If I could give 0 star I would. Absolutely one of the most frustrating experiences I’ve had dealing with James. Communication was consistently terrible — expect to wait weeks for a reply, if you get one at all. Chasing updates became a full-time job, which is completely unacceptable in this industry. What made it worse was the constant inconsistency in the information provided. Things would change, details were unclear, and I was often left feeling uncertain about what was actually going on. It created a complete lack of confidence and made the whole process far more stressful than it needed to be. Professionalism, transparency, and basic responsiveness were all seriously lacking. I would strongly caution anyone considering working with this agent — be prepared for delays, poor communication, and an overall disappointing experience.

Agent was good, process was slower than expected. Felt I probably could have gotten more updates on status. Still waiting for photos and drawings of the property I purchased 3 weeks ago.

Right from the get-go James was super supportive, provided great perspective and in depth area and market knowledge. No question was too silly (and trust me - I'm the queen of silly questions!) and nothing was any trouble. James consistently provided information (proactively) and guidance when it was needed. He connected us with local tradespeople - making our pre-sale preparation stress free in the lead up to the property going on the market. Managing owners expectations is no doubt challenging - but James did this beautifully - balancing tact and optimism. Our results were excellent - and whilst it was an emotional roller-coaster at times James steady recommendations and clear communications helped us to navigate this calmly, and we never felt unsure of what was going on at any given time. I cannot recommend James highly enough. His professionalism, warmth, industry expertise, local area knowledge and integrity is spot-on. He and his team are delightful, and it was such a positive experience to have them in our corner. I cannot recommend James and his team highly enough.

I had a fantastic experience buying my home through James and his team. From the very first inspection to settlement, they were professional, honest, and incredibly supportive. Communication was clear and timely, and they always made sure I felt confident at every step of the process. I couldn’t be happier with the outcome and would highly recommend them to anyone looking to buy a home.

They were friendly and prompt on enquiries.

James kept us informed throughout the entire process and provided great advice on how to best prepare the property for sale.

The Real Estate Agent (James Campbell) was extremely patient and understanding of the unforeseen problems I encountered with my mortgage application.

James was exceptional to deal with right from the start. He provided great advice, assistance to understand the process ahead (I had none prior), and partnered with us from day 1 to achieve the desired outcome. He coordinated contacts and supported us throughout the weeks leading to the marketing campaign (and up to sale), educating us step-by-step, and keeping us fully informed throughout. He balanced tactical advice with managing our expectations.

accrue marketing rather than under quoting price like some of agents, message communication first as usually i don't answer strange phone call to avoid scammer provide building report and pest control report to potential buyer. it is hard for buyer to spend a lot for these important reports while they are not sure if they will win the property transparent the whole process

James was very pleasant and answered all our questions in a timely manner.

James made the purchase of my new property in Sydney an easy process. He was very friendly and always willing to help and returned all my calls and answered all my questions. As I was moving back to the Sydney area and wanted a quick settlement there was never any issues. A pleasure to work with, and I would recommend him when you are looking for a property in the upper North shore area.

We would like to thank James and his team in assisting with the sale of our much-loved family home. His honest and transparent demeanor was immediately apparent when we first met him. We interviewed multiple agents from the local area and only James has given us the confidence of achieving our target price during the pandemic. He had a clear and defined strategy for our property unlike the cookie-cutter approach often used by other agents. The marketing campaign has also been top notch. The property stylist and professional photographer were instrumental in presenting our home in the best possible light. The result was the sale of our property in less time than a typical auction would have taken. James has responded to our all questions promptly, whatever they may be. He was always reassuring and was there to guide us through every step of the way. We will not hesitate to recommend James to our friends and neighbours if they are selling in the future.