Ian provided exemplary service throughout the campaign of the property of interest. He was very friendly and always willing to assist and provide further information where possible.
Being the first time vendor can be daunting, but Ian has been excellent helping me throughout the marketing campaign. Ian is very organised and I was getting my inspection/sales report on a weekly basis. I found he has depth of local market knowledge. I value his advice and have save quite a bit on unnecessary marketing costs. Btw Ian is also excellent negotiator. Highly recommended.
Ian is a very down to earth professional. His personality is instantly likeable. He speaks both openly & honestly. There are no pretences. He is very eloquent and knowledgeable of the local area and market. Following Ian's advice and suggestions we achieved our sale, which in the current market we were not sure would happen. Ian followed through on all prospective buyers, providing us with more than adequate feedback. His commitment to the sale of our property was commendable considering what little commission he would have made in view of the sale price. I would be very confident placing a property of any value in Ian's hands, knowing his endeavour would likely be just as great. Many thanks for a job well done. I wish Ian many more successful years in real estate and am sure he will enjoy an excellent relationship with all of his future clients.
We are very happy with the result of our Auction and we are very pleased with Ian Coutts the way he handled our Sale Best regards Adolf & Lisa Popko
Ian was the realtor for a property we bought at auction. He was always friendly and happy to answer any question we had and regularly touched base to check in and see if we had any other queries.
From the beginning of the process of selling my townhouse, Ian was a terrific agent. He spent considerable time with me at our first meeting, made a thorough inspection of the property, and listened and acted upon everything that I advised him about the property. He had a thorough knowledge of South Yarra and the current housing market. Throughout the campaign Ian communicated exceptionally well keeping me up to date with prospective buyers and activity reports. Ian attended all open inspections and reported back to me after each one. He has excellent communication skills and was an absolute pleasure to deal with. Ian made selling my property a much easier process than I expected.
Very happy with all the interactions had with Ian. Professional and personal which is well balanced.
From the very beginning Ian listened to our needs and was respectful of them. I decided to engage Ian because at our initial meeting he asked me what I expected of him. Ian was professional, courteous and highly motivated. The input and guidance Ian gave us allowed us to show off the property to the best effect. His promotional materials looked very impressive and his marketing campaign led to a high number of prospective buyers visiting the property on the open days. I commend Ian for the successful outcome and have no hesitation for recommending him to anyone looking to sell a property.
Ian was fantastic through the process of selling my flat. He was hard working and kept me up to date on how the campaign was proceeding with great feedback after every open for inspection and written reports weekly. I have no hesitation in recommending Ian to anyone in need of an honest and hardworking agent.
I found Ian to be extremely honest and helpful. Nothing was ever too much trouble and he always conducted himself courteously and promptly. I would have no hesitation in recommending him to prospective vendors or buyers.
Ian provided excellent service. He went out of his way on a weekend and after hours to negotiate and to deliver documents. He even assisted in managing to get the house rented well before settlement. I am happy to recommend Ian and his organisation William Batters Real estate
It was a great pleasure to meet with people from Williams Batters, especially with Mr Bill Cook and Mr Ian Coutts. Their very professional, kind and valuable explanations helped us to better understand the matters connected with selling the flat. We would like to underline very professional advice concerning preparation of the flat for inspections as well as all matters connected with advertising. Well-presented materials available on the internet and printed helped to attract many potential buyers. Professionalism, engagement and kindness of all the team members from Williams Batters contributed greatly to the final success during the auction. Mr Bill Cook, thanks to his great experience and exceptional skills, made the final success so impressive. We would like to say thank you to all the team from Williams Batters involved in selling our flat. We would like to say thank you to Mr Ian Coutts for his fruitful cooperation, his kindness and being always ready to help. Especially we would like to say thank you to Mr Bill Cook for his dedication to all matters connected with auction, his very informative and understandable explanations and for his sense of humour. Thanking once more, we are willing to recommend Williams Batters and especially this team to everyone who would like to achieve success and to have a pleasure to work with such well experienced, professional, dedicated and kind team. Zbigniew and Magdalena
