Thoughtful and thorough in a difficult/falling market.

What attracted us initially to Emily was when, at open homes, I mentioned we would be selling soon, she showed interest but didn’t harass us in any way, as did others. Very professional! We followed Chris and Emily’s advice re preparing our home for sale. Advice which effectively brightened our home making it more universally desirable. What became obvious quite early on was Chris and Emily’s depth of knowledge with the market through many years of experience in the Pennant Hills area. It was a difficult time to sell with the national market downturn but, with their team, Chris and Emily persistently did all they could with clear, honest and timely communication keeping us well informed every step of the way. There was always a feeling of positivity. Throughout the journey, I always felt supported by Emily. She walked beside me with wisdom, care and friendship. A trusting relationship between seller and agent. Effective!

I knew I wanted Chris and Emily to handle our sale. Having met with them previously and knowing their in-depth experience and knowledge of the suburb, they were always my first choice. The place they hold in our community and having handled many local friend’s sales and purchases meant that I knew we’d be in the best hands. Chris and Emily worked tirelessly, and communicated with us extensively, to ensure they got us the best possible outcome in a very challenging market. My favourite comment of Chris’s was “we are not giving this house away!” They saw the value and understood that ours was a well loved home and needed the right people to come along and be the next custodians of it. They got that result and we are so grateful for the care, compassion and patience he demonstrated in making sure the buyer was right. I can’t thank or recommend Chris and Emily enough. The next chapter can now begin!

We couldn’t have been happier with Chris and Emily Khoudair and the way they handled the sale of our home in Pennant Hills. From the very beginning, they were incredibly professional, knowledgeable and approachable, with excellent communication throughout the entire process. They kept us informed every step of the way, were always available when we needed them, and made what can be a stressful experience feel remarkably smooth and well managed. What really stood out was their tireless commitment and determination. Selling in the current market, which is certainly less than favourable, presented its challenges, but Chris and Emily never lost focus. They worked incredibly hard to generate interest, negotiate effectively and achieve the best possible outcome for us. Their dedication, persistence and genuine care for their clients clearly made a difference, and ultimately they delivered an excellent result that we were extremely pleased with. We would have no hesitation whatsoever in recommending Chris and Emily Khoudair to anyone looking to buy or sell property. They are a fantastic team, and we are extremely grateful for all their hard work in achieving such a great outcome for us.

Very prompt and had answers within minutes. Great communicator !!

Emily was a delight to work with during the sale of the family home of 38 years for my elderly mother. I live in the Riverina and the problem was compounded by the fact my mother does not have access to a computer. Emily was very prompt in returning calls, communicating with both of us every step of the sales process and assisted my mother in every way to allay her fears and anxiety of such a big move. At one point my mother told Emily she was going to have a heart attack if things did not happen!! Emily immediately dropped everything and came to my mother's aid and reassured her that things were progressing well. Communication with the buyers was acted on promptly in her calm, professional manner. Emily went above and beyond in achieving an excellent outcome for my mother. Definitely would recommend.

From the moment we were weighing up whether to sell, Emily was responsive and completely pressure-free. The moment we decided to move forward, she shifted into high gear. She coordinated seamlessly with our property stylists and other providers, delivered thorough advice on marketing, timing, and presentation, and ran the most active open home schedule we saw on any comparable property in our area. The level of care and attention she gave us made it feel as though ours was the only property she was managing.

It was a pleasure working with Emily on the purchase of a property. Emily showed integrity throughout the whole process and had an excellent communication style. Emily was always quick to respond to any of our questions and was very accommodating with inspections. We are looking forward to working with Emily and the agency more in the future.

We had a fantastic experience working with Emily on the purchase of our home in Pennant Hills. She was incredibly helpful, honest, friendly, and transparent throughout the entire process, which made a big difference for us. Emily handled the negotiation process professionally and efficiently, always communicating clearly and keeping everything on track. Her strong knowledge of the Pennant Hills market gave us real confidence at every step. We really appreciate her support and would highly recommend Emily to anyone looking to sell in Pennant Hills.

Emily has been an absolute pleasure to work with from the very first property viewing. She was always prompt in responding to our questions—no matter how simple or detailed—and showed great patience throughout the entire process. What really impressed us was her ability to put herself in our shoes and understand our needs as buyers. Her deep knowledge of Pennant Hills and the surrounding areas made a big difference, and we always felt we could rely on her honest and trustworthy advice. We’re incredibly grateful for all the effort she put into supporting us in securing our dream home, and we would highly recommend her to others.

Emily took the time to chat with us beyond the allocated open house timeslot. She was realistic about the market and communicated quickly and well through the purchase process.

In late 2025 my wife and I decided it was time to downsize, so of course we needed to sell our house of 47 years. We spoke to several agents, and after several meetings decided to run with Emily. While no doubt other agents might have done the job for us, from Day 1 Emily's warmth, listening ear, market knowledge and overall professionalism stood out. We would have absolutely no hesitation in recommending Emily and her team to others. Chris and Barry Jose