We found Jess to be both professional and easy to deal with during the sale of our property. Jess always kept us informed as to what was happening. And we would highly recommend jess to anyone wishing to buy or sell their property.
We found Jess to be very professional, helpful and patient, nothing seemed to much of a hassle and was more then happy to assist where ever she could, would definitely recommend to anyone we know who’s wanting to sell their property
Although my expectations of a real estate agent were already quite low, I was disappointed in my experience with Jess and the Harcourts team. In no way did we feel supported throughout the process of purchasing our property. Communication was minimal, and we often felt that our questions/concerns were either ignored or handballed onto other people. Face to face contact at inspections was also lacking. On the final inspection of the property, we were asked to list any questions or concerns to be fixed before settlement. This was not done, and we were provided with no answers. We somewhat naively thought that there would be more guidance and support provided by Jess and the team, whether we were first home buyers or more experienced, it should not have mattered. We were also of the impression that for a real estate agent there should have been more knowledge and professionalism. Jess seemed disorganised, uninterested, and poorly suited to this role. This was not a 'client focussed' experience, we end this journey feeling taken advantage of as we can assume that Jess has profited greatly from the sale of our property with very minimal effort.
Jessica was very helpful and knowledgeable about the area. We purchased land so there wasn't any need for additional visits or information. We received all the info on our initial visit.
Jessica is an excellent communicator and is well versed in the property market in this area.
Jess was a fantastic agent! Very hard working with great correspondence throughout the process. Would highly recommend for anyone selling their property!
All in all Jessica was fabulous. She pushed for her seller and us as buyers. We now have a new home. Thanks Jess.
Jessica is very knowledgeable and easy to deal with. She was always available if I had any questions and would have an answer for me straight away. She made the process of purchasing this property extremely easy. Would absolutely recommend to anyone wanting to purchase or sell a property in the Northern Midlands area.
Jess was very professional, honest, and easy to communicate with. Her knowledge about the property was beyond what was expected and the relationship Jess had with the prior owner was wonderful to see. Jess was also very respectful of our privacy when showing us the house, and left us to explore without 'overselling'. She was also quick to respond to emails and text messages, which made the process much easier and not as overwhelming. Thanks Jess!
Jessica was so professional and friendly. Made selling my home so easy. Highly recommend Jessica.
