Kathleen's profile

Kathleen's reviews

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Kathleen has 333 reviewsacross 42 different locations, showing 12.
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Kathleen's qualities as told by our client reviews: dedicated, honest, friendly, supportive, responsive, local expert, clear communication.
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Buyer review
Open and approachable
over 5 years ago
Open and approachable

My husband and I encountered Kathleen Matinlassi from Stone Real Estate at several of the properties we showed interest in on our journey to find our home. Kathleen's thorough knowledge of the properties and the surrounding locations was a standout and helped to give a deeper understanding of what we would be getting for our money. After helping us through the processes of a purchase we backed out of, Kathleen maintained a connection with us. Her sensitivity and awareness to what we were looking for ultimately led to us finding a property that we both absolutely LOVE. Once we decided on our property Kathleen was there for us every step of the way and provided a personal service that was respectful to all parties involved. Being accessible meant we were able to seize opportunities to ensure our purchase, for example, getting a Building and Pest report, which was appreciated at this time of year when so many people are on holidays. Thank you Kathleen for being there to facilitate the purchase of our "forever" home. Kind Regards, Samantha and Paul

Seller review
Amazing hard-working agent
over 5 years ago
Amazing hard-working agent

Kathleen did a brilliant job selling our property. We noticed her as an agent when we were looking to buy a property, and were impressed that she runs open homes on Sundays and other days, and clearly works hard and fast to get the best results. She has a genuinely friendly nature and never strays into pressure or intimidation tactics with buyers or sellers, maintaining ethics and honesty throughout. We were very impressed that within a week of signing her as our agent she had our property on the market, and in less than a week after that the property was sold, at a price well above our expectations. We loved her attention to managing every little detail. She did a fantastic job of walking the difficult line of fulfilling our wishes and overriding this with her expertise when necessary. The branding of Kathleen's 'Stone' agency is sophisticated in every aspect and I believe this also contributed to the excellent result.

Seller review
Excellent result through her dedication, efficient communication, and attention to detail.
almost 6 years ago
Excellent result through her dedication, efficient communication, and attention to detail.

We recently sold our property in Eleebana through Stone Real Estate. We highly recommend the agent, Kathleen Matinlassi, who achieved an excellent result for us through her dedication, efficient communication, and attention to detail. Kathleen spent a lot of time going through the process, and advising on the best marketing options. She offered a very competitive, fair and transparent fee structure. As we were out of town, she was happy to help maintain the house in a presentable state during the marketing period. Our decision to sign the sales contract with Kathleen paid off. The property sold in less than 2 weeks and we received a good price above our expectations. Peter and Lucy Thomas

Buyer review
Wonderful agent
almost 6 years ago
Wonderful agent

I have only the upmost respect and thanks for Kathleen, who is a wonderful and knowledgeable agent. Her very clear communication, calm demeanour and professional approach is outstanding. I wouldn’t hesitate to sell any future property with Kathleen. My sincere thanks.

Seller review
We were dealing with Kathleen personally throughout, to the close of sale
almost 6 years ago
We were dealing with Kathleen personally throughout, to the close of sale

We chose Kathleen to market our house for sale on the recommendation from one of her past clients. We were impressed with Kathleen’s motivated attitude from our first meeting along with her commitment to achieving the best results for us as the vendors. The most important part for us was that we were dealing with Kathleen personally throughout the whole process from consultation to marketing promotion, open homes and close of sale. Kathleen’s energy and enthusiasm certainly achieved the best outcome for us. Colin and Rhonda Thompson

Seller review
Hardworking professional.
almost 6 years ago
Hardworking professional.

Kathleen is a professional who is dedicated, hardworking and knowledgeable. Would highly recommend her services to anyone undertaking the sale process who is looking for a personalised experience.

Seller review
My second/purchase sale with Kathleen - and again . . . exemplary service!
almost 6 years ago
My second/purchase sale with Kathleen - and again . . . exemplary service!

A few months ago, I had ther pleasure of buying a property with Kathleen as the agent for the vendor. I was so impressed with the care and attention that she paid to both myself as the purchaser (as well as, obviously, to the vendors!) that I decided that if I ever needed to sell a home, Kathleen would be my choice of agent. Well, through some unfortunate personal circumstances, that time came only months after my purchase and Kathleen stepped in acting for me as vendor this time. And my choice of her as agent was confirmed straight away as Kathleen swung into action! She not only handled the usual 'sale' aspects of the transactions meticulously, but she also stepped in and provided invaluable assistance to me, personally, as she arranged for the property to be maintained during my absence (interstate) and touched base with me frequently to check in on me and keep me up to date with the sale. So, I've now experienced Kathleen on both sides of buying and selling a property and have comwe away just as happy this time as I was last. Highly reconmmeded!

Seller review
Over and above expectations!!!!
almost 6 years ago
Over and above expectations!!!!

Following meeting with several real estate agents to sell our home we were recommended Kathleen by a family friend. From that very first meeting we knew that Kathleen was different to the other agents and her friendly approach immediately put us at ease. Kathleen took the time to explain the whole process and answer our many questions. As it was our first time selling a property Kathleen expertly guided us the entire way and quickly earnt our trust with regular communication and updates. Kathleen built up a genuine rapport with us and our two inquisitive young girls who were even included in the process where appropriate. Kathleen’s professionalism and respect for prospective buyers is also very evident. So if you are after a real estate agent who is highly professional, will exceed your expectations and make the whole process of selling your home so easy, well then Kathleen is the one for you!!!

Seller review
An agent with integrity, who realises she is selling a family home, not a house.
almost 6 years ago
An agent with integrity, who realises she is selling a family home, not a house.

Kathleen understands the market, in a way that she pitched the sale of our home to the perfect buyer for our home. Kathleen was realistic and honest in her appraisal of a home. Kathleen listened to the needs of our family, and considered these, while getting the best for both the buyer and us.

Buyer review
57 Seaview Close, Eleebana
almost 6 years ago
57 Seaview Close, Eleebana

Kathleen was very professional to deal with and had a substantial knowledge of the area that we were looking for. After agreement of price she moved quickly to keep us informed about how best to proceed to settlement. We would recommend her services and ability. Thank you Kathleen

Seller review
Selling with Kathleen
almost 6 years ago
Selling with Kathleen

What a fantastic experience! From start to finish Kathleen made selling our home a pleasure and we sold for way more than we expected. We realised that Kathleen was more than just a regular agent when she turned up with her production crew to shoot the promotional video. She directed the whole show and it was like a mini Hollywood production. Kathleen kept us updated throughout the whole process although we were only on the market for a short time. If your looking for someone who is competent, professional whilst being lots of fun to work with;I would have no hesitation in recommending Kathleen.

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