From the moment I met Helen, her warmth and commitment to achieving the best possible outcome for me was evident. She had done her homework well and came prepared with thorough, personalised information for my context. But she wasn’t just locked into this. She is a a person who has the capacity to both understand the big picture context and attend to the finer details at the same time. She is intuitive and quickly adjusts plans, guiding this novice buyer skilfully throughout the entire process. No question was an issue - Helen responding always appropriately and helpfully in a timely manner. For me, integrity was highly important throughout this process and Helen’s skill, transparency and high level of communication ensured that I could be confident in her understanding of this and meeting expectations. I have enormous confidence in Helen and cannot speak highly enough of her work and character. She works with a strong team all of whom she guided well as we moved towards the sale of my property. Apart from her insightful and high level communication skills, Helen is an experienced agent with deep local knowledge that she brought to my sale from day 1. The information she initially provided, and continued to provide throughout the process enabled me to make wise decisions based on accurate, trustworthy information. Helen’s capacity to “read the room” as well as her experience and expertise were well seen in her appropriate and trustworthy negotiation skills. I always felt she was being utterly reasonable throughout this process. Helen is very professional in all she does. I could not be happier with the service of Chapman Real Estate, and especially Helen Harris and her team. I would give her 10 stars if I could!

This was our first purchase and sale in 10 years and we were daunted by the task. The most reassuring sentence we heard was 'this is our bread and butter, you don't have to be worried" ! Helen met us to provide an initial appraisal and a comprehensive plan for our sale. We could see that Chapman was an award winning agency and indeed the Team was professional and worked well together. We always had someone to consult with at short notice, via a WhatsApp group. We had 3 well attended Open Houses and the feedback after each was provided very quickly. Our house was sold after 3 weeks on the market. We would be happy to recommend Helen and any of her Team to anyone looking to sell in the Mountains, particularly in Springwood.

Worked hard to sell my property.

I really appreciated Helen's style of selling our house - she was confident and very easy to talk to and she kept me up to date on every single development, answering all of my questions with ease and professionalism. Her advice every time was perfect and i could tell it came from many years of experience and a true knowledge of the local market.

She knows the market, has the buyers and is completely honest, trustworthy and most importantly dependable. Plus a lovely person as well who will always have your best interests forefront throughout the process. I don't know what else you could look for to sell your home.

Helen has been amazing to work with. Right from the initial meeting she was open and transparent with the information she was sharing. Helen knows the mountains market very well and was very happy to share all relevant information about this market. She was realistic with her price recommendation and all of this has paid off for us as sellers. We have had a very quick and stress free selling period all due to Helens professionalism. We cant thank her enough for helping us through this process.

Helen is very personable, friendly and great to deal with. Does not give off those standard awful agent vibes. We went back to her after 8 years to sell a house as it was such a pleasant process.

I felt fully supported through the whole process and most importantly, was constantly kept up to date with what was happening with my property sale. I was extremely impressed by and grateful for, the ‘out of hours’ communication I received from Helen on many occasions.

Working with Helen Harris at Chapman Real Estate to sell our home in the Blue Mountains was the best decision we could have made. Her marketing strategy was spot on, and the coordination provided by Hannah Cubby made the whole experience seamless. Thanks to their hard work, we received multiple offers and sold for above the asking price. Thank you to the whole Chapman team!

Helen came to our initial meeting thoroughly prepared; she had a strategy supported by a portfolio that visually demonstrated the legislation, research & experiential evidence she applied to form her plan. The 3 other agents I interviewed did not do this. While doing her first tour of my property,  Helen was actively observant, taking notes & asking questions, identifying positive aspects I hadn't noticed. Helen also identified potential issues, & immediately started to brainstorm with me about these. The other 3 agents I interviewed did not do this; in fact, those agents didn't bring pen & paper or any means to make notes. Helen was confident & accurate in suggesting a price range for my home, which had not been on the market for decades; the price she suggested was achieved. One of the other agents did not suggest a price after being asked 3 times. The other 2 agents suggested extremely low prices that were $120k & $75k below the price achieved by Helen. During the period of our contract, I experienced substantial changes in my personal circumstances & goals. Helen was able to respond rapidly so we could refocus to align with my evolving needs. Throughout the sale period, Helen ensured that she was available to support me, via phone, text or email, or by ensuring her other team members were briefed & available. Helen organised VIP tours to start showing my home while it was been prepared for sale, & as soon as it was on the market, she organised 2 open homes each week. Helen ensured that she or her team members provided timely feedback about the viewings. My home sold within 10 days of going on the market, for a price I'm ecstatic about. This was an amazing achievement! During the cooling off period, Helen demonstrated committed & assertive negotiation skills to ensure the contract stayed on track & to keep my conveyancer updated. I very much appreciate the work of Helen's support team, who have all contributed to a wonderful outcome!

Helen & her team did an excellent job selling our home. From our initial meeting we knew Chapman would be our selling agent. We found Helen to be very knowledgeable of the real estate in the area, upfront with values, always updating us with progress and very efficient. We had a quick sale and would highly recommend Helen to anyone who is considering selling their home.

I found Helen to be highly personable and professional, at times going beyond what I would expect, even after the sale was locked in. I can think of no aspect of the sale of my home that could have been done better. But, most important to me is that she gained my trust, in all aspects of the sale process, and there's no higher accolade.