Jess' profile

Jess' reviews

  5  
Jess has 256 reviewsacross 42 different locations, showing 12.
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Jess' qualities as told by our client reviews: stress-free process, reliable, friendly, supportive, responsive, local expert, clear communication.
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Buyer review
Great service
over 3 years ago
Great service

Jess has provided great service during the purchase process. Very helpful, everything we asked followed up promptly with great communications.

Buyer review
Awesome Agent
over 3 years ago
Awesome Agent

Jess is very professional and straightforward. She has helped clear my questions and left me very happy.

Seller review
Fantastic experience
over 3 years ago
Fantastic experience

Great knowledge, great communication, very professional. Absolute dedication to her role. Buying and selling can be very frustrating. Jess made this seamless and is a true assest to Stone. Our experience was wonderful and we didn't have anything to worry about the entire step of the way. Thank you Jess.

Seller review
Professional and Attentive
over 3 years ago
Professional and Attentive

Jess helped my wife and I from the beginning of getting our home ready to sell through to the final auction, and continues to help us through the settlement period. She helped us set the right expectations throughout the processes of sale, open homes, and the final auction, and where to focus our energy. She always made sure all the info we needed was at hand and she was never far away when we had our many questions. If I ever had to sell again in the area I wouldn't bother considering anyone else and can't recommend her enough for anyone looking to sell.

Buyer review
Helpful, reliable and professional
over 3 years ago
Helpful, reliable and professional

Jess has been a wonderful support to us through the sales and post-sales process and we'd highly recommend her to anyone looking to buy or sell their place.

Seller review
Friendly and Professional Sales Agent JD
over 3 years ago
Friendly and Professional Sales Agent JD

Working in conjunction with Jess Smith, Jess Doolan is an experienced and valuable sales agent in the Canberra region. Once we had exchanged, JD was there every step of the way to guide us and alleviate any concerns we had which took a lot of the stress off of our minds. JD is very personable and trustworthy and we cannot recommend her highly enough to all potential sellers.

Seller review
Jess is a customer engagement specialist!
over 3 years ago
Jess is a customer engagement specialist!

JD was great to work with. Professional, and no fuss. Jess listened to and understood our circumstances and goals, then went about crafting a plan to achieve the outcome. With Jess you are treated not only to a thorough agent, but to an entire team of very dedicated people who join in and strive for the shared goal. Communication was a strong point with the team. Using clever arrangements to stay connected and communicate easily. Together they kept us updated on all exhibitions, enquiries and provided weekly reports. We always knew what was happening. Choosing an agent is such a roll of the dice and selling your home can be a very anxious time. We are so grateful to have landed in the very capable and dedicated hands of JD and the Stone Real Estate team. Our warmest thanks to the entire Stone team. Well done.

Seller review
Selling made easy
over 3 years ago
Selling made easy

Partnering with Jess and the Stone team has been an easy experience. Stone is different from other agencies . You are not working with 1 person but rather a team. Everyone I have worked with is professional, focused on honest and open communication. There is no fluff to get you through the door. You will hear real insights that are market aligned, based on evidence. There is no over promising which I really appreciate. Selling a home has many considerations. Jess is highly knowledgeable, open to questions and will work with you to get the results you need. The suggested marketing was a perfect fit for my needs and resulted in a pre sales offer on my home that was to be auctioned. A good result in a short timeframe. Costs and commission are competitive and in my opinion, the best value you will see. There is nothing I can fault!!

Buyer review
UNDERSTANDING͏ AND PROFESSIONALISM
over 3 years ago
UNDERSTANDING͏ AND PROFESSIONALISM

Jess was very professional and extremely personable. She provided clear guidance and direction which enabled my wife and I to quickly mavigate around purchasing obstacles. We were conflicted on 2 properties however Jess provided balanced advice, drawing on her experience and understanding of the market. She worked closely with all parties, providing the time and space we needed to make the right choice for us. Her energy and enthusiasm was clear to see, working for the sellers with honesty and integrity. I am sure they feel happy with the price we paid, as do my wife and I. I would certainly use Jess if I were to sell in the future. She was genuinely interested from the outset and her management of the process was impressive.

Buyer review
Great Realtor Great Person
over 3 years ago
Great Realtor Great Person

Brought a property with Jess the the process was smooth and professional. I felt that she really was genuinely a lovely warm person who really cares about people

Buyer review
Excellent customer service experience
over 3 years ago
Excellent customer service experience

Jess Doolan has been an exceptional person. Always ready to help and made the sales transition easy. Willing to help with answering any questions anytime. Great job.

Seller review
Could not fault her
over 3 years ago
Could not fault her

From the moment we met Jess, we knew she was who we wanted to sell our family home, the home we bought 3 of our babies home too, and raised 5 children at. She gave us confidence that she would be able to deliver and she did. Our house was sold in 6 days on the market. During the entire process Jess was, communicative, friendly, happy, honest and hardworking. It felt to us like we were the only clients she had. A beautiful person, inside and out and I couldn't speak more highly of her.

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