Karen Renouf

I was recommended Karen Renouf by family when I was looking to sell my apartment, and I’m extremely happy that I took their recommendation. From the very beginning right through to settlement, Karen, Katie and the whole Team Renouf team were absolutely fantastic. Selling a property can be stressful, but Karen made the whole process feel so much easier. She was professional, knowledgeable, approachable and genuinely committed to getting the best possible result for me. She kept me informed throughout the entire process, was always available when I had questions and explained everything clearly, which made me feel confident that I was in good hands. Karen and Katie were both so lovely to deal with, and I really appreciated how much effort they put into the sale. They were always on top of everything, kept me updated, followed up with potential buyers and handled the negotiations really well. I always felt that they genuinely had my best interests in mind and were working hard to get the right outcome for me. One of the things I really liked about dealing with Karen, Katie and Team Renouf was that it never felt like I was dealing with a typical real estate agency. They were so much more personal, friendly and easy to deal with. I felt like I was dealing with real people who actually cared about me and the outcome of my sale, rather than just another property transaction. I couldn’t be happier with the result and would have absolutely no hesitation recommending Karen, Katie and Team Renouf to anyone looking to sell their property. Being recommended Karen by my family was one of the best recommendations I could have received, and I would happily recommend her and the team to my own friends and family. Thank you so much, Karen, Katie and Daniel Renouf, for all your hard work, communication and support from start to finish. You were all fantastic, and I’m so glad I chose Team Renouf to sell my apartment!

Highly knowledgeable by answering every question we asked

We would chose Karen and her team every time! They were so great at communicating, had a wealth of knowledge about the market, were honest, realistic and not pushy. They went above and beyond for us in every way!

Karen is an outstanding agent who genuinely cared about the whole selling experience. I could not have asked for a better real estate agent to sell my family home. From the very beginning, Karen and her team Daniel, Katie demonstrated strong market knowledge, professionalism and confidence, while remaining friendly, down-to-earth and genuinely personable. What really stood out was how experienced, responsive and attentive they were. They didn’t simply wait for us to speak—they paid close attention to our unspoken needs, concerns, fears and preferences. They understood that selling a family home is much more than a financial transaction; it can be an incredibly emotional and stressful experience. They handled that side of the process with genuine empathy and care. Their communication style was exceptional. They explained everything in plain, easy-to-understand language, including procedures, contracts, market conditions and what to expect at each stage. They were very helpful, provided heaps of useful information, both verbally and in writing, and always followed conversations with clear written summaries and updates via email or text. Nothing was left unclear or delayed. They negotiated confidently and professionally while still being approachable and personable. They also knew when a little sense of humour was needed, which made what could have been a very stressful process feel much more manageable. Most importantly, they did what they said they were going to do. They followed through, kept us informed, managed timelines carefully and were honest and upfront about market values, expectations and potential setbacks. There were no surprises, and we always felt that our best interests were being looked after. We felt genuinely supported from start to finish and would have absolutely no hesitation in recommending them to anyone looking to sell their home. Their professionalism, communication, experience, market knowledge and genuine care set them apart.

Karen and Daniel made purchasing my new home such a wonderful experience. Their communication, friendliness and understanding throughout the whole process were exceptional. They made everything feel so smooth and stress-free, and went above and beyond what I expected. I couldn’t have asked for a better experience and would highly recommend Karen and Daniel to anyone looking to buy or sell a home.

Karens years of experience made the whole process pain free in this difficult market.