Jo was the most refreshingly honest and approachable agent that we dealt with in months of looking. She was friendly and helpful, we spoke candidly about realistic market prices and she gave us as much certainty as you can in a competitive market - no BS. We felt comfortable with asking queries. We were thrilled we won out on the day and Jo has continued to be very diligent in follow up. In comparison to other agents at other Property Management companies, who sometimes tried to throw jargon at us or only prioritise the vendor, not the prospective buyers, we highly recommend Jo.

My partner and I had been looking to purchase our family home for about 4 months and during that time had dealt with numerous agents on upcoming auctions. Johanna was one of the best agents to deal with. We found her to be easy to deal with, she followed us up and called back when we had questions, and honest and accurate in her market valuations which in my opinion is critical in the real estate market these days.

Johanna and her team were superb during the campaign to sell my home. Nothing was too much trouble, no question deemed too silly and their service skills were top notch. Knowledge in the area was spot on and their effective, efficient communication style meant I trusted our conversations and didn't doubt intentions. I would recommend Johanna to anyone that was looking to sell their home in Richmond and surrounding areas, she was a delight to work with and the result they achieved for me, outstanding.

The auction sale of my property did not result in an immediate buyer, but through perseverance both Johanna and Edward managed to conclude a successful sale a couple of days after the auction. It was a pleasure working with them.

Johanna's expertise and knowledge is a real standout. However, what is really evident and what I believe made a significant difference is her follow up, and pro-active approach in everything she does. Furthermore, we always felt assured she would pick up the phone, or return call in a timely manner with responses to our questions. I have no doubt this contributed to an exceptional result for us.

Jo was wonderful to deal with in the recent sale of our home. She communicates very well and is very reassuring with any issues and answered any of our queries promptly. We highly recommend Jo and Edward and the rest of their team as solid Richmond realtor.

As a renter when the owner decided to sell, I was very nervous. Weekly open houses, people viewing our home - not the owner's, arranging care for approved pets, the scheduling of my time and availability...the list went on and I presented the issues to Jo. Jo's and Biggins and Scott's response was their excellent consideration regarding my concerns and their committed professional service to minimise disruption. Very impressed and very appreciative.

Working with Johanna from Biggin Scott was an absolute pleasure. She went above and beyond what I expected and we were extremely pleased with the way things were handled. Working on Sundays and after hours to get the sale done was what she did and we thank her for it . Thanks Jo for everything.

Made life very easy for us as first home buyers, felt comfortable and well informed throughout the whole process. Clear communication skills assisted us.

Just a few simple observations 1. Very friendly and helpful service, 2. Always on time, 3. Very effective

Jo was great to deal with - she made herself available for a extra viewing for my wife at short notice and gave a true/indicative price range she thought the property would sell for. Overall the process was very straight forward which was what I was looking for given it is the first time I have purchased a property at auction. Thanks John

Johanna is a fantastic agent who I would highly recommend..