James Merchan

James made selling our house really easy! Within a few weeks, we had an offer that we accepted and were really happy with. He understands the local market better than anyone and his team were fantastic to work with, particularly Alexi who kept us up to date with everything that was happening along the way. Also Emma who wrote an amazing brief about the property, also so lovely to deal with, and Sarah who assisted James in selling the property. Would highly recommend James and his team.

Very satisfied with the overall experience. Considering it was a new area for us, we were very pleased with all our dealings with James. Very professional and also genuine. Compared to dealing with several other agents in the Peninsula we were extremely impressed with James and Impact Realty.

When we first reached out to agents to sell our home, it was James from Impact who got back to us the very same day. From our first meeting, James put us at ease with his calm, measured and professional approach. He provided us with insights into our home and what strategies were working best in the current market. With their guidance, we sold for $130,000 over our top range, which we were completely blown away by! I would highly recommend Impact to anyone considering selling their home.

We recently sold our property with James, and the entire experience was outstanding from start to finish. James was incredibly efficient, kept us informed every step of the way, and made the whole process smooth and stress-free. His communication was always open and prompt, and his professionalism gave us complete confidence throughout the sale. Best of all, he achieved a fantastic result in a very quick time! We couldn’t be happier and would absolutely use James again to sell any future property.

James guided us through the process of selling with great compassion and understanding of the stresses involved and put us at ease. He was constantly in touch sharing customer feedback and checking in to see how we were coping during the sales campaign. Using James was the best decision!

We had three local appraisals and all came in at a similar figure, but James from Impact Real Estate stood out. While other agents brought standard comparison reports, James arrived with his own detailed reports and spreadsheets that were far more comprehensive and coming from a finance background is a huge plus. James was professional, helpful, and made the process stress-free. Our property sold for top dollar before the first open for inspection, which was a huge win with a baby at home. Communication was seamless, and his assistant Alexi was always friendly and helpful. We wouldn’t hesitate to work with James again.