We had a fantastic experience working with Jen throughout the process of purchasing our property. From the very beginning, she has been extremely helpful, responsive, and genuinely supportive. What really stood out to us was her willingness to go above and beyond even before settlement, she proactively assisted us in arranging access and coordinating with a rental agency to help us secure tenants. This level of initiative and care made the whole process much smoother and less stressful for us. Jen is knowledgeable, approachable, and always willing to help, and we truly appreciate the effort she put in to support us every step of the way. We would highly recommend her to anyone looking for a reliable and dedicated real estate professional.

We had an outstanding experience with Jen Harlow on the sale of our Croydon investment property. From the outset, she made the process seamless and stress-free, keeping us informed at every stage. Friendly, professional and never pushy, she really listened to what we wanted and guided us with confidence. Her communication after every inspection was excellent, and her negotiation skills achieved a fantastic result that we were extremely happy with.

I had a great experience working with Jen. She was professional, responsive, and very knowledgeable about the market. Communication was clear throughout the entire process, and she made everything smooth and stress-free. I really appreciated their honesty, attention to detail, and dedication to helping me achieve the best outcome. I would highly recommend them to anyone looking to buy or sell property.

Jen was an absolute pleasure to deal with, from the first inspection of the property to settlement day. She went over and above to ensure all of our questions were answered and was always available on request. Jen has excellent market knowledge of the local area and is a true professional! Thanks for making this such a positive experience Jen!

Jen went above and beyond to accommodate our needs and wants. Being flexible and working in with our schedule to attend private inspections made the whole process a lot less stressful and a throughly enjoyable process.

Jen was extremely open and transparent throughout the sale process, providing empathetic and pragmatic advice. She went over and above, helping arrange multiple trades to prepare the property for sale. I really appreciated her guidance throughout the process and would highly recommend her to other vendors.

I have bought and sold 6 properties over the years and I have dealt with many real estate agents; Jen Harlow is outstanding and far outshines anyone I've worked with before. Buying and selling a property can be extremely stressful, however working with Jen made it easy. Jen explained every detail and concern, she has exceptional knowledge of the real estate industry, she is patient and kind with great communication skills and is highly professional. Nothing was too much trouble for her, from the moment she appraised my house to the sale and settlement day. I really liked that Jen solely handled every aspect of the sale, inspection and negotiations, my property was not passed to other agents during the process. I would highly recommend Jen as a sincere and genuine human being and real estate agent.

Jen has been just amazing with the sale of our home. This is the first time we have sold so Jen navigated us through the process and explained every step in detail. We were kept informed of all interest and Jen instinctively knew which potential buyers were serious. We were after a long settlement and Jen negotiated this, along with a very satisfactory sale price, for us. Nothing was too much trouble for Jen. Thank you Jen for your guidance, advice, attention to detail and answering our many, many questions.

It’s a very big decision what agent to entrust the sale of one of your biggest assets with, especially as a first time seller, but I could not recommend Jen Harlow from Jellis Craig more highly! From advice, guidance and help all the way through to sale, Jen’s expertise shines though and made the sale of my home an easy and no stress process! Thank you to Jen for helping me achieve a great result on the sale of my home!

He’s has been very personable, open and knowledgeably helpful during our interactions. A valuable commodity that is often rarely found with a lot of other agents I had dealt with. Her communication has been excellent and always prompt

Jen was extremely easy to deal with. She came across as being very honest and I found her trustworthy immediately after meeting with her. After dealing with over a dozen or more agents, looking at many properties, Jen put me at ease straight away. She was very knowledgeable on the property and I felt very confident in dealing with her.

We were so happy with Jen from the get go. She is full of knowledge and is also a genuine person who helped us sell our apartment. Highly recommended if you are looking to sell an apartment in the eastern suburbs.