As a buyer of a property we were surprised with the high level of assistance Helen Yan gave us despite the reluctance of the vendor to assist with rectifying problems.

Helen is a great agent. She is very professional & has great skills to deal with people. She makes people comfortable with her kindness. She is very approachable & always replies back to the queries & concerns. She is always available to speak to even if it is late at night. We are really great full to have chosen Helen as our agent to sell especially during this difficult Covid time. She got a buyer within 24hrs of advertising the property. She is really great & lovely. Thank you Helen & we wish you all the best

A fantastic result in a challenging market. Well done Helen ! Fantastic communication and negotiating skills. Thank you !

Dealing with Helen has been nothing short of exceptional! Helen and her team have worked tirelessly to present our property in the best light possible to the most number of prospects in the area. Even under extremely challenging COVID-19 lockdown conditions, they have not failed to bring in excess of 100 private viewings for the property which were ultimately critical in securing a good sale for us. We are extremely impressed by her work ethics and resourcefulness and would highly recommend her services to anyone who's looking to sell their properties or buy their ideal home or investment. Thank you so much Helen, Fraser and team!

Helen has amazing knowledge of the property market in the Balwyn North area and beyond. Her passion for what she does and vast network of buyers makes her the best bar none.

Helen knows the market so well, I would not hesitate in using her to sell/buy your next home. Helen is the number 1 agent. Helen will be honest and upfront with your property.

Very professional. Good interpersonal skills. Friendly manner

Throughout the years, I have had the experience of purchasing and selling a few different houses with Helen. When making such a large decision, I wanted to work with someone that I could trust. Throughout the past several years, Helen has been there every step of the way with me and my family. She has always answered every call or email no matter what time of day or night it was. Her professionalism, mentorship, knowledge, honesty, and hard work ethic are much respected and appreciated. I never felt that she was just trying to sell me a house, but that she was a mentor to answer my questions and help me to make the best decision for my family. I now consider Helen a friend and would highly recommend her to anyone that is searching for a new home or selling a home. Thanks again to Helen for being such a pleasure to work with.

Excellent, efficient, professional team.

Helen is a fantastic agent, extremely helpful and trustworthy. She went above and beyond to assist me with the purchase of my property. She was always accessible to answer my questions and demonstrated her professionalism and ability as an expert agent. I would highly recommend Helen.

Helen is so nice to help us to find a good property, and negotiate a better price under our budget.

Helen loves to help and willing to get the right answer to clients no matter when. We highly recommend her to anyone wanting to experience the highest standard of professional service and attention. Looking forward to working with her again. Thank you, Helen!