Jess' profile

Jess' reviews

  4.9  
Jess has 803 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Buyer review
Jess & her team are fantastic!
almost 6 years ago
Jess & her team are fantastic!

Jess, Sam & JD have been amazing throughout the process & have helped us to purchase our first home. 10/10 for communication & professionalism!

Seller review
Absolutely Fantastic!
almost 6 years ago
Absolutely Fantastic!

Jess and her team were absolutely fantastic. We couldn't have had a better experience. They were in contact the whole time letting us know what was happening and what the next steps were. The team was very professional while still being warm and friendly. It felt like they really cared about us and the property. We would have no hesitation in using Jess and her team again or recommending them to anyone else.

Seller review
Enthusiastic and competent sales team
about 6 years ago
Enthusiastic and competent sales team

Jess and her team are enthusiastic and competent, and have continually kept us informed about all aspects of the process of selling our apartment during the pandemic.

Seller review
Honest, professional and friendly
about 6 years ago
Honest, professional and friendly

This is the second time we worked with Jess and her team. They are very honest, professional and friendly. They went above and beyond to take care of us, even after the deals completed. They have our complete trust. We highly recommend them for all of your real estates needs.

Buyer review
Pleasant and flexible
about 6 years ago
Pleasant and flexible

As this is my first time buying a home, I was really happy with the way Jess and her team worked with me. I appreciated the effort and time they put into making sure everything was going well and was impressed by their professional, but casual and friendly manner. They made the whole process a lot easier and less intimidating than it could have been. Thank you.

Buyer review
5 Stars - excellent to deal with
about 6 years ago
5 Stars - excellent to deal with

Jess was super helpful, friendly and excellent to deal with. As this was my first home that I had purchased I didn't really understand a lot but Jess & her team made it very easy. I was very happy with their quick responses by phone and email. 5 Stars. I was very satisfied. Thank you so much :-)

Buyer review
Amazing experience!
about 6 years ago
Amazing experience!

Jess and her team were amazing! They made the purchasing of our first home a highly enjoyable and special experience. Jess is extremely knowledgeable and professional, and was able to provide great insight into both the area we were looking at and sales process.

Seller review
Jess Smith - McGrath Agent
about 6 years ago
Jess Smith - McGrath Agent

We couldn't speak highly of Jess, she's been amazing throughout the whole process. From the moment we met her we were impressed with her local knowledge of our area and had a lot of great strategies as to how we'd put our property on the market. We also found that Jess was highly adaptable, as the landscape suddenly changed due to the Covid restrictions that were imposed on us week to week, Jess found a way to keep our property on the market and keep interest high and kept pursuing for a solution every week. Jess and her team had great communication with us throughout the whole experience and always kept us informed on their strategies and interest from potential buyers. We couldn't be more happy with Jess and her team and we're highly grateful for all the hard work that her and the team put in to get us over the line.

Seller review
Passionate, hard working and knowledgable
about 6 years ago
Passionate, hard working and knowledgable

After researching agents with great reviews in the Gungahlin area, we discovered Jess and her team. Jess was passionate about selling our property from day 1, and we found her easy to deal with, hard working, and knowledgeable about the area - including some of the nuances related to Bonner, in particular. We felt that Jess' team, while also passionate, lacked a bit of the knowledge and experience that Jess has, and need to grow in developing initiative and skills in dealing with clients - but overall, seemed to provide a good support base for Jess to do her work as the agent. In the end, it was Jess' connection with potential buyers - including one that had not been specifically looking at our property, that got the sale through.

Seller review
Jess and her team at McGrath Real Estate were fantastic; I wouldn't use anyone else.
about 6 years ago
Jess and her team at McGrath Real Estate were fantastic; I wouldn't use anyone else.

Jess Smith and her team, Team Smith, at McGrath Real Estate were fantastic to deal with when selling my parent's home in Casey ACT. Jess' knowledge of the real estate market is exceptional and her team literally organised everything, from styling to general tidy ups before inspections. Jess and her team kept me and my solicitor informed at every stage of the process. All their communication with me was prompt at the to the point. Jess and her team were polite, very professional and were more than happy to assist with any questions or issues that arose. I would definitely use Jess and her team at McGrath if I had to sell another property and would highly recommend them to potential vendors.

Seller review
Diligent, professional and friendly
about 6 years ago
Diligent, professional and friendly

Jess and her team at McGrath were incredible to work with especially during the Covid-19 battles and restrictions. Even despite some restrictions she still managed to keep working hard to achieve a great price and settlement within a very quick time frame. Jess and her team have made the process along the way SO much less stressful. We all know dealing with Real estate is typically not an enjoyable process but honestly I highly recommend Jess for an honest, easy, friendly and super professional agent and I would absolutely deal with her again above all other agencies as my first choice anytime.

Seller review
Appraisal of Team Smith Sale Practice
about 6 years ago
Appraisal of Team Smith Sale Practice

Dear Jess, We would like to thank you and your team for a highly professional performance for the sale of our property. You are an excellent sales person as well as your mates, pleasant to work with. Keep on doing your good work!

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