Jen's profile

Jen's reviews

  5  
Jen has 54 reviewsacross 14 different locations, showing 12.
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Jen's qualities as told by our client reviews: supportive, well-prepared, honest, local expert, clear communication.
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Buyer review
Excellent experience. Professional, reliable, and great communication. Would definitely recommend.
4 months ago
Excellent experience. Professional, reliable, and great communication. Would definitely recommend.

I had a great experience working with Jen. She was professional, responsive, and very knowledgeable about the market. Communication was clear throughout the entire process, and she made everything smooth and stress-free. I really appreciated their honesty, attention to detail, and dedication to helping me achieve the best outcome. I would highly recommend them to anyone looking to buy or sell property.

Buyer review
Excellent communication and market knowledge!
4 months ago
Excellent communication and market knowledge!

Jen was an absolute pleasure to deal with, from the first inspection of the property to settlement day. She went over and above to ensure all of our questions were answered and was always available on request. Jen has excellent market knowledge of the local area and is a true professional! Thanks for making this such a positive experience Jen!

Buyer review
Easy, supportive and professional
4 months ago
Easy, supportive and professional

Jen went above and beyond to accommodate our needs and wants. Being flexible and working in with our schedule to attend private inspections made the whole process a lot less stressful and a throughly enjoyable process.

Seller review
Transparent and professional
4 months ago
Transparent and professional

Jen was extremely open and transparent throughout the sale process, providing empathetic and pragmatic advice. She went over and above, helping arrange multiple trades to prepare the property for sale. I really appreciated her guidance throughout the process and would highly recommend her to other vendors.

Seller review
Outstanding Agent
5 months ago
Outstanding Agent

I have bought and sold 6 properties over the years and I have dealt with many real estate agents; Jen Harlow is outstanding and far outshines anyone I've worked with before. Buying and selling a property can be extremely stressful, however working with Jen made it easy. Jen explained every detail and concern, she has exceptional knowledge of the real estate industry, she is patient and kind with great communication skills and is highly professional. Nothing was too much trouble for her, from the moment she appraised my house to the sale and settlement day. I really liked that Jen solely handled every aspect of the sale, inspection and negotiations, my property was not passed to other agents during the process. I would highly recommend Jen as a sincere and genuine human being and real estate agent.

Seller review
Jen is the calm amid the storm
6 months ago
Jen is the calm amid the storm

Jen has been just amazing with the sale of our home. This is the first time we have sold so Jen navigated us through the process and explained every step in detail. We were kept informed of all interest and Jen instinctively knew which potential buyers were serious. We were after a long settlement and Jen negotiated this, along with a very satisfactory sale price, for us. Nothing was too much trouble for Jen. Thank you Jen for your guidance, advice, attention to detail and answering our many, many questions.

Seller review
An agent who makes a big transaction easy!
7 months ago
An agent who makes a big transaction easy!

It’s a very big decision what agent to entrust the sale of one of your biggest assets with, especially as a first time seller, but I could not recommend Jen Harlow from Jellis Craig more highly! From advice, guidance and help all the way through to sale, Jen’s expertise shines though and made the sale of my home an easy and no stress process! Thank you to Jen for helping me achieve a great result on the sale of my home!

Buyer review
Excellent personable honest communication
7 months ago
Excellent personable honest communication

He’s has been very personable, open and knowledgeably helpful during our interactions. A valuable commodity that is often rarely found with a lot of other agents I had dealt with. Her communication has been excellent and always prompt

Buyer review
Great Experience
8 months ago
Great Experience

Jen was extremely easy to deal with. She came across as being very honest and I found her trustworthy immediately after meeting with her. After dealing with over a dozen or more agents, looking at many properties, Jen put me at ease straight away. She was very knowledgeable on the property and I felt very confident in dealing with her.

Seller review
Excellent agent
8 months ago
Excellent agent

We were so happy with Jen from the get go. She is full of knowledge and is also a genuine person who helped us sell our apartment. Highly recommended if you are looking to sell an apartment in the eastern suburbs.

Seller review
I couldn't have asked for a better agent than Jen
9 months ago
I couldn't have asked for a better agent than Jen

I couldn't have asked for a better agent than Jen Harlow for the sale of my unit. From the initial appraisal to the final closing, Jen made the entire process seamless and stress-free. As first-time sellers, i especially appreciated the clear, regular updates and how responsive Jen was to all our questions, no matter how small. Jen organised all the marketing, viewings, and paperwork efficiently, and we sold quickly for a great price. A true professional who genuinely cares for her clients.

Seller review
Sold 5 times
9 months ago
Sold 5 times

Jen maintained professional approach despite the many knockbacks … well done and thank you

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