Helen's profile

Helen's reviews

  5  
Helen has 354 reviewsacross 20 different locations, showing 12.
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Helen's qualities as told by our client reviews: well-prepared, reliable, supportive, friendly, responsive, clear communication, local expert.
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Seller review
Friendly, profressional, communicative and got the job done.
10 months ago
Friendly, profressional, communicative and got the job done.

Helen has been amazing to work with. Right from the initial meeting she was open and transparent with the information she was sharing. Helen knows the mountains market very well and was very happy to share all relevant information about this market. She was realistic with her price recommendation and all of this has paid off for us as sellers. We have had a very quick and stress free selling period all due to Helens professionalism. We cant thank her enough for helping us through this process.

Seller review
not like your normal creep of an agent
10 months ago
not like your normal creep of an agent

Helen is very personable, friendly and great to deal with. Does not give off those standard awful agent vibes. We went back to her after 8 years to sell a house as it was such a pleasant process.

Seller review
Very impressive.
11 months ago
Very impressive.

I felt fully supported through the whole process and most importantly, was constantly kept up to date with what was happening with my property sale. I was extremely impressed by and grateful for, the ‘out of hours’ communication I received from Helen on many occasions.

Seller review
Incredible result and a seamless process!
11 months ago
Incredible result and a seamless process!

Working with Helen Harris at Chapman Real Estate to sell our home in the Blue Mountains was the best decision we could have made. Her marketing strategy was spot on, and the coordination provided by Hannah Cubby made the whole experience seamless. Thanks to their hard work, we received multiple offers and sold for above the asking price. Thank you to the whole Chapman team!

Seller review
Astute, Accurate, Adaptable, Available, Assertive, Achiever!
11 months ago
Astute, Accurate, Adaptable, Available, Assertive, Achiever!

Helen came to our initial meeting thoroughly prepared; she had a strategy supported by a portfolio that visually demonstrated the legislation, research & experiential evidence she applied to form her plan. The 3 other agents I interviewed did not do this. While doing her first tour of my property,  Helen was actively observant, taking notes & asking questions, identifying positive aspects I hadn't noticed. Helen also identified potential issues, & immediately started to brainstorm with me about these. The other 3 agents I interviewed did not do this; in fact, those agents didn't bring pen & paper or any means to make notes. Helen was confident & accurate in suggesting a price range for my home, which had not been on the market for decades; the price she suggested was achieved. One of the other agents did not suggest a price after being asked 3 times. The other 2 agents suggested extremely low prices that were $120k & $75k below the price achieved by Helen. During the period of our contract, I experienced substantial changes in my personal circumstances & goals. Helen was able to respond rapidly so we could refocus to align with my evolving needs. Throughout the sale period, Helen ensured that she was available to support me, via phone, text or email, or by ensuring her other team members were briefed & available. Helen organised VIP tours to start showing my home while it was been prepared for sale, & as soon as it was on the market, she organised 2 open homes each week. Helen ensured that she or her team members provided timely feedback about the viewings. My home sold within 10 days of going on the market, for a price I'm ecstatic about. This was an amazing achievement! During the cooling off period, Helen demonstrated committed & assertive negotiation skills to ensure the contract stayed on track & to keep my conveyancer updated. I very much appreciate the work of Helen's support team, who have all contributed to a wonderful outcome!

Seller review
Very knowledgeable of real estate in the area. Always communicated and very professional.
11 months ago
Very knowledgeable of real estate in the area. Always communicated and very professional.

Helen & her team did an excellent job selling our home. From our initial meeting we knew Chapman would be our selling agent. We found Helen to be very knowledgeable of the real estate in the area, upfront with values, always updating us with progress and very efficient. We had a quick sale and would highly recommend Helen to anyone who is considering selling their home.

Seller review
Highly professional, yet personal.
11 months ago
Highly professional, yet personal.

I found Helen to be highly personable and professional, at times going beyond what I would expect, even after the sale was locked in. I can think of no aspect of the sale of my home that could have been done better. But, most important to me is that she gained my trust, in all aspects of the sale process, and there's no higher accolade.

Seller review
Helen works hard for the vendor
12 months ago
Helen works hard for the vendor

Helen has sold 2 houses for us now and each experience has been 5 star. Her communication, attention to detail and understanding of the market stand the vendor in good stead. Helen gives you confidence in the outcome of what can be a stressful process.

Seller review
Excellent service
12 months ago
Excellent service

Helen and the team did an excellent job of informing me of the process involved in selling, and then in selling my house.

Seller review
Excellent service
12 months ago
Excellent service

Knowledge outstanding Quick response time to enquiries Very helpful

Seller review
Helen's expertise was exceptional.
about 1 year ago
Helen's expertise was exceptional.

I was so impressed with Helen's knowledge of the local real estate scene. Her help to me was invaluable. I would definitely recommend her.

Seller review
No problems. Great efficiency
about 1 year ago
No problems. Great efficiency

Helen was always available to help & very knowledgeable. The house sold for a good price & surprisingly fast. We are pleased with the very friendly Chapman team.

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