Jess' profile

Jess' reviews

  4.9  
Jess has 816 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
Outstanding service from start to finish
9 days ago
Outstanding service from start to finish

Jess was professional, responsive, and kept me well informed throughout the entire selling process. She worked hard, handled every challenge calmly, and helped achieve a great result. I would happily recommend her.

Seller review
Excellent communicator with deep market understanding
14 days ago
Excellent communicator with deep market understanding

Jess was fantastic throughout the entire home-selling process. She was professional, responsive, and always kept us informed, making what could have been a stressful experience feel straightforward and manageable. What really stood out was her negotiation skills. Jess and her team negotiated confidently on our behalf and achieved an excellent outcome. I would highly recommend Jess to anyone looking for a knowledgeable, dedicated, and skilled real estate agent.

Buyer review
Outstanding service and care for a first-time homebuyer!
15 days ago
Outstanding service and care for a first-time homebuyer!

As a first-time homebuyer, I feel incredibly lucky to have purchased my property through Stone Real Estate. The entire process was handled with the utmost care, transparency, and professionalism. A special thank you to Max, who initially showed me the property and was incredibly helpful in answering all of my questions, and to Riya, whose caring and supportive guidance made a potentially stressful experience completely seamless from beginning to end. The communication from the whole team was outstanding from start to finish. If I am ever in a position to sell a property in the future, I will absolutely use this amazing team. I cannot recommend them highly enough!

Seller review
Jess will get you the best price for your property
18 days ago
Jess will get you the best price for your property

Jess and her team did an amazing job selling my property, resulting in multiple offers within seven days of listing, and an outcome that I was very happy with. Based on her expert understanding of the market, Jess ensured that my property was styled to match buyer expectations perfectly. Jess and her team are consummate professionals and Jess is an exceptional communicator and negotiator. I encourage you to choose Jess to sell your property.

Seller review
A complete game-changer in a tough market, delivering an incredible result against all odds.
22 days ago
A complete game-changer in a tough market, delivering an incredible result against all odds.

Honestly, with the Aussie property market cooling off lately, I was pretty stressed about selling. Between high interest rates and banks squeezing everyone's borrowing power, it felt like the worst possible time to list. But working with Jess completely turned that around. Her market knowledge is next-level. She totally got the bigger picture of what buyers are dealing with right now, but also knew our specific neighbourhood inside and out. Her team knew how to highlight what makes our place special compared to others on the street, and mapped out a pricing and prep strategy that had genuine buyers through the door in days. What I loved most was their communication style. There was zero jargon / sales pitch nonsense it just straight-up, honest advice and constant check-ins that kept me completely in the loop throughout the process. When it came time to negotiate in a tougher market, She is an absolute genius. She handled every lowball attempt and counteroffer with total confidence. It really felt less like dealing with a corporate agent and more like having a seasoned, experienced captain steering the ship. I couldn't be happier with the outcome if you're selling right now, get Jess on your side!

Seller review
Excellent support!
23 days ago
Excellent support!

Jess, Alex and the whole team were very supportive! They were in touch with us and replying to all enquiries and questions all the time. The whole team is always across of what is going on and are so on the ball that our confidence in the process couldn't be higher. They happily assist us in every single step and helped us with things that we didn't expect them to. Their hard work and passion was really appreciated, my wife and I couldn't be more thankful for having chosen this team to help us selling our home.

Seller review
The kind of real estate agent everyone hopes to find
23 days ago
The kind of real estate agent everyone hopes to find

Selling a home during a difficult market can be incredibly stressful, but Jess made the entire process feel manageable from start to finish. She was professional, approachable and genuinely understanding throughout the sale. Her communication was exceptional and she was always upfront, responded quickly to my questions, and kept me informed every step of the way. Jess has excellent market knowledge and gave honest, practical advice that helped me make informed decisions. She took time to explain my options and guide me through what was a challenging market. Her advice proved invaluable in achieving a successful sale. I was also consistently impressed by her team. Every member I dealt with was knowledgeable, responsive and professional. They worked seamlessly together, provided excellent support, and made what could have been an overwhelming process much easier to navigate. I wouldn't hesitate to recommend Jess and her team to anyone looking for an agent who is honest, highly communicative, professional and committed to achieving the best possible outcome for their clients.

Seller review
Excellent communicator with deep market knowledge
24 days ago
Excellent communicator with deep market knowledge

Jess Smith and the team at Stone were exceptional in every way. Their communication was faultless and the whole team was friendly, helpful and professional. They were good at hand holding when things were stressful and maintained a positive and can-do attitude for the entire campaign. I would highly recommend.

Buyer review
First-rate real estate service
24 days ago
First-rate real estate service

Stone Real Estate provided an excellent sales service from start to finish. High-quality communication, attention to detail and real customer care. I'm delighted to have purchased my first home with Stone.

Seller review
Completely professional
27 days ago
Completely professional

Jess has considerable experience in the Gungahlin area. She is confident, knowledgeable and supportive. We are happy to recommend her (and her team) as an agent.

Buyer review
Team Jess didn't miss a beat even though the sale occurred within 10 days!
about 1 month ago
Team Jess didn't miss a beat even though the sale occurred within 10 days!

Team Jess communicated exceedingly well within the very short timeframe wanted by the seller. She and her team were clear on seller expectations, so as a buyer I felt very accurately informed and guided along the way. This led to me making the purchase with confidence, and I could not be more pleased with the outcome. A win-win for all concerned. Thanks Team Jess!

Buyer review
Purchase of a property
about 1 month ago
Purchase of a property

Excellent service, responsive, good communication and negotiation skills.

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