Gary Troskie
Poor communication and not very helpful
The price was fine, the process was not. Despite advising I wanted two weekends of open homes, Gary told buyers to submit their best offer by the next day. A major decision made without consulting me. When he had a private buyer, he never disclosed the increased commission upfront, only raising it at the moment of the offer with time pressure to accept. The marketing brochure was subpar. Gary went on leave during settlement without telling me, an issue as settlement was delayed, and nobody called to explain. Overall bad communication. Would not recommend.
S
Seller
It is truly disappointing Samuel, that after selling your townhouse property for a record price in the complex, you have followed through on your threat to post a terrible review if we did not trade a commission refund. You raised your concerns at the end and presented them as an ultimatum.
It is difficult for us to reconcile your claims of poor communication and lack of consultation with the messages and responses we have on file from you during the sale process which are frequently accompanied by heart emojis.
We did what we always do - a great sale at a great price in a timely fashion.
Overwhelmingly, our sellers and buyers are delighted with the way we work, and we are sorry that you have not joined them. We wish you well into the future and would hope at some point you would see fit to remove this.
Gary responded on 01 Jul 2026
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