We were introduced to Jen Harlow from Jellis Craig on a recommendation by a good friend and on our first meeting with Jen found her to be totally professional and caring. Jen provided us with good advice regarding the real estate market and took into account all of our concerns and made the sale of our property easier. Any concerns we had Jen dealt with these in a thoughtful and professional manner. We always felt that she was only a phone call away and was very quick to respond to any of our questions and that nothing was too hard for her. Jen had also reached out to us after the sale of our property to check that we were happy and if we had any concerns. I would highly recommend Jen and the Jellis Craig Ringwood team to anyone who is looking to sell or buy a property in the area. She is a star.

The best thing about Jen is that she makes herself readily available ALL the time - like even if when I needed some information at 9 o’cloxk at night, I’d leave her a message and the next thing she would have replied. And this was before AND after purchase. Friendly, professional but also down to earth. Thanks Jen!!

Jen was so pleasant to buy our home from. Always communicating in a timely fashion and lovely to deal with. I only wish we engaged Jen to sell our house.

I had an excellent experience working with Jen as my real estate agent during my recent home purchase. Her professionalism and expertise made what could have been a stressful process much smoother. Jen consistently provided clear, detailed feedback throughout the entire process. She was always prompt in responding to my questions and concerns, which gave me confidence during such an important transaction. What really set Jen apart was her network of trusted professionals. She provided excellent recommendations for a conveyancer who handled all the legal aspects efficiently, as well as reliable companies for both pest and building inspections. Having these trusted contacts saved me time and gave me peace of mind knowing I was working with quality service providers.

Jen Harlow was an absolute pleasure to work with. She is warm, approachable, and incredibly knowledgeable. Throughout the buying process, she kept us well-informed and made sure everything was handled efficiently and transparently. What impressed us most was her genuine concern for both parties — she truly looks out for everyone’s best interest and strives for a win-win outcome. Jen’s professionalism, honesty, and dedication made the experience smooth and enjoyable. We couldn't have asked for a better agent!

Jen was extremely responsive to all of my requests. She was very helpful with advice and education about the auction process, as well as preparing my property for market. This has been a great experience!!

Jen was relentlessly positive in assisting us to sell our house. Her warmth, professionalism and excellent communication skills ensured we always felt involved and engaged. Would always recommend her to friends and neighbours due to her extensive knowledge of both the local market and the support vendors need during what can be a stressful process

From our initial inspection some 6 months prior to our purchase Jen has been faultless to deal with throughout the entire journey in acquiring our property. Her knowledge of the area and market is second to none and nothing has been to much trouble for Jen to organize on our behalf, inclusive of numerous inspections, answers to many questions followed through with excellent communication and response times. Of most importance however is the rapport and comfort that we feel has been developed in our relationship with Jen through the purchase process and is continuing through to our date of settlement. To conclude we believe Jen has represented both the interests of the vendor and ours in an extremely professional manner consequently bringing the parties together. We would have no hesitation in recommending Jen to act for us as an agent, equally we would have absolute comfort in working with her in the future should circumstances present in relation to acquiring another residence. Total class Regards Ashley, Peta and Helen Ross

We were the purchasers of a property that Jen was managing. In direct comparison to another agent we had dealt with, Jen was at all times honest, transparent and available anytime for any questions/concerns we may have had. If I was selling, Jen would be my first phone call, as her professionalism and knowledge is of equal importance to a vendor.

Great communication. Very clear from start to finish. Would trust again to sell my property.

Jen was extremely helpful & gave us a number of scenarios to consider for the sale. She even had us draw up additional Section 32's to cover for 2 separate Auction winners for the double block, meaning no awkward moments on Auction day. Good forward thinking from Jen & some late evening work from Jen and ourselves saved the day, as that is how it turned out. Great result Jen!

I met Jen as a potential buyer, she impressed me with her knowledge and attitude ,among dozens of agents contacted me. When we decided to sell , from my instinct, I recommended Jen to my husband and it’s proven to be the absolute right choice, she is so energetic, honest,professional with efficiency and always think from our point of view, the current market is mild, we are very glad to sell in a short period of time.we highly recommend Jen for either buy or sell, it will be an enjoyable journey!