starstarstarstarstar over 5 years ago
Really the Best of the Best
To say we got the best of the best is spot on. Having Google searched, read reviews, ringing up and talking to real estate agents, we were so fortunate to have found Bourkes’ James Thompson and his Team. From the first phone call to the call within minutes after our property had settled, it was professionalism at its very best.
From day one, we found the options we were given due to our special requirements suited us right. The guidance and timing of the phases of our sales strategies as we progressed were perfect. We were able to make decisions based on our circumstances and James’ advice. He was dynamic and supportive and we never felt pressured. His advice on what to expect from the market helped us see clearly. His assistance with ancillary matters like arranging for our property to be cleaned within hours of our tenant moving out, talking directly to our finance broker, strata manager, settlement agent, etc. made the process so much less stressful for us. We didn’t get a chance to ask for help with matters because James and his Team pre-empted any assistance we required. He followed up, was always available, prompt, reliable, and made us feel like we were his most important client (even though we were small fry looking at his portfolio on Facebook!). Above all, we felt comfortable and trusted James’ advice and judgement and our trust was well placed. He got our property sold at the right price in the current market, minimizing our outlay, quicker than we expected, using his expertise, database tools, etc.
We’ve recommended James to our family and our friends and if we need to sell, buy or manage property in the future, we hope we can have James and his Team take care of it.
THANK YOU James, Kendall and the Team