John is a conscientious, warm and honest individual that made the house-buying experience more than I ever imagined it could be! Communicative and open in good and in stressful times, we couldn’t recommend anyone else for buying or selling! Thank you so much John and the Jas Stephens team!
John sold our home at auction with an incredible result that shocked us all!! He worked very hard to keep (200+ parties) updated during a longer than expected campaign. We had a delay due to external factors, but John reassured and guided us how to best keep momentum. John always kept us in the loop via phone and weekly reports. He is an open, transparent & a warm communicator. John delivered what he said he would. He guided us on how to prep for the sale, assisted us with trade and styling contacts. He operates with integrity and has a lot of experience, particularly in the inner west. Thanks for everything John 😊
John is an amazing communicator who is honest and transparent. Providing regular, detailed reports so you always know how things are progressing, willing to answer questions and generous with his time. He highly knowledgeable and professional. He is an exceptional person who genuinely cares. I highly recommend John to anyone
We met John as first home buyers 5 years ago and felt he had a genuine interest in helping people. Over the last 5 years he has been very generous with his time, providing advice on various properties we were interested in for our next home. His approach has resonated and stuck with us over the years, so selecting him to sell our home when the time was right, was an obvious and easy choice for us to make. As first home sellers John helped us understand exactly what goes into selling a property. We took comfort in his strategic and analytical approach based on facts, numbers and his detailed understanding of the inner west property market. In helping us market and sell our home he was open, honest and transparent and worked hard for us in a busy time of year, often finishing follow up calls with buyers and giving us comprehensive verbal and written updates, sometime outside of normal working hours, which we appreciated. He always did what he would say, keeping us well informed each step of the way so we had a very clear understanding of the level of interest in our home and the different stages of the sales and marketing process. He also helped us prepare our home for sale, introducing us to reliable tradespeople, which saved us alot of time and effort. Like all productive working relationships, we did have a one or two minor disagreements along the way. John handled these with professionalism and respect and with a measured and composed temperament, which helped solidify our working relationship and trust in him. We highly recommend John and would not hesitate working with him and Jas Stephens again.
I highly recommend this wonderful agent, who just sold our home for us after previously selling us another in our chosen suburb! We knew back then we'd found the best agent around. John is hard-working yet extremely generous with his time, helping make sure the processes are clear. He provides regular, detailed reports so you always know how your sales campaign is progressing. His communication skills are second to none - he is kind, funny, generous of spirit, likes a chat and is genuinely interested in both his clients and the many others who cross his busy path. He really helped us to identify and manage our expectations; and then got us a fantastic result. Professional, communicative, hard-working and trustworthy - there simply is no better in our minds.
Thank goodness John was the agent we selected. He was friendly, honest and knowledgeable and professional. From the very beginning he kept us informed and we trusted his opinion and advice. He guided us through the process and we are very happy with the results. I would recommend him to anyone.
Its been a pleasure having John do all the hard yakka. He is very knowledgeable and a great communicator. Very prompt and thorough in getting feedback on all inspection days. Many thanks John on the great outcome and your professionalism.
John was the selling agent for a property I recently purchased at auction. He was very diligent in following up after my first inspection with phone calls and arranging further inspections. He was generous with his time and advice to me as a first home buyer (and presumably also with many other interested buyers at the same time), so I would certainly seek to use his services if I need to sell the property in future.
John explained everything in detail and kept us informed every step of the way. He advised on everything from timing to presentation of the home. John provided feedback after every home open so we were able to make sure the house was appealing to all buyers. He had an appreciation for our circumstances and worked around the needs of the family so we could get a good sale with minimum disruption to routine.
Our experience with John was exceptional. His knowledge of the area, attendance and availability was comforting in a what was a stressful time for us not having the knowledge of what to expect in a sale of our house.
We sold our property in Yarraville with John recently, however that was just the most recent involvement with him. John has kept in contact since buying the property seven years ago, occassionally calling up to check in and for a chat. Over this time he's built up a lot of trust, so naturally we wanted to sell with him. The excellent experience with John continued throughout the sales process. He was extremely knowledgeable and guided us through the sales process which was a first for us. His integrity and honesty really stood out and complemented his proactive approach to selling the property. He was dependable throughout and handled negotiations with purchases very well, achieving a brilliant result during a difficult period with covid restrictions. Credit to John, he's a fantastic agent. I would absolutely sell my next property with him and highly recommend him.
Of course it starts with a fabulous sale price, which is the joint result of both the property and the selected real estate agent. John is an absolutely fabulous agent who loves his job, and I think genuinely loves helping people, both vendors and purchasers alike. His knowledge of the property market is extensive and his ability to convey a message with simplicity and clarity is phenomenal. No hype, no smoke and mirrors, just straight down the line, genuine honesty. I cannot rate John highly enough and would have absolutely no hesitation in recommending him to other vendors seeking to get the absolute best price for their property.
