The COVID-19 lockdown impacted our ability to market our home as one would under normal pre-COVID circumstances. Inspections were limited to one client per visit and buyers from neighbouring Canberra were not permitted to enter Queanbeyan NSW due to the ACT lockdown and Health directives. Despite the odds, Jen worked tirelessly conducting one on one inspections and virtual inspections for clients who could not make it in person. Jen familiarised herself with all the information she needed to know about our home, in order to field questions from clients in a timely manner. Jen’s friendly and calming nature was reassuring particularly when COVID restrictions disrupted the scheduled to conduct an open house and delayed the auction date, thereby extending the length of the marketing campaign from 4 weeks to 6 weeks. Jen’s knowledge, experience and professional approach, together with her advice, support, and encouragement has not only helped us by achieving a great result but also the new owners of the home that we are so proud to have owned. Thank you Jen, you are the best.

Following a letterbox drop and contact with Jennifer, we were promptly given an estimated value of our property. Until a listing was requested, Jennifer maintained contact keeping us informed of the market. From initiating the listing, Jennifer continued to give much needed guidance in every stage of the process and supportive advice. This was very welcome having purchased a house almost 55 years ago and no experience in the workings of current property sale procedures and markets. Leading up to and during the sale she continued to provide professional and friendly support instilling us with confidence along the path to a very successful completion. A service of the highest standard.

Jen helped us through our purchase with her extensive knowledge of the neighborhood and went above and beyond for us answering all our queries promptly. I would recommend dealing with Jen for sale or purchase within the area as she is lovely and experienced.

Jen was professional and good at communicating with us. She gave us updates along the way and replied quickly to our correspondence. She wasn’t pushy and arranged an extra viewing of the home for us when we asked for one at a time that wasn’t scheduled.

Jen was professional, always on time and kept us up to date with what was happening

Our experience with Jen was a positive one. As a buyer we found Jen approachable, honest and transparent with all interactions. We felt she was more than happy to answer questions or concerns we had throughout the buying process which was a relief given it was our first time buying a house.

Jen was fantastic to deal with when selling our home. She worked with us to understand our needs as well as understand the requirements to get the best outcome from the sale of our house. Jen was patient, approachable and very knowledgeable. Would highly recommend Jen and McGrath.

Jen Ward is a very professional Real Estate Agent. From our first meeting with Jen we felt comfortable and confident that she would work for us as vendors. Jen was extremely good at developing a sales plan that suited our needs. Throughout the sales campaign Jen clearly explained each phase of the selling process to us which put us at ease. Jen was organised, punctual, responsive and the ability to communicate and answer questions made everything run smoothly resulting in a good outcome. We would have no hesitation in recommending Jen. Thank you, Jen.

Jennifer was polite and her knowledge of the area was great. Jennifer keep us up to date with the progress of open houses.

We had a fantastic experience in which Jen obtained the best price for the sale of our investment property. Being interstate it is hard to put your trust in someone but Jen always had our best interests in mind. Jen was an excellent communicator, she kept us up to date on what was happening every step of the way. Jen was always available on the phone and nothing was too much trouble. Jen helped us prepare for sale by organising a gardener, locksmith and tradesman to undertake a repair that needed to be done before we could go to market. Jen is very knowledgeable and with her advice we accepted an offer within one week of our property being on the market. I wouldnt hesistate in doing business with Jen again in the future.

I purchased a home at auction in Queanbeyan in April 2021, and Jen Ward was the seller's agent. At every engagement, Jen was quick to respond and eager to assist. I found Jen to be personable, and at all times professional, authentic and reliable. I would highly recommend her.

We were so lucky to have an agent and a team behind the agent on Sale day The entire time Jennifer helped us understand the procedure shared her knowledge and guided us during the entire time our house was on the market she remained happy to answer even the silliest of questions and happy to contact us with each development of the process from open house to sale Her knowledge of the market place was so extensive and her capabilities just amazing If I was ever to do this again I would request she be our agent