She is quite professional and reliable. Definitely recommended

Absolutely fantastic experience with Helen ! Great communication skills and top service and effort! Most incredibly thing is the great outcome: sold in five days! Specially during the COVID-19 lockdown period. Thank you so much Helen!

Helen has consistently proven to be an extremely hardworking, results and relationship focussed, honest, knowledgeable, courteous, communicative, professional. We highly reccomend her to any person looking to engage an experienced, real estate agent with a proven track record, and who will go above and beyond service expectations to secure a positive outcome for all parties.

Good service! Very nice and professional!

We met Helen Yan about 5 years ago , when she sold our home in King street Ivanhoe East. At the time she was working at Hocking Stuart, and our home was listed with another agent, which was unsuccessful in selling as a Private sale. This was our 5th home we had built, French style, and could say the style and workmanship was excellent. I was then recommended to speak with Helen from another branch office of Hocking Stuart, and as soon as she saw the home, she immediately said she had chinese clients who would be very interested. It only took a few weeks with numerous chinese buyers inspecting the property, and which ended in a quick sale and settlememt to a chinese buyer ,over and above the price we were expecting. For this reason we approached Helen again when we finished building our new home at 33 Munro street Kew East. Our new home is a modern contemporary , and must say the workmanship and position is one of the best in the area. When we approached Helen and she came out and and saw our new home, she was so impressed and commented that this was one of the best homes she has seen, and could see the quality of the build and fitout of the home. The location was one of the best in the area. Helen immediately said she had numerous chinese buyers who would be VERY INTERESTED in this Quality home.Over the next few weeks, which was over the Chinese New year, she brought in numerous buyers who once inspecting the home were amazed at the quality of the home. They all made offers and eventually we considered an offer last week, which we gladly accepted. The last two months have been very difficult times with the Coronavirus outbreak, but this did not in any way deter Helen from her passion, and positive attitude that the home would sell We would like to thank Helen very much for her continual support, professionalism , passion and eventual sale of the home .We believe if we had used any other agent we would not have achieved such a good price. Alex and Jim Anassis

Very upfront and honest about the property and market. Very responsive to any questions asked with answers given with a fast turnaround.

I am very happy with the outcome, the excellent communication and great service from Helen and her team at Ray White Balwyn. I highly recommend Helen to any future vendors. Thank you Helen!

Helen is a proffessional realestate agent with extensive industry knowledge and sound advice. Her guidance throughout our campaign when selling our home was invaluable. I would like to take the time to thanks Helen for all her assistance and professionalism with the sale of our property and would highly recommend if your in the market to sell your property then dont risk it with other agents. You wont be disappointed. Thanks again Helen

My husband and I cannot speak highly enough of the care, professionalism and the excellent service received from Helen Yan of Ray White. She made our real estate journey feel very personal and not just a transaction, we highly recommend her to anyone wanting to experience the highest standard of professional service and attention. Helen is a brilliant real estate agent and it’s been a pleasure working with her. Thank you, Helen!

Helen was efficient, honest & prompt with all her feedback & communication. She didn't waste any time & made sure she stayed in contact regularly throughout the negotiation process

Helen is amazing and she would go out of her way to help the vendor and/or purchaser if need be.

Helen's honesty really impressed me, she leaded us to get the property with a reasonable price, no drama at all.