Daniel was available to speak to us throughout the process from day one even though we were often in different time zones. He negotiated a realistic price which was achieved in a very reasonable time frame, and clearly explained where things stood every step of the way. His communication skills are excellent and his responses to all of our queries were measured and honest. There was no huge sales pitch which was a relief and we felt very comfortable with his honest approach. He knows his trade and we would highly recommend him. We were not expecting such a positive experience given that selling a home can be a fairly stressful time. Thanks for all your hard work Daniel. We really appreciate it.

Karen is an honest, experienced, efficient and knowledgeable agent. Our block of 4 flats not strata titled created some difficulties especially with 2 flats containing elderly long term tenants - one couple having lived there for over 50 years. Karen treated them with respect and courtesy and kept them informed as well. As she presented us with several contracts she explained the pros and cons of each one as well as listening and taking into account our views on the sale. Her young employee, Katie who did a lot of the hard work especially at open houses displayed the same work ethics and negotiation skills. The agency did not charge any upfront costs.

We cannot thank Karen, Daniel and Katie enough for the compassion, professionalism, and support shown throughout the sale of our family home. During such an emotional time, they made the entire process feel seamless and handled everything with genuine care and understanding. Their communication was exceptional, nothing was ever too much trouble, and we always felt supported and respected. They went above and beyond to make a difficult time easier for our family. We are incredibly grateful and would highly recommend them to anyone looking for a real estate agent who truly cares about their clients.

Karen took time to fully explain the proposed marketing campaign for the property providing comparable property data as a benchmark reference. Aside from direct contacts and referals, LJ Hooker's internal databases were used to connect with "buy ready" prospective purchasers. Karen has years of experience within the real estate industry and a genuine passion to work in your best interest to secure a sale. The sale process was quick, easy and provided a great result to enable the new owner and ourselves to move into the next chapter of our respective lives. I can highly recommend Karen and her extended team.

Karen had a very good knowledge of the market in my area. She was able to provide a fair assessment of the state of my property and what it is worth. What options I would need to do to improve the property if needed. She had an available list of prospective buyers who could be interested. Provided a strategy plan for possible different outcomes. All in all she was very easily to work with and provided clear upfront costs that would be involved.

Karen and Daniel were an amazing team to deal with. Daniel was excellent at keeping us informed during the whole process. They genuinely went above and beyond to secure our home for which I am so thankful.

Nothing was to much trouble, communication with Daniel was exceptional, very knowledgeable on the market, and inspection were spot on, highly recommended

Our recent experience with Karen and Daniel Renouf and Ian Shortell was first class from start to finish. This is a down to earth, friendly, knowledgeable and very professional team. They were terrific communicators and kept us up to date at all times. Karen and Ian are very experienced agents and certainly were very particular in the marketing and sale of our house to ensure we got the best price and a smooth sale experience. We also appreciated the great advice and assistance Ian gave us to help us select our next future choice of home which made this a less stressful decision. We would highly recommend them as first tier agents in this area.

From our very first meeting, we felt genuinely listened to and appreciated how consistently we were kept informed throughout every stage of the process. Their guidance was knowledgeable, honest, and gave us confidence every step of the way. Karen, Daniel and Katie are a great team whose individual skills worked seamlessly together to deliver an outstanding experience.

Being new to purchasing our first home, we found Daniel to be very patient and honest which made us feel we could trust him as the whole process is quite daunting. He had excellent communication and always kept us updated with every step of the process.

From our first interaction, Daniel observed it was a family home filled with 30 years of love and memories.Communication was daily, professional and informative. Daniel went above and beyond to make the process very seamless. He has now found the perfect family to continue making more memories in their new home. Thank you Team Renouf ! Daniel and Katie are The Best !! Highly recommend

This is the 2nd home Karen and her team have sold for us, so i feel when you get an agent back it tells you everything about how your experience was the first time around. Thank you so much for helping us sell this home Karen, Daniel and Katie. We loved dealing with you guys. You made the sale process easy and although we didn't get the price we wanted it was definitely not a reflection on you guys and the work you put into selling the home.