Joy was fantastic, turned up on time, gave me good advice and organised things well for a realistic sale price. Thanks Joy and team.

Joy Hsieh from Tracy Yap Epping is a real estate superstar. From the first meeting, we already knew we wanted her to sell the property. Her professionalism, preparedness, market knowledge, expertise, communication and skill is unparalleled. She pushed for a great result and then kept pushing higher. We felt comfortable and well informed throughout the entire process. Weekly summary of property, etc. Earned every penny. Highly recommend Joy and Tracy Yap Epping. Wouldn't risk using anyone else.

Joy Hsieh is an extremely personable, professional and proactive selling agent. She provided exceptional service and expertise throughout our home-selling process. She demonstrated profound market knowledge, provided personalised guidance on how to best present our home, and impressed us with her timely and on-going communication. Joy’s genuine care and dedication to get the best outcome possible is evident in the result. We wholeheartedly recommend Joy to anyone seeking an agent who consistently goes above and beyond to achieve their goals.

Joy made it her mission to work for the buyer and have our property sold ASAP. There was no Joy during the whole campaign period as we were harassed and pressured to sell at a lower price. This tactic was erroneous and the proposed price, was substantially lower than the market value. This is in comparison to the price that was proposed by her initially by 15-20% sighting that the market was slow/down and that we had to be realistic. She was passive aggressive through the whole communication process. We would not recommend her to anyone that is looking for an agent to work in their best interest, rather look for Joy when all else fails. We were also given a false statement/review to submit. Is this good ethical practice?

I recently worked with Joy to purchase a property, and the whole process went very smoothly. I was really impressed with her service. Joy was very diligent and responsible throughout the entire process, paying attention to every detail. She was always patient in answering my questions, no matter how small, and provided thorough explanations. Her deep understanding of the market gave me valuable advice, which helped me make informed decisions. Her professionalism and attentive service made me feel completely at ease. If you're looking for a reliable real estate agent, I highly recommend Joy!

Joy was pleasant to deal with and made the purchase transaction very smooth. Joy knows the market very well and is keeping me up to date with how the market is progressing. Very easy to deal with and professional.

I would like to express my heartfelt thanks to Joy for her professional advice and patient assistance throughout the process of purchasing this property. From viewing the house to finalizing the purchase, I was deeply impressed by Joy's dedication and meticulous service. Before making the purchase, I visited the property multiple times, and Joy was always patient in answering my questions. During the transaction, she provided great support, making the entire process much smoother. After the deal was completed, Joy even took the initiative to assist me with the property inspection, which truly touched me. The entire home-buying journey was a very pleasant experience. Thank you, Joy, for your unwavering support and companionship throughout!

Joy demonstrated very good knowledge of the local market and in particular our apartment complex. She gave great guidance on how our apartment should be presented for sale and was able to mobilise a team quickly to make it all happen. Joy delivered on time and we were absolutely delighted with the outcome.

I realy happy Joe could help me with the property. She showed me that professional and great communications with clients. Make all the process easier. Great job

Outstanding service! I highly recommend it. Joy has an excellent reputation, and beyond that, she is a kind and dedicated agent. She patiently addresses any questions and manages tasks with a calm and composed approach.

Joy has been super helpful and professional from the very beginning. She was able to get us answers to all our queries very quickly. She was always available for a quick call. At the same time she has a great team backing her up. It was a pleasure and a “joy” working with her

Joy guided us through every step of the process and provided invaluable support, making this purchase possible.