Ian and his team provided an incredibly high level of service throughout the entire sales process. They were friendly, experienced, realistic, and reassuring. They also responded quickly and helpfully to all of our questions, kept us fully up to date, and treated us with professionalism and respect.
Ian is excellent when it comes to Pyrmont apartment prices and sales. He is very experienced, honest and transparent and it is a pleasure to work with him. He will keep you updated at every step. We are very happy with his service. Thank you Ian and Morton Real Estate Team.
Very knowledgeable about the market, easy going and always responded to me in a timely manner.
He understands the market in detail, has an extraordinary contact list, and is backed by a team of service providers that are responsive, cost effective, and professional. At the outset, Ian detailed his expectations for my property, and he was absolutely spot on. He communicates often and effectively, he was transparent, reliable and personable, and made the sale process a very good one. I was more than thrilled with the outcome....thank you Ian!
Having just purchased an apartment in Pyrmont in the 2021 housing boom and can definitely say agents make a huge difference to purchasers, as well as vendors. Ian and Natasha stand out as agents who genuinely listen to the purchaser and go out of their way to make this difficult decision as easy as possible. And this comes from giving their time and expertise to let you really get a feel for a place before making any decision. They provided unlimited access to properties, giving me time to get to feel what it would be like to live there. They gave me space to carefully consider pros and cons, shared openly the realities of prices and negotiations, knew every aspect of the property, its common areas and shared facilities - but never pressured me. The important thing for me was they did not disappear after exchange – they facilitated the next steps and went out of their way to make the time leading to settlement so much easier. They have an extraordinary relationship with the residents in the building because they know and care about the property they are working with. I have no hesitation in recommending Ian and Natasha as agents.
We are so glad we chose Ian Qui from Morton Real Estate. He really knew the market in Pyrmont and from day one had potential buyers inspecting the property. Ian is a very amicable person and relates well to both buyers and sellers. Nothing was too much bother for Ian. He organized for our carpets to be cleaned and a stylist to decorate the property for sale and numerous other tasks. He was so helpful. His office staff were very efficient and made the selling process a lot easier.
We bought our first home through Ian and extremely happy with the service. He is very helpful and accommodating to our request, He goes out of his way, get back to us about our queries even after business hours. If you are looking for a reliable and reputable agent we would highly recommend Ian ! Once again thank you for the dedication and professionalism you displayed with the purchase of our first home!
We selected Ian after engaging 7 Real Estate Agents in Pyrmont. Since then, we have never looked back. Not only has Ian helped us achieve great results within 3.5 weeks, he has been responsive, helpful, fun and professional to deal with. He exceeded our expectations, he was at every single open house, and sometimes helped buyers who wanted to inspect outside hours like 7:30 - 8:15pm at night. He sees himself as the most hard working agent in Pyrmont and I couldn't agree more. Above all, it has been a pleasant journey guided by Ian every single step. We would strongly recommend anyone who is looking to sell their property to speak to Ian. ps: I am a Procurement Manager by profession, hence I take a very detailed approach & process when selecting a supplier to work with.
I bought the property remotely. Ian spent him time to do a virtual walkthrough for me and always available for questions.
We purchased a house with a 90 day settlement hoping we would be able to sell our apartment in time and settle both property in the same week. Ian assured us it wouldn’t be a problem, but turns out it was. Now, I’m sure the market at the time, late 2020, wasn’t the best for apartments close to the city. But having an average of 3 parties coming through per open house was disappointing. With water views, the apartment was unique enough to attract the right people. The first couple of weeks we got a weekly marketing report, and those were also under expectations I was told. Those reports became more sporadic as we went on. The main thing I was disappointed about was the cancellation of the auction. To be fair, we wouldn’t have had enough interest to go to auction, but instead of having that discussion, the auction was just cancelled. Overall it mostly felt like we weren’t a priority. The viewings required two people to attend (one for the main door to let people in and one in the apartment), but the second person often was late. On one occasion our neighbour pointed prospective buyers in the right direction because nobody was waiting outside. In the end we sold for the absolute minimum I was willing to consider and settlement happened 2 month later than we hoped originally.
Ian is a very personable agent who successfully attempts to balance the needs of the vendor and purchaser. As purchasers we found he was more than willing to address any concerns we had and went out of his way to ensure minor works, such as leaking taps and blown globes were fixed. He followed up on settlement delays by the vendor's solicitor, which were not able to be resolved by our solicitors. We appreciate that these delays meant that he had to return to the office, after work hours, to give us the keys to the apartment. He did this with good humour despite the inconvenience to himself and his family. Thanks to both Ian and Natasha for your professionalism and prompt communications.
