Kathleen's profile

Kathleen's reviews

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Kathleen has 324 reviewsacross 42 different locations, showing 12.
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Kathleen's qualities as told by our client reviews: dedicated, honest, supportive, friendly, responsive, local expert, clear communication.
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Seller review
Awesome Experience!
almost 6 years ago
Awesome Experience!

Selling our house during Covid-19 was a very stressful experience, but Kathleen was there every step of the way! Explaining everything, answering very question we had no matter how big or small! Kathleen made the whole process seem so easy, and it ran so smoothly! We couldn’t of dreamed for a better sale process! Even after the sale of our house, Kathleen has been supporting us to ensure we understand and know what’s happening. Thank you Kathleen for being an amazing realestate agent and a beautiful caring person to me and my family in this crazy time!

Seller review
Amazing results! Amazing experience because of Kathleen.
almost 6 years ago
Amazing results! Amazing experience because of Kathleen.

We can not recommend Kathleen highly enough! Kathleen sold our house in 5 days and for higher than our asking price! We are still in shock! Her results speak for themselves. But Kathleen is more than just results. The whole process from start to finish was handled by her with the utmost respect and care, to us as the vendors, but also the buyers. She knows buyers and she knows the area, really well. Her communication was wonderful and she kept us up to date the whole way. She listened to us and talked us through the whole process and always had time for us and our endless questions. If you want your selling experience to be positive, then go with Kathleen. There is no bravado or ego with Kathleen. She is extremely experienced and handles the negotiations with skill and care. She wants the best outcome for the vendors and the buyers and she works her magic to get that to happen. She is ethical and has great integrity. Everyone is respected in the process with exceptional results. We can not recommend her highly enough! She will look after you and get great results!

Buyer review
First home purchase
almost 6 years ago
First home purchase

As a first home buyer I had struggled to get into the market with houses being snapped up quickly. I knew I needed to move fast on this house if I were to buy it. Kathleen was extremely helpful and prompt with her responsivness . She was clear about what was needed to obtain the property and guided me to be the successful purchaser of a new home.

Seller review
Simply brilliant!!!
almost 6 years ago
Simply brilliant!!!

We asked Kathleen Matinlassi to sell our house when we met her at an open house. Unlike other agents we had encountered who were pushy and aloof, Kathleen was warm, enthusiastic, and knowledgable. We liked her immediately. Nothing was ever too much trouble! Kathleen returned every phone call promptly, and kept us updated through the whole selling process (even after hours!). She explained everything clearly, and gave us lots of useful advice about how we could get the best result for our sale. Indeed, Kathleen sold our house on the first weekend of hitting the market, for the top asking price!!! She even gave us advice to secure the purchase of our new home, and she wasn't even the listing agent! Kathleen genuinely loves helping people sell and buy homes (this is quite obvious when you meet her!). Quite frankly, anyone would be crazy to choose another agent over Kathleen! She is, to use Tina Turner's words, simply the best!

Buyer review
First Home Purchase
almost 6 years ago
First Home Purchase

Kathleen was extremely helpful during the process of purchasing my first house. Kathleen provided a lot of useful advice on the process as well as the options available within the area.

Seller review
If you are looking for the best agent in Newcastle than look no further
almost 6 years ago
If you are looking for the best agent in Newcastle than look no further

If you choose Kathleen, you will then be spoiled forever because no other real estate agent could possibly come close. Her professional expertise, her energy, her honesty and her sincerity make her unique and precious. Kathleen truly cares about her clients and their situations. Whether you are the buyer or the seller, she will work above and beyond to get the very best price. She will support you through the entire stressful process (and make it less stressful), I would highly recommend her to anyone searching for a property or selling a property. You cannot go wrong with this agent! I can't thank her enough for all the help she has given us! Thank you Kathleen !!! You are incredible!

Seller review
Kathleen's professionalism, tenacity and eagerness to receive a fair result is unsurpassed.
over 6 years ago
Kathleen's professionalism, tenacity and eagerness to receive a fair result is unsurpassed.

It is with great pleasure I can write this testimonial. Kathleen Matinlassi of Stone Real Estate took charge of selling my property. Kathleen's professionalism, tenacity and eagerness to receive a fair result is unsurpassed...I have bought and sold many properties and Kathleen is by far the most experienced agent I have dealt with...This was the second property she sold for me and again exceeded my expectations. I highly recommend engaging her. John H.

Seller review
The right qualifications, sound knowledge and above all honest appraisal on the home.
over 6 years ago
The right qualifications, sound knowledge and above all honest appraisal on the home.

It has been 10 years since we last sold a home, so we had experience in how it comes together. The difficult part when you are about to sell your home is to find an estate agent that he or she come with the right qualifications and have the appropriate knowledge in what it takes to sell a home. I believe the estate agent, needs the following: - Very respectable presentation - A pleasant manner with people - A sound knowledge of the market in the area their working in - Fundamental understanding of the home they are selling - The desire to achieve the price they have agreed to sell the vendors home at - Acknowledge what the purchaser is wanting to buy and above all keep pursuing their interest. - Above all be honest when making an appraisal on the vendors home. We wish to thank Kathleen for being a wonderful agent, we chose her from 3 other leading agents. Stone’s real estate were not the least expensive, that does come into the equation, however we chose them because Kathleen come with all of the above requirements. From the very beginning to the end of 6 weeks that it took to sell our home Kathleen, maintained a high degree of professionalism and never faulted in working towards her goal. Many thanks again, Kind regards Carol and Kurt.

Seller review
Her duty of care unsurpassed throughout an emotional sale of treasured home.
over 6 years ago
Her duty of care unsurpassed throughout an emotional sale of treasured home.

In my journey of selling my Mother's treasured home, Kathleen has been very professional and it has been an absolute pleasure having her by my side throughout this otherwise emotional and difficult journey. I have found that Kathleen to be very focused on working diligently for me. Kathleen's duty of care unsurpassed, with her sound knowledge of real estate and always informing me with feedback and activity at the property. She really strives for maximum potential along with being strongly committed to addressing your outcome. Kathleen is very compassionate and enthusiastic about her work, and will be with you on your journey whether selling or buying. Always professional but genuinely caring as well. It has been a wonderful experience to have Kathleen Matinlassi by my side throughout my journey. I have and will be recommending Kathleen to my friends and colleagues without hesitation. Warm Regards Gail x

Buyer review
Always there to reassure and kept me informed every step of the way.
over 6 years ago
Always there to reassure and kept me informed every step of the way.

My experience buying my first home with Kathleen was very positive and straightforward. She was very professional, friendly and trustworthy, and from the start I felt like I was in good hands. Kathleen was always there to reassure and help me if I had any questions, and kept me informed every step of the way. Would definitely recommend Kathleen and Stone Real Estate. Regards, Sophie.

Seller review
The day that Kathleen agreed to be our agent felt like we had been thrown a lifeline!
over 6 years ago
The day that Kathleen agreed to be our agent felt like we had been thrown a lifeline!

Having lived in our family home for thirty two years it was a daunting task when we decided that it was time to downsize and sell. We had little experience with the real estate market and really didn't know where to start. We agonized over our choices for twelve months. The day that Kathleen came through our door and agreed to be our agent felt like we had been thrown a lifeline! She was the perfect fit for us-ready to guide us and most importantly listen to us. She was motivated and enthusiastic and willing to spend as much time with us as we needed, planning ,discussing and answering our endless queries. She provided us with a timeline and helped us prepare our home for presentation. She organised and managed the most amazing digital marketing and eye-catching signage. Kathleen sets exacting standards for herself. She was always available to us, always punctual, and always motivated. We really felt that we were her number one priority and that nothing was too much effort. As we got to know her better we came to have complete trust in her integrity and her ability to sell our home and this helped us to relax and just let her do her job. We have encouraged all our friends who are considering a move to go straight to Kathleen. She has been superb!! Not only did she sell our home she also found us our new "forever" home which we just love. What began as something overwhelming that we dreaded actually became a positive , enjoyable experience..... Thanks to Kathleen.

Seller review
An investment in us not our property
about 7 years ago
An investment in us not our property

Kathleen spent months getting to know us before we decided to sell our home of 47 years. She would often walk past our home, stop and have a chat and she showed she genuinely cared that we were about to make a massive life change that was very daunting for us. Kathleen was up front, honest in her approach and listened to our concerns. She was aware of the market and provided us with local knowledge. What we liked most about Kathleen was we could talk to her with no pressure just to sell and when we did eventually come to the decision to sell felt comfortable to have Kathleen represent us as we felt she would achieve what was best for us . We sold our home and now look forward to relaxing as we start a new chapter.

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