With Graham's good communication between the vendor and us, it enabled us making the final decision.
With Graham's good communication between the vendor and us, it enabled us making the final decision.
Graham is very professional and polite and holds a deep understanding of purchaser and vendor needs. He not only achieved a great result on the sale of our property, but was a pleasure to deal with throughout the campaign. I highly recommend him.
My dealings with Graham have been very pleasant, he has gone way & above what was required of him.
As a business person myself I appreciate it when you find someone with the same integrity & degree of professionalism Graham was a pleasure to do business with. He has a very strong service ethic & combines this with a high degree of motivation. He communicates constantly, follows up & follows through to ensure all aspects of the campaign went flawlessly; He met all timelines & delivered an excellent result for us. Most importantly he listened. Graham has many years of working in the service industry & it showed in everything he did and the way he handled himself. This included getting us editorial in the local paper which resulted in fantastic exposure for the property. In a competitive market Graham was able to get us the edge.
Graham provided very clear and honest feedback throughout the campaign. He made the extra effort to attend to my numerous queries and clarifications required from the vendor.
People person, easy to communicate with, straight forward,honest ,trustworthy, keep us constantly informed after every open. Would not hesitate to use Graham Black again.
Graham is a gentleman and we thoroughly enjoyed all of our interactions with him during the sale of our home. He is prompt and attentive and we felt that he genuinely liked our home and represented our interest along the way. Living around the corner helped him to have a good understanding of what it feels like to be a local. I'm sure this helped prospective buyers feel comfortable with him too. He always followed up and did what he said he would do in a timely manner. Selling your home is an emotive experience and Graham helped us to feel comfortable with the process from beginning to end. He is polite and professional with everything he does and has a passion for real estate. His caring approach helped us to feel confident and assured. I have no hesitation in recommending Graham to other vendors.
I am very satisfied with Graham! Thanks for helping me to sale my property!
The house presented very well while it was listed for sale. The agent, Graham Black was gracious in his responses to any questions we asked. To those questions he didn't have an answer to, he endeavored to find out for us. He came to our apartment in East Melbourne so we could sign the contract, once the vendors had accepted our offer, which was very convenient at the time.
At a personal level, overall pleasing service from Graham Black. Affable and courteous estate agent. Fairly persistent with follow-up phone calls to gauge interest following the initial inspection. However, at a company level, we are less satisfied with the Hodges Brighton office and its director, due to an unresolved disagreement relating to the publication of the property's final sale price.