Our experience with Jess Dolan has been nothing short of spectacular. She took us under her wing and showed great understanding and patience for an older couple. She has gone far and beyond what would normally be offered. She has demonstrated professional and compassionate attitude at all times.
Jess made the purchase of our new home a pleasurable experience. She was attentive, great at communication and made us feel at ease throughout the whole experience. I highly recommend Jess, Shaye and the team at Stone Real Estate.
Jess Doolan aka JD is the consummate professional who has the WOW factor. She was like a breath of fresh air for us - positive, authentic, a good sense of humour with on point market knowledge and business savvy. JD's emotional intelligence is outstanding - her ability to make every person in the process both seller and buyer feel special is her inherent character strength. JD loves what she does and believes in it and it shows. Her communication style is eloquent and engaging and my husband and I have genuinely enjoyed every inch of the journey with JD. She kept us updated every inch of the way and every interaction we had with Jess was delightful. She is a delightful human being. If you're thinking of buying or selling, pop into the STONE office and have a cup of tea with JD, she'll offer you one. it's the STONE way, you won't be disappointed.
Jess is an outstanding real state agent who went above and beyond to ensure we were comfortable and achieved the best outcome. I was impressed with their attitude and professionalism. I am thankful to you for getting me, my first home. Thank you
Jess has been my queen throughout our short but sweet sale. Her communication put me at ease and the whole process was smooth sailing. Jess and the whole Stone team are a dream to work with.
Jess was very patient, helpfully, friendly and very polite through my whole house hunting and then purchase process. Thank you Jess.
JD and the team (especially Shaye) have been so supportive throughout an emotional process when selling your family home filled with memories. No question is too difficult and no request goes unacknowledged. The prompt, open and honest communication along the journey has made this a seamless experience. Stone Gungahlin are an approachable and professional team that you can be assured of.
We had a wonderful experience with Jess Doolan and the Stone Gungahlin Team. It was the first time that we were selling a property and Jess was professional, knowledgeable and friendly throughout the process. Nothing was ever too difficult for Jess and the team, and they went above and beyond their job requirements for us. Jess and the team are also excellent communicators, and it was always easy to get in touch for a prompt reply. If we ever decide to sell another Canberra property, we will get in touch with Jess without a doubt. Thank you all for a seamless experience which got us a great outcome!
An absolute professional who has great market insights that helped navigate us through the sales process in an everchanging market environment. Jess' understated confidence and client-centric approach puts her up there amongst Real Estate Agents I have dealt with over 30 years. An excellent listener who follows through via seamless execution of strategy to get the best results. With a very balanced view of the market, Jess led the team smoothly and managed expectations as well as tweaked the marketing strategy to drive the best outcomes for the campaign. An absolute pleasure to deal with Jess created connections with prospects and sifted through warm and hot prospects. I am sure Jess' humility and her drive for excellence will set her apart in the Canberra Real Estate market for years to come. Thank you for all your hard work behind the scenes as well Jess.
Jess has been excellent in our negotiations for our new home. She has answered our questions immediately or has quickly found the information we needed. Her bright and happy personality was just the icing on the cake! Thank you Jess for our quick and painless transaction.
I say ‘like a duck on water’ because JD is super calm, happy, and enjoyable to be around, but like a little duck who is serene on the surface and whose little legs are paddling like hell underneath to get the job done, JD worked so hard for us without skipping a beat or giving us anything to worry about! She is an expert. She gives such confidence. JD stayed in touch the whole way through the process and was an absolute delight. Jess and Jess and the whole Stone team were fantastic to deal with, easy going and went above and beyond. Can’t recommend them enough. There is no one else we would trust in this business. Thank you!
I am extremely happy with the results Jess just achieved for me. I unexpectedly and regretfully made the decision to sell my investment property due to a family tragedy. Stone Gungahlin was already managing the property, and I was experiencing a fantastic level of customer service, so it was a natural choice for me to offer them the listing. Jess made me feel valued and welcomed from the very first call. I never once doubted her skills and her ability to sell my unit, despite adding the challenge of existing tenants being re-leased for 12 months. My complete faith in Jess and her team was justified as she was able to sell my property during this time of interest rate increase and price uncertainty at the price I was after. The sale was also achieved quicker than the average time a unit is on the market in Canberra. I was provided with updates daily and all communication was professional and friendly. I can't stress what an amazing experience I have had with Stone Gungahlin, and wish Jess and the team all the best.
