Jess' profile

Jess' reviews

  5  
Jess has 256 reviewsacross 42 different locations, showing 12.
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Jess' qualities as told by our client reviews: stress-free process, reliable, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Results orientated, committed, responsive and a hard working thorough professional.
over 3 years ago
Results orientated, committed, responsive and a hard working thorough professional.

An absolute professional who has great market insights that helped navigate us through the sales process in an everchanging market environment. Jess' understated confidence and client-centric approach puts her up there amongst Real Estate Agents I have dealt with over 30 years. An excellent listener who follows through via seamless execution of strategy to get the best results. With a very balanced view of the market, Jess led the team smoothly and managed expectations as well as tweaked the marketing strategy to drive the best outcomes for the campaign. An absolute pleasure to deal with Jess created connections with prospects and sifted through warm and hot prospects. I am sure Jess' humility and her drive for excellence will set her apart in the Canberra Real Estate market for years to come. Thank you for all your hard work behind the scenes as well Jess.

Buyer review
A pleasure to deal with
over 3 years ago
A pleasure to deal with

Jess has been excellent in our negotiations for our new home. She has answered our questions immediately or has quickly found the information we needed. Her bright and happy personality was just the icing on the cake! Thank you Jess for our quick and painless transaction.

Seller review
Like a Duck on water
over 3 years ago
Like a Duck on water

I say ‘like a duck on water’ because JD is super calm, happy, and enjoyable to be around, but like a little duck who is serene on the surface and whose little legs are paddling like hell underneath to get the job done, JD worked so hard for us without skipping a beat or giving us anything to worry about! She is an expert. She gives such confidence. JD stayed in touch the whole way through the process and was an absolute delight. Jess and Jess and the whole Stone team were fantastic to deal with, easy going and went above and beyond. Can’t recommend them enough. There is no one else we would trust in this business. Thank you!

Seller review
I highly recommend Jess Doolan
over 3 years ago
I highly recommend Jess Doolan

I am extremely happy with the results Jess just achieved for me. I unexpectedly and regretfully made the decision to sell my investment property due to a family tragedy. Stone Gungahlin was already managing the property, and I was experiencing a fantastic level of customer service, so it was a natural choice for me to offer them the listing. Jess made me feel valued and welcomed from the very first call. I never once doubted her skills and her ability to sell my unit, despite adding the challenge of existing tenants being re-leased for 12 months. My complete faith in Jess and her team was justified as she was able to sell my property during this time of interest rate increase and price uncertainty at the price I was after. The sale was also achieved quicker than the average time a unit is on the market in Canberra. I was provided with updates daily and all communication was professional and friendly. I can't stress what an amazing experience I have had with Stone Gungahlin, and wish Jess and the team all the best.

Seller review
Walked us through the entire journey
over 3 years ago
Walked us through the entire journey

Jess was amazing throughout our selling journey (and our buying one as well). She communicated clearly and quickly the whole time and was able to explain things so we understood the strategy behind decisions. She was lovely to deal with and we would be happy to sell (or buy) through Jess and Stone again.

Seller review
Great communicator, great advice, tailored support
over 3 years ago
Great communicator, great advice, tailored support

As first time vendors, we really valued Jess's advice and guidance through the whole process. Jess provided regular updates, drawing on her experience, available data, and networks. A very flexible approach to selling that was tailored to what we were looking for. Jess was able to get a very good outcome for us at a time when the market was much more uncertain than it had been in recent years. Jess is also supported by a great team. Highly recommended.

Seller review
First Class
over 3 years ago
First Class

Jess and team were very professional in navigating a tricky market. Highly recommended.

Seller review
Could not recommend higher!
over 3 years ago
Could not recommend higher!

Professional, organised, and friendly - Jess and the team were a pleasure to work with throughout the selling process. Shoutout to Sam and other supporting staff for excellent communication and follow-up. I am SO glad I chose Stone Gungahlin!

Seller review
Empathy and Trust
over 3 years ago
Empathy and Trust

JD is a natural empath with a talent for sales. Combined with the outstanding team at Stone Real Estate JD achieved a great result for the sale of our home. JD’s empathy and excellent communication skills gave us great confidence during the campaign in an increasingly uncertain market. If you want an agent with expertise in the Gunghalin area and a team that can tailor a campaign to your home and needs then JD and the team at Stone should be first on your list.

Seller review
Great selling experience
over 3 years ago
Great selling experience

Couldn’t have been happier with the result, great communication and knowledge of the area. Thanks so much to Jess and team, highly recommend for anyone looking to sell.

Buyer review
Great communicator , professional and genuine
over 3 years ago
Great communicator , professional and genuine

Jess was super friendly and nice person who are genuinely trying to help me to get what I want it. I am super happy to purchase my first home from her. Thank you Jess be the part of my home purchase journey.

Buyer review
Professional and lovely to deal with
almost 4 years ago
Professional and lovely to deal with

This was the first time we had to really go house hunting and it can be a very daunting experience. We were lucky to stumble upon a property being sold by Stone and specifically JD. From the onset she was very friendly and helpful. She appeared to be generally interested in dealing with us even though we were obvious property "newbies". She took our questions on-board regardless how dumb they may have been and she really was an asset once we'd decided we'd be making an offer. Not once did I ever feel that Stone and especially JD thought that we weren't worth the effort even though we were complete amateurs. Our decision to pursue the property came down to part what we were looking for, but also the presentation of the property and the professional and courteous agents working not only for the seller, but to assist the buyers where they could. I think that the agent plays a big part in helping the buyers and making them feel comfortable making such a large commitment and in this, Stone and especially JD shone. Thank you very much and I personally can't recommend Stone or JD highly enough.

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