Fran helped me sell my mother's home a few years ago and was so fantastic then that we knew we had to make contact with her again to have her help us sell our beautiful home of 18 years. Once again Fran & her team have been amazing; patient, professional, knowledgeable & very efficient. We're very happy with how smoothly the process has gone and very pleased with the financial outcome.

Fran knew exactly what to do enabling the quick easy transaction to take place achieving a great result. Thanks Fran.

Francesca has a very pleasant, friendly yet professional approach to her buyers. From the first enquiry we've made with her, through the process of buying until the present time - waiting for settlement day to occur, Francesca is always easy to communicate with and provides customer service many could learn from.

Francesca kept us up to date from the time we started searching for our new home until we bought. Letting us know immediately when a new house was on the market but not wasting our time on houses that she thought we wouldn't be interested in. She is always friendly and forthcoming with extra information about the area. A pleasure to deal with!

In relatively recent times Francesca has sold two properties on behalf of our family. We found her a very pleasant person to act on our behalf. She has excellent communications skills, a great knowledge of the real estate market in Ballarat and an agent who gives 100% on behalf of the vendor. We achieved the expected outcome in a very timely manner. Thankyou Francesca. Paul and Marie.

We very much appreciate everything that Fran has done to assist with the sale of our home. We have always felt we could trust Fran's knowledgeable advice and now we have sold our home quickly, we couldn't be happier. Thank you Fran!

We have sold two homes through Fran and James. Both times we got a great price. They are honest, reliable, knowledgeable and most importantly do the job!! I thoroughly recommend them and wouldn't bother with anybody else. They are so easy to talk to, it often seems to good to be true. Thanks so much.

Our house and the timing of the sale presented some challenges, however Francesca was committed to get the best possible outcome for us.

Fran helped us with the purchase of a property in Soldiers Hill. She went above and beyond to help us with some requests that were probably not in her scope of works, but she helped us out anyway. I would highly recommend Fran and Biggin & Scott as agents

It's hard to put into words the service you receive from Francesca Nicol when you are selling or looking to buying a home; her knowledge of the market is remarkable, she has a quiet confidence of fair pricing and value and works tirelessly to not only meet but exceed expectations. I cannot imagine how much time she must spend on the phone as she was never too far away if I had a question or checking in to provide an update on where things were at. Our property sold in under 10 days!!! This blew my mind; but the most important outcome for me was, I now have a real estate agent who I trust implicitly, Fran you are a marvel. Thank you so so much.

We've been delighted with the friendliness and attention we have received from Fran and Biggin and Scott Real Estate. As people from out of town trying to purchase a property we had lots of issues and questions. Fran was very knowledgable and helpful.

Francesca has been an outstanding agent. She has assisted us with all stages of buying our new property, from valuation of our existing property and helpfully advise regarding potential renovations and value adding ideas. As well as regular contact via email and phone call over the following months, about potential properties that are coming on the market that might suit us. When we did find the right property Francesca has been efficient following up on everything and has given some very helpful advice. When it comes time for us to sell a property, I have no doubt that we will contact her for this.