Jess' profile

Jess' reviews

  5  
Jess has 240 reviewsacross 41 different locations, showing 12.
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Jess' qualities as told by our client reviews: stress-free process, reliable, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Exceeded All my Expectations
over 3 years ago
Exceeded All my Expectations

Jess Doolan took on absolutely every aspect of my sale from start to finish. Throughout the process she upheld the highest standards of professionalism and care whilst still being extremely genuine, caring and passionate. Jess consistently kept us up to date with the progress of the campaign, providing us with data and written buyer feedback. Always happy and able to take a phone call, Jess answered any questions that popped up at any time of the day. One of the hardest workers I’ve ever met, I wouldn’t hesitate in recommending Jess to anyone whether they be a buyer or seller.

Buyer review
Excellent guide
over 3 years ago
Excellent guide

Jess is proactive and an excellent mediator. I really appreciate her enthusiasm and patience to answer any queries 24/7. Thank you so much for making our first home buying journey easy and comfortable.

Seller review
professional, friendly
almost 4 years ago
professional, friendly

It was my first time selling a house, so it was scary and uncomfortable, but with the help of jess doolan and jess smith, the process went smoothly and I got a satisfactory result. I appreciate their communication and effort I highly recommend them to anyone looking to sell or buy a home

Seller review
Professional
almost 4 years ago
Professional

Very well communication and professionalism

Seller review
Amazing Sale Result
almost 4 years ago
Amazing Sale Result

JD and the team were amazing in securing us a sale at auction in the current market. Throughout the process they kept us informed all along the way and handled everything for us as we live interstate. Fabulous to deal with and we are very happy with the result that JD and Jess secured for us. We would highly recommend them for any buying or selling in the Gungahlin area!

Seller review
Excellent customer service
almost 4 years ago
Excellent customer service

Jess and the team have great knowledge of the local market and take care of everything efficiently and effectively.

Seller review
Great communications and a really positive experience overall
almost 4 years ago
Great communications and a really positive experience overall

It can be hard to pick a good agent based upon proposals and preliminary conversations. It's really only after you have made a decision and signed up that you find out if it was a good call, or not. We are really happy with Jesse and the team. Transparent, great communications, and great advice and insights as the process unfolded. We ended up selling before auction, thanks to their efforts. I doubt we could have had a better experience. We are very happy with our decision to run with Jesse and the team.

Seller review
Above and Beyond
almost 4 years ago
Above and Beyond

Jess, as well as the rest of the team at Stone, made sure that we felt comfortable every step of the selling process. Anytime we had questions, they were quick to get back to us, or quick to help ease any of our nerves. Selling our home from interstate could have been an obstacle, but Jess kept us updated on every open home, every enquiry, and ensured we were ready for Auction. When it got to Auction, Jess and the team exceeded all our expectations. JD did all the negotiations, and Jess S probably had the hardest job.... Keeping us calm on the phone! We are so grateful for their advice, their insights, their friendly demeanor, the way they explained everything to us so we would understand, and especially the extra calls to calm our fears with market worry! I will reccomend Jess and Stone Real Estate to anyone looking to sell their property. We couldn't have done any of this without them!!!

Seller review
Excellent Agent
about 4 years ago
Excellent Agent

It was an excellent experience dealing with Jess who was always helpful, obliging and always providing feedback on how the market and the promotion was progressing. We had absolute confidence in Jess as she was very knowledgeable about the subject. We were privileged to deal with Jess on the purchase of a house and the sale of our own house. We will never hesitate to engage Jess and her company in the future. Thank you Jess and Stones for all your services. Anthony and Patricia

Buyer review
Great service
about 4 years ago
Great service

Jess was fantastic to deal with. As a first home buyer, she understood how daunting and scary it was to purchase my first property and made the process as easy as possible.

Seller review
Very professional, excellent communication
about 4 years ago
Very professional, excellent communication

Communication was never a problem, Jess kept us informed throughout the marketing, negotiation and sale process of our beautiful first home. Jess guided and helped us achieve the goal. At the same time we feel the new owners have clinched a fantastic deal and now it's over to them to enjoy this charming property.

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