Great work by Jess from Stone and her team Looked after every detail right down to exchanging contracts at 4:58 pm on a Friday WoW
Great work by Jess from Stone and her team Looked after every detail right down to exchanging contracts at 4:58 pm on a Friday WoW

Jess Smith is simply outstanding! Her knowledge of real estate is second to none, and throughout the entire selling process we felt completely supported and confident in every decision we made. Her communication is exceptional - clear, proactive, and reassuring and we were never left wondering what was happening. Jess and her team are professional, friendly, and always punctual. They consistently went above and beyond to make the process as smooth and stress-free as possible. Having now sold two properties with Jess/ Stone Gungahlin, we can confidently say we wouldn't trust anyone else. Choosing Jess was one of the best decisions we made, and we couldn't recommend her more highly.

We couldn't be happier with the service provided by Jess and her team throughout the sale of our home. From the very beginning, they were professional, knowledgeable, and incredibly easy to work with. What impressed us most was their communication. We were kept informed every step of the way, with regular updates, honest advice, and prompt responses to any questions we had. Their expertise resulted in a fantastic outcome, with our home selling within just a matter of weeks. We are grateful for all their hard work and would not hesitate to recommend them to anyone looking to sell a property. Thank you again for delivering such a positive experience!

Jess was friendly, had a deep understanding of the current market and had really clear communication. It made the selling process really straightforward and simple.

Irecently sold our home with Jess from Stone Real Estate, and the entire experience exceeded our expectations from start to finish. Jess was professional, knowledgeable, and incredibly dedicated throughout the whole process. Her communication was outstanding, and I was kept informed every step of the way and always felt confident that my sale was in capable hands. What really stood out was Jess's attention to detail, strategic advice, and genuine commitment to achieving the best possible outcome. She worked tirelessly to market our property, manage buyer interest, and negotiate a fantastic result. Her understanding of the local market was evident, and her calm, confident approach made what could have been a stressful experience feel smooth and straightforward. I couldn't be happier with the outcome and would not hesitate to recommend Jess to anyone looking to buy or sell property. If you're after an agent who is professional, honest, hardworking, and truly invested in her clients' success, Jess is the person to call. Thank you, Jess, for all your hard work and for helping me achieve such a great result!

Working with Jess and her team has been an outstanding experience from start to finish. Jess consistently demonstrated excellent communication, keeping me informed throughout the entire process and always making herself available to answer questions or provide guidance. Her advice was practical, measured, and honest, helping me make informed decisions without ever feeling pressured. What really stood out was her professionalism, consistency, and flexibility. Jess took the time to understand our circumstances, adapted when plans changed, and approached every interaction with patience and genuine care. Her market knowledge was evident, but equally important was her ability to provide balanced advice that was clearly focused on achieving the best outcome for her clients. Jess and her team were organised, responsive, and highly professional, making what can often be a stressful process feel far more manageable. Their attention to detail, reliability, and commitment to client service gave me confidence every step of the way. If you're looking for a real estate agent who is knowledgeable, trustworthy, approachable, and truly committed to her clients, I would highly recommend Jess and her team.

Jess and her team did a great job on the sale of our house. She stepped in to work in partnership with Sam at key points where extra hands were needed on deck to manage the sales process and extra communication with us was required too. As we were selling while not in Canberra it was good to know that our house was in the good hands of Sam and Jess and we really trusted and appreciated their wise advice and expertise marketing insights.

Jess delivered an outstanding experience from the very beginning. Her communication was consistent, clear, and always proactive — using WhatsApp to keep us informed at every stage made the entire process feel organised and stress‑free. Jess demonstrated strong market knowledge, thoughtful guidance, and genuine professionalism throughout the campaign.

Stone in Gungahlin has managed our property from tenancy through to sale and we have found them to be professional, informative and deliver at such a high quality you want as a home owner. We are grateful for the service and excellent advice we received all the way from before listing to the sale. Jess is extremely knowledgeable, able to navigate difficult markets and provide the right advice to us during the sale period. The campaign was managed with such care, we were kept informed every step of the way and felt we were part of the process. Thank you Jess. Plus some shout outs to Shaye, Riley, Alex and Riya. What an amazing team at Stone. They were informative, available and wanted the best for us! We appreciate you all and thank you for filling us with such confidence, information and being so supportive which made the daunting experience of selling a home great. We highly recommend Jess and the team at Stone in Gungahlin!

Jess Smith and her team demonstrated a professionalism right from the beginning to the final selling of my property. Jess provided me with a highlight of the current market conditions and suggested a good selling strategy. She is very efficient, with very good negotiating skills. Throughout the marketing process, her team regularly and efficiently communicated with me and provided me feedback on the status. I highly recommend Jess and her team for any real estate business.

We had an outstanding experience working with Jess Smith and the team at Stone Real Estate. From start to finish, Jess provided exceptional communication, keeping us informed every step of the way and always making herself available to answer any questions we had. Her professionalism, knowledge, and guidance throughout the entire process made what could have been a stressful experience feel smooth and manageable. Jess and her team went above and beyond to ensure everything was handled efficiently and with great care. We truly appreciated their support, honesty, and dedication, and we would highly recommend Jess Smith and Stone Real Estate to anyone looking for a reliable and hardworking real estate team. Thank you again for such a fantastic experience!

Jess has strong market knowledge of the Forde area and provided me with the confidence and support to sell my property. She and the team are a delight to work with - regularly communicating and always available to help. Jess was an excellent 'coach' through the whole selling process and I would recommend her and her team to anyone looking to sell.