Jen was extremely responsive to all of my requests. She was very helpful with advice and education about the auction process, as well as preparing my property for market. This has been a great experience!!
Jen was relentlessly positive in assisting us to sell our house. Her warmth, professionalism and excellent communication skills ensured we always felt involved and engaged. Would always recommend her to friends and neighbours due to her extensive knowledge of both the local market and the support vendors need during what can be a stressful process
From our initial inspection some 6 months prior to our purchase Jen has been faultless to deal with throughout the entire journey in acquiring our property. Her knowledge of the area and market is second to none and nothing has been to much trouble for Jen to organize on our behalf, inclusive of numerous inspections, answers to many questions followed through with excellent communication and response times. Of most importance however is the rapport and comfort that we feel has been developed in our relationship with Jen through the purchase process and is continuing through to our date of settlement. To conclude we believe Jen has represented both the interests of the vendor and ours in an extremely professional manner consequently bringing the parties together. We would have no hesitation in recommending Jen to act for us as an agent, equally we would have absolute comfort in working with her in the future should circumstances present in relation to acquiring another residence. Total class Regards Ashley, Peta and Helen Ross
We were the purchasers of a property that Jen was managing. In direct comparison to another agent we had dealt with, Jen was at all times honest, transparent and available anytime for any questions/concerns we may have had. If I was selling, Jen would be my first phone call, as her professionalism and knowledge is of equal importance to a vendor.
Great communication. Very clear from start to finish. Would trust again to sell my property.
Jen was extremely helpful & gave us a number of scenarios to consider for the sale. She even had us draw up additional Section 32's to cover for 2 separate Auction winners for the double block, meaning no awkward moments on Auction day. Good forward thinking from Jen & some late evening work from Jen and ourselves saved the day, as that is how it turned out. Great result Jen!
I met Jen as a potential buyer, she impressed me with her knowledge and attitude ,among dozens of agents contacted me. When we decided to sell , from my instinct, I recommended Jen to my husband and it’s proven to be the absolute right choice, she is so energetic, honest,professional with efficiency and always think from our point of view, the current market is mild, we are very glad to sell in a short period of time.we highly recommend Jen for either buy or sell, it will be an enjoyable journey!
Jen sold my house in Ringwood North around 12 years ago, her professionalism, honesty and warm nature was why I selected Jen for that sale and she didn't disappoint. When my Mother decided to sell this year in Croydon South I did not bother having numerous agents through, I knew what I wanted so I contacted Jen, her experience and market knowledge again proved invaluable, she is second to none at understanding current market trends. Jen has a fantastic feel for knowing exactly what marketing strategy will get the best result for vendors, her honesty, communication and kind nature again exceeded my expectations. What makes Jen stand out above all is her willingness to go above and beyond, as I live over two hours away, Jen was more than happy to drop in on Mum and assist her with any questions or concerns, which was really appreciated by both myself and Mum. Thanks again Jen, as stated in my emails to you, you are a "legend".......
As a first home buyer, the process of finding my first home was daunting. Jen made the whole experience seamless and enjoyable. The key details relating to the property I requested prior to the auction were provided in a timely manner and Jen never failed to articulate the information with a strong understanding of the property's history. It was clear she had done her homework and didn't avoid tough questions. I would recommend Jen to anyone, regardless of what type of property you are after!
Jen Harlow provided a very personal touch when selling our mother’s home. She was very knowledgeable and professional, always keeping us up to date with purchaser feedback and worked with us to set a realistic yet achievable value. We highly recommend Jen for all real estate dealings.
We are very pleased with how our experience with Jellis Craig. Jen communicates really well and did a great job of supporting both the vendor and the buyer. She was very professional and just an all round genuine agent. We are very excited about moving into our forever home. Thank you Jen!!
Jen has done an excellent job selling my property with very high efficiency and effectiveness. My property was sold at a price we were very pleased with. Her professionalism and enthusiasm are second to none. I have no hesitation to recommend Jen to my other families and friends.
