Kathleen's profile

Kathleen's reviews

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Kathleen has 333 reviewsacross 42 different locations, showing 12.
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Kathleen's qualities as told by our client reviews: dedicated, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Happily Recommend Kathleen!
over 5 years ago
Happily Recommend Kathleen!

We reached the stage of life where our family had grown up and moved away and we were ready to downsize from our family home of 35 years. Kathleen was honest with us and made us feel very comfortable from our first meeting. She explained that she prefers to under promise and over deliver and that is exactly what she did, keeping in touch with us each step of the way. Kathleen managed the marketing, styling and open days to present the features of the house to prospective buyers. From the initial listing Kathleen negotiated with many interested buyers to obtain the best outcome. Based on our experience, we would happily recommend her services.

Buyer review
Exceptional Service!
over 5 years ago
Exceptional Service!

Kathleen helped us find our new home and we couldn’t be happier. Kathleen worked with us and really cared about our needs and guided us through what can be a stressful time. She has gone over and above for our family as I’m sure she has done for many other families. You’re in good hands with Kathleen.

Seller review
What Kathleen promised she delivered!
over 5 years ago
What Kathleen promised she delivered!

When my wife and I decided to sell our house Kathleen Matinlassi from Stone Real Estate was highly recommended. We acted on that advice and commissioned Kathleen to sell our property and we are glad we did. Kathleen is full of energy and enthusiasm, having a very positive outlook. She is also extremely committed to the sale process. Her professionalism came through in her attention to detail, especially in advertising. Near enough was not good enough but everything had to be perfect; and it was. Kathleen is an excellent communicator and was able to explain, suggest and lead us through all our concerns at any time. Often it seemed she worked 24 hours a day. Kathleen’s understanding of the market and how purchasers reacted was critical to our sale. Kathleen assured us that our house would sell quickly and for a very good price. We cannot praise her enough and highly recommend her to any person wishing to sell their property.

Seller review
Kathleen's knowledge of the Lake Macquarie market was invaluable
over 5 years ago
Kathleen's knowledge of the Lake Macquarie market was invaluable

As soon as we met with Kathleen, we knew that she was the right agent for us. She was instantly likeable and approachable and her bright and bubbly personality made us feel at ease. Kathleen provided us with in-depth advice to help us prepare our home to place it on the market. From the initial house appraisal until the exchange of contract, Kathleen has kept us up to date, regularly checked in and has just generally been all over the sale. The whole process could not have gone smoother. Kathleen has been an absolute delight to work with and we would not hesitate to list with her in the future.

Buyer review
We had trust in Kathleen after our first contact when we by chance inspected 144 glad gunston drive
over 5 years ago
We had trust in Kathleen after our first contact when we by chance inspected 144 glad gunston drive

answered there was no sales talk it was information and how the system worked then we were given a detailed inspection of the property Kathleen at no time applied sales talk she answered all questions with ease Kathleen also adjusted her time frame to return to the site later so our daughters could inspect the property Kathleen has kept in contact at all stages of the sale so we have trust in her and think your firm has a gift in her we wish Kathleen our good wishes and success in her effort and ethics

Buyer review
Professional, friendly and great communicator
over 5 years ago
Professional, friendly and great communicator

Kathleen communicated every step of the way and made the process as stress free as possible. We couldn’t be happier with the level of service we received and would highly recommend Kathleen. Nothing was an effort and we would definitely use her services in the future. Thanks for the fantastic outcome Kathleen!!

Buyer review
5 stars, 10 out of 10, however you want to gauge it Kathleen is the best in the business.
over 5 years ago
5 stars, 10 out of 10, however you want to gauge it Kathleen is the best in the business.

From the first time we met with Kathleen she took the time to understand what our needs were, not to simply try and sell us a house. She listened and provided us with guidance as to how the home could satisfy our needs. There were always open lines of communication and Kathleen went above and beyond the ensure that we had our hand held every step of the way. She clearly communicated the process and was always happy to discuss any questions we had. Kathleen made what can be a very stressful process (nearly) stress-free. We couldn’t recommend her highly enough and without her we wouldn’t have our dream home.

Seller review
Lovely and Caring!
over 5 years ago
Lovely and Caring!

I chose Kathleen to sell my home for me as I met her over 12 months ago & found her to be a lovely, caring lady. Over the last 12 months she has made it her business to check on me as she knew I was not well, I found this so wonderful as real estate agents normally only care about getting your business & once they they have it, that is it. Kathleen had no idea I would be selling as I only bought this house 1 year ago & I thought it would be my last home. When I decided to sell, the only person I wanted to do business with was Kathleen. She assured me she would have it sold in 2 weeks & she did & for a very good price. I would recommend this lady to any person who is wanting to sell their property. You will be very happy with Kathleen, she is the best & a beautiful person as well as a great real estate agent.

Seller review
Well where do I begin?!
over 5 years ago
Well where do I begin?!

We decided to sell our beautiful home, then had the decision to choose our agent & after seeing three agents in total, all being very professional, my heart told me loud & clear Kathleen Matinlassi was the one for us to sell our home. From our very first meeting she was so very helpful & understanding & with such a beautiful manner about her. From there she never wavered her expertise, continually updating us every step along the way & we could not have been happier with the outcome. We thank you & your wonderful Team Kathleen it was always a pleasure having you in our home . 💕

Seller review
Enthusiastic and energetic with great attention to detail.
over 5 years ago
Enthusiastic and energetic with great attention to detail.

Kathleen was a pleasure to work with during the sale of our home. She had extensive knowledge of the current market trends and sales history of the area. Kathleen's attention to detail was second to none and her presence and direction during the photography of the property was beneficial to the marketing. She communicated with us each step of the way and obtained a quick result. I can highly recommend Kathleen as she is an outstanding Agent.

Seller review
Yay we did it! And we could not have done it without YOU!!
over 5 years ago
Yay we did it! And we could not have done it without YOU!!

Kathleen your service has been faultless!! The dedication you gave to selling my mother’s home for the best price possible far surpassed all my expectations. You think outside the box and don’t choose the easiest option to just lower the price/fault the home as other agents do after a couple of weekends. At no point were we ever left wondering because you always kept us updated with detailed messages. You are an extremely hard worker dedicating your entire weekends and evenings and you deserve all the success you achieve from this. It is very evident the passion you have for your career. Your calm confidence, wonderful bright positive demeaner and humour throughout the process extended to myself and my mother making a potentially stressful process quite enjoyable and streamline. I have absolutely no hesitation in recommending you to anyone who is interested in selling their home. They would be so fortunate to have you on their team. Thank you for being such a pleasure to work with. Beautiful inside and out - I am so incredibly grateful for the person you are and how gracious you were to the dearest person in my life- my mum! Oh and P.S. just quietly the result you achieved surpassed my expectations - by about $150K. Thank you!

Seller review
Selling 58 Cherry Road, Eleebana
over 5 years ago
Selling 58 Cherry Road, Eleebana

I would highly recommend Kathleen, she is very professional, is a great communicator and very dedicated to her clients. I found Kathleen to be very trustworthy and she took all the stress out when we were selling our home. She has a lot of experience, she knows the property market well and you can tell she loves what she does. I felt Kathleen really cares about her clients and her decisions are fair all round. Thank you for your hard work and for achieving us a great result. Thank you for being your lovely self.

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