Selling a home is never easy, but Gillian helped to make it as pain-free as possible. Gillian was great at communicating with us, and was available to help with anything we needed. We would not hesitate to recommend Gillian.
We found that Gillian was so pleasant and professional in her interactions with us, that we had complete confidence that the process of buying at auction would be properly conducted. Gillian kept us informed of the process from our first open inspection to settlement. Communication was excellent with no “hard sell”. We would recommend Gillian to any friends or family who wanted to buy or sell a house.
I’m really glad Gillian was the agent who sold me my first home. She was trustworthy, communicative, kind, and helpful. Gillian understood that I was nervous and unsure, and like to have a lot of information to help me understand the process and make decisions, and she adapted her style to suit me. She took the time to explain every part of the process, and answered all my questions. She also made sure everything was done properly - for example, a friend of mine who works in property management warned me that the selling agent might try to skip the pre-settlement inspection, but Gillian had already scheduled this with me, there was no suggestion it might be skipped! She was also very easy to communicate with throughout the whole process, and very responsive to emails, texts and phone calls. I also appreciated that she engaged with my mum and dad, who were helping me, but never deferred to them - she knew it was my decision to make. I’m happily writing this review from my new home - it’s all very exciting, and I’m grateful to Gillian for helping me get here!!! I highly recommend her to anyone seeking an agent that is helpful, explains things thoroughly, and will look after you.
Gillian was an absolute gem to work with on the sale of my apartment. She walked me through each step of the process, and recommended great supporting vendors. Her communication is perfect, I never felt like I was out of the loop and she was instrumental in securing a sale at a great price. Gillian well and truly earnt her commission, working tirelessly with an anxious buyer and both of our conveyancers. Now that settlement has finished she has also gone above and beyond, offering support while I look for a new property! I would 100% recommend her to anyone looking to sell or buy in the Canberra region (and beyond!)
Gillian’s guidance during the process of purchasing our new home in Isaacs was of a very high standard. Her communication skills, respectful manner and always being available to meet our tradespeople at the property made the whole process run seamlessly. We highly recommend her as a professional and competent real estate agent.
Working with Gillian to sell our house was a dream. From the beginning, her detailed advice and experience about the entire process was evident. Gillian was accommodating of our request for a sale timeline. She had an excellent team of tradespeople and stylists who were able to get our house looking it's best. She was in regular contact throughout the journey, whether that be marketing updates, number of attendees at open homes and passing on expressions of interest. Thanks to Gillian and her auction team, we are able to secure a sale and could not be happier.
Overseas selling or buying would be stressful but working with a professional like Gillian from Blackshaw made it as smooth as possible for us. We are very pleased with her professionalism, delicate work, timeliness, openness.
I have bought and sold property but never at auction. Gillian set out to educate me by attending auctions with me as well as having me attend suitable auctions in my area in order to understand the process. Gillian’s vast experience in Real Estate gave me great advice in how to prepare a house for show, Gillian can work in long and short timelines for house sales, Gillian, always kept me updated on the current market situations, interest in my house from other websites as well as giving regular feed back verbally and written on her many viewers comments of the house. Gillian was very attentive to all prospective buyers going out of her way to meet their many requests for information. Gillian has been the best agent I have had in property dealings and I have no hesitation in recommending Gillian to sell your property.
We engaged Gillian again to sell our property in Phillip and it was a pain free experience. We decided to go to auction and achieved a good, quick result, with Gilian guiding us every step of the way. Gillian did also go the extra mile for us by arranging property staging and periodically clearing our mailbox. Communication throughout the process was also quite transparent, with Gillian being forthcoming with updates after every open home, gauging prospective buyers accurately, and remained proactive throughout the selling process.
Gillian is an agent who approaches the task of selling a property with diligence, care, integrity and above all honesty. She represents the interests of buyer and seller in equal measure, is extremely knowledgeable and judicious in her approach to marketing and selling a property. As such, she is highly professional and honest, a rare combination. In our experience Gillian marketed our home with professional vigour and attention to detail. This included regular feedback on all aspects of the marketing campaign. An agent we highly recommend and one we would not hesitate to engage again.
Gillian was lovely to work with. She is very knowledgeable, and communicated well with us. Inwould definitely recommend her services to a friend.
