Kathleen's profile

Kathleen's reviews

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Kathleen has 315 reviewsacross 40 different locations, showing 12.
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Kathleen's qualities as told by our client reviews: dedicated, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Amazing Agent
over 5 years ago
Amazing Agent

Kathleen made a challenging part of anyone’s life as smooth as possible. We knew every step of the way what was happening in the process of selling and Kathleen advised its well we we didn’t know how selling houses worked. She then topped it off with getting above asking price. She was just incredible. We would highly recommend her.

Buyer review
The calm in our storm
over 5 years ago
The calm in our storm

From the first meeting with Kathleen we knew we had made the right choice!! In a whirlwind of quick decisions, she handled the purchase of our amazing new family home AND the sale of our existing home like a true professional!! Kathleen was clear on her expectations and how she wanted to go about things and delivered in every way! She made herself available to chat or discuss things at any time of the day and nothing was too much trouble! Even during the most stressful parts for us she was amazing in keeping us calm and making sure we knew she had it under control! We would happily recommend Kathleen to everyone and we will most certainly be using her again if the time comes!!!

Buyer review
KNOWLEDGEABLE AND AMAZING!!!
over 5 years ago
KNOWLEDGEABLE AND AMAZING!!!

I found that Kathleen was extremely knowledgeable and a professional in her field. Kathleen was always available to contact (at any time) and went out of her way to ensure a great sale & purchase was on offer! Communication was outstanding and Kathleen definitely knows the area and sales. I am extremely impressed with Kathleen’s openness and support throughout the ensure process and she made a very stressful process a memorable and easy experience. I would highly recommend Kathleen to anyone wishing to purchase or sell a property! Amazing, amazing, amazing!!!!

Seller review
Awesome Experience!
almost 6 years ago
Awesome Experience!

Selling our house during Covid-19 was a very stressful experience, but Kathleen was there every step of the way! Explaining everything, answering very question we had no matter how big or small! Kathleen made the whole process seem so easy, and it ran so smoothly! We couldn’t of dreamed for a better sale process! Even after the sale of our house, Kathleen has been supporting us to ensure we understand and know what’s happening. Thank you Kathleen for being an amazing realestate agent and a beautiful caring person to me and my family in this crazy time!

Seller review
Amazing results! Amazing experience because of Kathleen.
almost 6 years ago
Amazing results! Amazing experience because of Kathleen.

We can not recommend Kathleen highly enough! Kathleen sold our house in 5 days and for higher than our asking price! We are still in shock! Her results speak for themselves. But Kathleen is more than just results. The whole process from start to finish was handled by her with the utmost respect and care, to us as the vendors, but also the buyers. She knows buyers and she knows the area, really well. Her communication was wonderful and she kept us up to date the whole way. She listened to us and talked us through the whole process and always had time for us and our endless questions. If you want your selling experience to be positive, then go with Kathleen. There is no bravado or ego with Kathleen. She is extremely experienced and handles the negotiations with skill and care. She wants the best outcome for the vendors and the buyers and she works her magic to get that to happen. She is ethical and has great integrity. Everyone is respected in the process with exceptional results. We can not recommend her highly enough! She will look after you and get great results!

Buyer review
First home purchase
almost 6 years ago
First home purchase

As a first home buyer I had struggled to get into the market with houses being snapped up quickly. I knew I needed to move fast on this house if I were to buy it. Kathleen was extremely helpful and prompt with her responsivness . She was clear about what was needed to obtain the property and guided me to be the successful purchaser of a new home.

Seller review
Simply brilliant!!!
almost 6 years ago
Simply brilliant!!!

We asked Kathleen Matinlassi to sell our house when we met her at an open house. Unlike other agents we had encountered who were pushy and aloof, Kathleen was warm, enthusiastic, and knowledgable. We liked her immediately. Nothing was ever too much trouble! Kathleen returned every phone call promptly, and kept us updated through the whole selling process (even after hours!). She explained everything clearly, and gave us lots of useful advice about how we could get the best result for our sale. Indeed, Kathleen sold our house on the first weekend of hitting the market, for the top asking price!!! She even gave us advice to secure the purchase of our new home, and she wasn't even the listing agent! Kathleen genuinely loves helping people sell and buy homes (this is quite obvious when you meet her!). Quite frankly, anyone would be crazy to choose another agent over Kathleen! She is, to use Tina Turner's words, simply the best!

Buyer review
First Home Purchase
almost 6 years ago
First Home Purchase

Kathleen was extremely helpful during the process of purchasing my first house. Kathleen provided a lot of useful advice on the process as well as the options available within the area.

Seller review
If you are looking for the best agent in Newcastle than look no further
almost 6 years ago
If you are looking for the best agent in Newcastle than look no further

If you choose Kathleen, you will then be spoiled forever because no other real estate agent could possibly come close. Her professional expertise, her energy, her honesty and her sincerity make her unique and precious. Kathleen truly cares about her clients and their situations. Whether you are the buyer or the seller, she will work above and beyond to get the very best price. She will support you through the entire stressful process (and make it less stressful), I would highly recommend her to anyone searching for a property or selling a property. You cannot go wrong with this agent! I can't thank her enough for all the help she has given us! Thank you Kathleen !!! You are incredible!

Seller review
Kathleen's professionalism, tenacity and eagerness to receive a fair result is unsurpassed.
over 6 years ago
Kathleen's professionalism, tenacity and eagerness to receive a fair result is unsurpassed.

It is with great pleasure I can write this testimonial. Kathleen Matinlassi of Stone Real Estate took charge of selling my property. Kathleen's professionalism, tenacity and eagerness to receive a fair result is unsurpassed...I have bought and sold many properties and Kathleen is by far the most experienced agent I have dealt with...This was the second property she sold for me and again exceeded my expectations. I highly recommend engaging her. John H.

Seller review
The right qualifications, sound knowledge and above all honest appraisal on the home.
over 6 years ago
The right qualifications, sound knowledge and above all honest appraisal on the home.

It has been 10 years since we last sold a home, so we had experience in how it comes together. The difficult part when you are about to sell your home is to find an estate agent that he or she come with the right qualifications and have the appropriate knowledge in what it takes to sell a home. I believe the estate agent, needs the following: - Very respectable presentation - A pleasant manner with people - A sound knowledge of the market in the area their working in - Fundamental understanding of the home they are selling - The desire to achieve the price they have agreed to sell the vendors home at - Acknowledge what the purchaser is wanting to buy and above all keep pursuing their interest. - Above all be honest when making an appraisal on the vendors home. We wish to thank Kathleen for being a wonderful agent, we chose her from 3 other leading agents. Stone’s real estate were not the least expensive, that does come into the equation, however we chose them because Kathleen come with all of the above requirements. From the very beginning to the end of 6 weeks that it took to sell our home Kathleen, maintained a high degree of professionalism and never faulted in working towards her goal. Many thanks again, Kind regards Carol and Kurt.

Seller review
Her duty of care unsurpassed throughout an emotional sale of treasured home.
over 6 years ago
Her duty of care unsurpassed throughout an emotional sale of treasured home.

In my journey of selling my Mother's treasured home, Kathleen has been very professional and it has been an absolute pleasure having her by my side throughout this otherwise emotional and difficult journey. I have found that Kathleen to be very focused on working diligently for me. Kathleen's duty of care unsurpassed, with her sound knowledge of real estate and always informing me with feedback and activity at the property. She really strives for maximum potential along with being strongly committed to addressing your outcome. Kathleen is very compassionate and enthusiastic about her work, and will be with you on your journey whether selling or buying. Always professional but genuinely caring as well. It has been a wonderful experience to have Kathleen Matinlassi by my side throughout my journey. I have and will be recommending Kathleen to my friends and colleagues without hesitation. Warm Regards Gail x

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