Selling our property was an important milestone, and we were fortunate to have an agent who was not only helpful but incredibly diligent in getting us to our desired outcome. John's commitment, local knowledge, and strategic approach made a real difference. We felt confident at every step thanks to his clear communication and genuine care for the result. I can’t recommend John highly enough, he went above and beyond to ensure we achieved a great sale.

John has been absolutely fantastic throughout the entire process of buying our home. He’s been incredibly responsive and communicative with both me and my partner, always keeping us in the loop and making everything feel easy. He went out of his way to show us the house whenever we needed, and his advice on the area was spot-on and really helpful. We’re so grateful for his support—couldn’t have asked for a better agent!

We were thrilled to be able to secure this property. John has been a pleasure to work with.

John was excellent to deal with from start to finish; he was very transparent and kept us updated the whole way through. He also offered a lot of knowledge and advice during the purchase of our next home. Thanks, John we look forward to doing business in the future.

We were fortunate to both buy and sell a home with John and Impact Realty, and we are so grateful to him for making the experiences easy and painless. Knowledgeable, kind, and efficient at every part of the process, we couldn’t have asked for more seamless transactions. Thanks John!

It was such a wonderful experience selling and buying a new home with John and his team. His support and timeless effort was something we continue to speak to our friends about when the topic of real estate comes up! It was an absolute pleasure to work with John.

I recently worked with John when I purchased a property. John was lovely to work with, he is friendly, responsive and clearly communicated with me throughout the process.

John Merchan and his colleagues have delivered a very professional service to me in the process of sale of my property. John’s advice regarding current valuation, marketing and costs have been spot on. That my property has sold “off market” is a bonus for me and testament to John’s knowledge of the area and his down-to-earth interaction with all concerned. I’ve no hesitation in giving my highest recommendation.

John was the ultimate professional and very knowledgeable about the local market. I appreciated the honest appraisal and ongoing support during the campaign, by John and his team.

Our dealings with Impact Realty Group has been first class. We outlined what we were looking for in a home, and they repeatedly came through with the goods. My wife and I agree that John Merchan was upfront, a no nonsense sort of guy and transparent throughout. We could not be more pleased with the service, nor our new home in Mount Eliza

We actually dealt with John Merchan for our inspections. He was certainly available and friendly. Always responded to us in a timely manner, in fact we inspected our currently purchased home 4 times and each time he responded to our responses for independent inspection. The Impact R.E.Group overall have been a delight to deal with and we look forward to our final handover and enjoyment of our new home .

Dealt with John in person… all very easy. And with Ronnie over phone. Process was very painless !