Helen's profile

Helen's reviews

  4.9  
Helen has 79 reviewsacross 27 different locations, showing 12.
Map view
Helen's qualities as told by our client reviews: empathetic, supportive, responsive, friendly, honest, local expert, clear communication.
Was this helpful?
Seller review
Outstanding Service from Start to Finish
4 months ago
Outstanding Service from Start to Finish

We had a fantastic experience selling our villa in Currumbin with Helen from LJ Hooker. From the outset, Helen was highly professional and incredibly knowledgeable, guiding us through every step of the process with clarity and confidence. Her communication was excellent — always timely, honest, and easy to understand. What truly stood out was her genuine care for our best interests and overall experience, which made the process feel far less stressful. Helen was consistently positive, open, and supportive, and we always felt well looked after. We wouldn’t hesitate to recommend Helen to anyone looking to sell — she goes above and beyond.

Seller review
Helen has a vast knowledge in her field and she met all expectations as a professional
4 months ago
Helen has a vast knowledge in her field and she met all expectations as a professional

Helen sold our home and her pleasant yet professional manner helped the sale of our home to go smoothly from photo shoot, to open homes to following through paperwork. The end result was over and above what we initially thought it would be and Helen’s clear communication helped with the process of selling I would recommend her to anyone as her heart is always to help the owner and bring ease in what can be a stressful time She also has an amazing eye for detail and is brilliant at styling homes to get the best result in selling - whether ists a straight sale or styling, Helen is the best agent you will find to work with

Seller review
A Seamless Experience with an Incredible Sale Price
5 months ago
A Seamless Experience with an Incredible Sale Price

After a chance encounter crossing paths with Helen about a year before putting my property on the market, she left a strong impression with her drive to achieve the best possible result. When the time came, I reached out and engaged her services — and from day one, she didn’t disappoint. As a first-time seller, the level of communication was exceptional. Helen clearly laid out everything I needed to do, although I may have surprised her by already having some of the paperwork in place. Her process was quick and efficient, and her liaising throughout the sale was clear and professional. The entire experience was handled seamlessly and made the sale feel easy. I couldn’t have asked for more — it was an outstanding experience that delivered an incredible sale price. I’m smiling from ear to ear.

Buyer review
Helen goes the extra mile for her buyers, and for her sellers
5 months ago
Helen goes the extra mile for her buyers, and for her sellers

During the process of inspecting the property, having a building & pest inspection carried out, making the decision to purchase the lovely older style townhouse in Currumbin Waters, as well as the property becoming unconditional in a 5 day time frame, Helen Telfer of LJHooker Southern Gold Coast's help, impeccabe work ethic and encouragement to do my best to be in a good position to secure the property, has been exceptional! She is kind, generous with her time, a quick thinker, and a very competent saleswoman who knows her trade. As well, she presented her seller's home beautifully. By chance I met the Seller and witnessed how Helen not only is a good communicator with the Buyer but equally with the Seller. Helen has wisdom and is very intuitive and went the extra mile with me to make it possible to have the bedroom floors measured up for new flooring, that now is being installed prior to the removalist bringing in my beds, soon after settlement. I am so grateful to this beautiful woman who displays integrity and business savvy. Thank you Helen for helping to make my dream a reality after constant searching for the best home for me and my little dog, for 8 months, from the time I sold & settled on my former property. GOD bless you, and all who helped make this possible!

Seller review
Helen exceeds all expectations and goes above and beyond for her clients.
7 months ago
Helen exceeds all expectations and goes above and beyond for her clients.

To sell our home of 21 years we had no hesitation in engaging Helen Telfer, from LJ Hooker, Palm Beach. From, the moment I first spoke to Helen she was fully engaged and ALWAYS available at the drop of a hat. Her communication was amazing never leaving a text or call unanswered almost immediately. Her honesty, truth and integrity was beyond reproach which instilled in both of us total confidence through every step of the process. As Helen also has interior design strings to her bow she was very helpful in guiding us in the presentation of our home for sale in today’s very competitive market. Nothing is too much trouble for Helen, I believe she is the hardest working Real Estate Agent on the Gold Coast. Helen’s negotiation and communication skills are above reproach, hearing how she handles each and every contract and followed up each of the buyers multiple times so that we knew that under no circumstances was any potential buyer going to be lost. Helen kept us up to date minute by minute through the cooling off period and the finance 10 days which was most reassuring. Helen makes herself available even after hours and even assisted us with our dealings towards our next purchase in her own time. Nothing is too much trouble for Helen, she dots her i's and crosses her t's. We can not recommend Helen Telfer highly enough. Such integrity is a rare quality in this day and age, especially in real estate.

Seller review
Beyond what I imagined!
9 months ago
Beyond what I imagined!

It is impossible to put into words the gratitude and delight I have at the entire experience I had working with Helen to sell my home. The entire process was one of extraordinary intentionality and strategy. Helen guided me through every step in a way which was not only clearly backed by her successful 20 year career in real estate but also with impressive, sound, and detailed research and discussion together. Working with Helen gave me a peace and assurance from the get go. I totally trusted that she 100% had my best interests at heart in comparison with previous experiences I have had with agents when buying and selling properties. Given it was Helens first opportunity to sell in our prestigious beachside suburb I was particularly impressed with her research and insight into what was currently happening in this exclusive market and the strategy she put into place that enabled a quick seamless sale for me resulting in 33 groups through overall and receiving 4 written offers within 2 days of going to the market. Helen then negotiated with the buyers and achieved a very favourable outcome for me as a seller. Consider me a client for life Helen in all my property moves.

Buyer review
Everything we could have asked for in our first home buying experience!
about 1 year ago
Everything we could have asked for in our first home buying experience!

After buying a house in Mansfield from Helen, we can confidently say she is one of the most genuine and amazing agents we have ever dealt with. From carrying out home inspections moments after the cyclone to writing up contracts late at night, Helen undoubtedly goes above and beyond for her clients! Buying a home can be daunting, however Helen made it an absolute breeze. She was able to easily answer all of our questions throughout the process so don’t be afraid to ask! She has 10+ years of realestate experience and it just simply shows. Would gladly work with Helen for anything realestate related in the future!

Seller review
Best real estate agent I've ever dealt with.
about 1 year ago
Best real estate agent I've ever dealt with.

As the executor of my mother's estate, I can't speak highly enough of the experience we had with Helen. Her knowledge of the local market and the resulting opinions and guidance through the sale process was faultless. Her approach to closing the sale was perfect, achieving a result that we were very pleased with.

Seller review
We first met Helen when we purchased our home in 2022 and found her very professional and helpful.
over 1 year ago
We first met Helen when we purchased our home in 2022 and found her very professional and helpful.

When we decided to sell our home Helen offered to help us with the sales process. She demonstrated exceptional market knowledge, outstanding communication, and honesty throughout the sales campaign. Helen's presentation at open house inspections was excellent and her interpersonal skills when dealing with prospective buyers was very reassuring. Helen worked extremely hard on our behalf, keeping us informed and updated at every step of the sales process. We have no hesitation in recommending Helen of LJ Hooker Real Estate Palm Beach to anyone thinking of buying or selling property.

Buyer review
Highly Recommended!
over 1 year ago
Highly Recommended!

Helen made the first home buying process a breeze for my wife and I. From open house through to settlement Helen was incredibly knowledgeable and helpful. I would highly recommend her representation in buying or selling a property.

Buyer review
A True Gem!!
over 1 year ago
A True Gem!!

Hellen was honest easy to communicate with proactive and genuine. This is our first home purchase and the experience was made simple by a true professional. Thank you Hellen for helping our DREAM become a reality. Brant and Nicole

Seller review
Excellent communication with regular updates
over 1 year ago
Excellent communication with regular updates

Helen will go above and beyond to achieve an excellent result. Ongoing, regular and informative communication was second to none whilst my property was on the market. Helen was a pleasure to deal with and answered my questions in an informative and timely fashion. My property was sold within 1 week of being on the market, which speaks for itself. I have no hesitation in recommending Helen and her team from LJ Hooker.

1 - 12 of 79
SMS
© 2026 RateMyAgent