Jess' profile

Jess' reviews

  4.9  
Jess has 803 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
A wonderful experience
over 4 years ago
A wonderful experience

Jess and her team go above and beyond to make the process of selling a home the easiest it can be. Jess supported me through an extremely stressful process to make it as simple and stress free as it possibly could be, often times going out of her way to help me. Jess went above and beyond to provide me with any information/direction I needed and I would gladly work with Jess again if the opportunity arose. The attitude to which Jess works is reflectively seen in her coworkers with all members of her team working collaboratively and cohesively.

Buyer review
A++ Real estate agent
over 4 years ago
A++ Real estate agent

Purchasing a home was made easier by Jess' passion, enthusiasm and lovely personality. Jess and her team provided excellent communication and customer service skills. We are very thankful for her knowledge, support and assistance during our house search.

Seller review
Jess and her team are amazing!
over 4 years ago
Jess and her team are amazing!

Jess and her team pulled together a comprehensive plan to sell our property in Moncrieff. Her knowledge of the local housing market, coupled with a drive to deliver was amazing! We landed just where we hoped with the sale and felt completely supported in the decision process. The whole team were so responsive to our questions, and always kept us informed of progress. We absolutely recommend Jess and the team at Stone to anyone that is looking for personal support and great market knowledge to sell.

Seller review
Clear communication, practical advises, achieves results
over 4 years ago
Clear communication, practical advises, achieves results

For seller , Jess advises in relation to when to start the campaign, sale methodology, choice of inspection times, choice of styling, and updates in regards to buyer feedback mattered in achieving the final outcome. I will not hesitate to approach her as a buyer as well. I believe she will not misrepresent or misguide both parties.

Buyer review
Transparent, clear and prompt
over 4 years ago
Transparent, clear and prompt

It was great to deal with Jess. She was very transparent in providing information back and forth to owner and my solicitor. Jess is very approachable and easy person to deal with.

Seller review
Makes selling a dream
over 4 years ago
Makes selling a dream

We love working with Jess so much, we are repeat customers. Jess and her team made selling our family home smooth sailing and were always kind and professional. With Jess and her team you know your property is in safe hands and you’ll get a level of service unique to them.

Seller review
Once again outstanding service
over 4 years ago
Once again outstanding service

As returning clients it was lovely to see JD take the lead this time. Professional, informative and successful outcome. This team just keeps getting better and better!

Buyer review
So professional and supportive
over 4 years ago
So professional and supportive

Purchasing from interstate it was so re-assuring to have Jess just a phone call or email away. This was not the first house I had tried to purchase to enable me to relocate to Canberra and Jess was by far the best agent I dealt with, genuine, honest, professional and knowledgeable.

Seller review
Professionalism
over 4 years ago
Professionalism

Jess is very professional but also very honest and straight, which was important to us. She knows the market well and is a wealth of information. She listened carefully and respected our preferences, timeframe and need to approach the sale slowly at first. Jess introduced us to her colleague Jess Doolan who held our hand as we travelled our sales journey, at our own pace, without any (offputting) strong sales pitch. We always felt supported, involved and up to date. Both Jess's were open to our feedback and indeed responded positively to differences of opinion, feedback and suggestions. By the time we reached a settlement we were comfortable in the sales process and absolutely sure the price agreed was the best price our house could have achieved in the current market.

Buyer review
Great to deal with for first home buyers
over 4 years ago
Great to deal with for first home buyers

Jess and Jess were both absolutely wonderful to deal with. I first enquired about a property on Realestate.com, and they answered quickly with answers to all of my questions (which is surprisingly rare). They then were extremely supportive, but not pushy, when we went to view the property, and finally were very helpful when we decided to put in a pre-auction offer. We are first home buyers so it was all very daunting, but they broke the process down into steps, and then sat with us as we went through the contract documents, even allowing time for me to speak to our solicitor while there. We are very excited to be in our new home, and very grateful to Jess and Jess for helping us make it happen.

Seller review
Thoroughly professional experience
over 4 years ago
Thoroughly professional experience

Jess and her team are exceptional. From appraisal through to sale, the team took care of every detail of the sale of my home with meticulous care. Knowledgeable, practical, enthusiastic and responsive, they kept me informed every step of the way. I had full confidence from the start that we would get the outcome I wanted, and we did. I'd recommend them without hesitation.

Buyer review
Selling a home not just a house
over 4 years ago
Selling a home not just a house

Jess took the time to get to know what was important to us about a home and understood the importance of how a home should feel. Her understanding of the market and the background of the local suburbs provided great support in making a sound decision that was right for us. Would definitely recommend Jess to prospective clients. Thanks

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