We have had contact with Jess and her team for over 18 months as we looked for our new home. Throughout this time her team was friendly, responsive and knowledgeable. We were provided with personal alerts for new properties and realistic advice regarding house prices and market trends. We would absolutely recommend Jess due to her professionalism- communication and ability to build relationships.
Jess was very professional at every step of the way. Very knowledgeable & easy to work with. The feed back was excellent, we always knew what was happening in regards to open homes etc. Wouldn’t hesitate to recommend Jess & her team.
Jess sold us our first property and we were really happy with the service given. She was responsive and helpful, always happy to explain things to us.
After selling our investment property last year with Jess and her Team we had no doubt in returning this time for our second property. As we live Interstate we were unable to meet in person but felt 100% included, supported and informed through the whole process. The communication was second to none and her professional advice and knowledge helped us secure a great sale. Thank you once again!
Jess was great from the very first moment we made contact. She was super professional but also friendly and the type of person who made it easy to work through the buying process, particularly in our unique circumstances of living overseas and looking for a home to buy for our return to Canberra for our growing family. She made time for us around our different time zones, was so flexible and responsive and would always take the time to talk us through any questions or concerns we had. Jess is someone who we could trust to represent our needs and be a balanced person to achieve the best outcome for buyer and seller. She would go above and beyond frequently. I would definitely work with Jess again to buy another property and would recommend her to anyone looking to buy. Working with Jess felt more like working with a friend than a real estate agent. Which made it all the easier to communicate and find a great outcome.
I've now gone to Jess twice to sell a home, after a glowing recommendation from friends, and now I also enthusiastically recommend her. Jess is both pragmatic and empathetic - she will guide you with sensible advice right through the practicalities of selling, while also understanding with great patience and kindness that selling a home can be an emotionally charged experience. She also surrounds herself with a team that shares her values and professionalism. Their communication and market knowledge also can't be faulted. Very highly recommended.
Jess and the team demonstrated excellent levels of commitment and intimate local market knowledge leading to a successful sale in a very unpredictable property market. We really appreciated her transparency in dealing with potential buyers.
Jess, Alex and Shaye were very engaging throughout the selling process. Communication was clear and constant. Jess' experience and knowledge of the market was very valuable with welcomed advice provided as needed.
Jess is a suburb subject matter expert and with her team gave invaluable insight into the property and local facilities / amenities. Professional insights and guidance throughout the process. Respectful, timely, courteous….enthusiastic!
Jess and the team at Stone are amazing. I had been apprehensive about the process but from the outset Jess has been absolutely brilliant. She was in constant contact with me (overseas) - taking time to call me, when it was probably outside of the 9-5 for her just to keep me in the loop on all the things I needed to know. You can tell Jess and the team really know their stuff and break the whole process down so that it’s less daunting. Initially I was tossing up between Stone and another agency…..very glad that I chose Stone.
Jess was a great help for us securing our first home. She is professional and the communication was smooth.
I had the pleasure of working with Jess for my recent home sales, and I can confidently say it was a phenomenal experience from start to finish. From the first meeting to closing day, Jess demonstrated unmatched professionalism, expertise, and dedication. Throughout the entire process, Jess showed a deep understanding of the local market trends and listened attentively to my preferences and needs. Jess's communication skills was outstanding. She promptly answered to all my questions and kept me well-informed at every stage of the transaction. Whether it was via email, phone calls, or text messages, I always felt connected and reassured. One aspect that truly impressed me was Jess's negotiation skills. She went above and beyond to secure the best result possible for me. Additionally, Jess was incredibly organized and detail-oriented. She took care of all the necessary paperwork and made the whole process seamless and stress-free. In conclusion, I can wholeheartedly recommend Jess Smith to anyone looking to buy or sell a property. Her expertise, professionalism, and dedication makes her an outstanding real estate agent. Working with her was an absolute pleasure, and I couldn't be happier with the results. Thank you, Jess.
