An estate agent with intelligence and charm.
Heidi has sold 2 houses for me ( very quickly and at great prices). She has impressed me more than any other estate agent I've known ( and that's quite a few over more than 40 years) for the following reasons:
1. She is attentive and really works to get to know both you and your house - what's important, what you care most about, not just the price you want. In other words, she's a great listener.
2. Obviously, too, she gets to know her prospective buyers, what they want, what's most important to them. She works hard to 'match' buyer, vendor and the needs and wants of both.
3. She demonstrates genuine care and interest - it's not a veneer, she is a really nice person.