Karen's profile

Karen's reviews

  4.9  
Karen has 247 reviewsacross 20 different locations, showing 12.
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Karen's qualities as told by our client reviews: dedicated, responsive, honest, reliable, supportive, local expert, clear communication.
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Seller review
We were so blessed to have you selling the house for us.
about 6 years ago
We were so blessed to have you selling the house for us.

We were so blessed to have you selling the house for us. We appreciated being so much a part of the process with the weekly meetings, advice and discussions. Thanks for your patient availability on the phone to advise on plumbing, cleaners and even the front door paint colour! We’ve also been so thankful for putting us in touch with Simply Sorted (and Marcio), who we are still benefitting from. You went above and beyond and found us the perfect buyers for the home. We thank God for you. The Cox Family

Seller review
Their Professionalism is Second to None
about 6 years ago
Their Professionalism is Second to None

Karen, Stephen and the team are what you look for when you are searching someone to sell your most prized possession. They help you feel completely at ease with the process. Their negotiation skills are paramount and what you need when it comes to the crunch. In these uncertain times they are a team you can certainly rely on and feel at ease with. Their professionalism is second to none. Thank you Team BT.

Seller review
Fantastic Agents
about 6 years ago
Fantastic Agents

We have been extremely happy that we selected Karen, Stephen and the team to handle the sale of our house. From Day 1 you were there for us, giving us wonderful advice, taking the load off our shoulders, running a marvellous campaign and finally at the auction getting a result that was far above our expectations. We recommend to anyone who is considering selling, talk to Karen and Stephen and listen to all they have to say. Following their advice certainly worked for us!

Seller review
I highly commend the team for their professionalism
about 6 years ago
I highly commend the team for their professionalism

Karen, Stephen and the team were fantastic during the sale period. They co-ordinated everything beautifully and ensured the sale was as smooth as possible even during these difficult times. I highly commend the team for their dedication and professionalism. Thanks, Simon

Seller review
We highly recommend them
about 6 years ago
We highly recommend them

We enjoyed every moment of working with Karen, Stephen, and the team. Their professionalism allowed us to understand each part of the process and it reduced stress considerably. The result that they achieved for us was wonderful and we highly recommend them.

Seller review
Disappointing
about 6 years ago
Disappointing

Karen and Stephen (aka Team BT) were unprofessional in our view. They presented well, and promised to work hard to secure a premium price for our renovated Killarney home. We mistook their eagerness for our sale as ambition. They did not in our view follow the agreed sales strategy, and then failed to follow our verbal instructions throughout the sales process. To us they seemed to be seeking a fast sale. Their sales strategy made us feel powerless in the sale of our own home. We have since heard of other reports of similar experiences in other home sales. We cannot warn others enough. Our advice to anyone using McGrath: put everything in writing, every phone call, every request, even the most simple request to lift the price guide following an offer. If you are concerned about your selling agent or the sales process you can contact the NSW department of Fair Trading and seek assistance.

Buyer review
Thank you!
over 7 years ago
Thank you!

We can't thank Karen enough for helping us in purchasing our property. In what for many can be a daunting experience (in many ways it still was!), Karen made us feel that she was always available to help with any of our questions or concerns (no matter how small) and was black & white in her detail, whilst providing a calm demeanour when we were probably the complete opposite. Karen goes above and beyond, and that's all you can I ask for when purchasing property. Would recommend Karen in a heartbeat. Thanks again Karen :)

Seller review
Great Agents
over 7 years ago
Great Agents

We interviewed local agents and decided on Karen and Stephen as their initial recommendations aligned closest to our expectations. We weren't disappointed with their professionalism and the final result. We are very glad we listened to their advice during the campaign. We have no hesitation in recommending Karen and Stephen to anyone who wants to get the maximum selling price for their home while helping with the challenges and providing support in achieving that.

Seller review
Karen and Stephen sold our house
over 7 years ago
Karen and Stephen sold our house

We chose Karen and Steve to sell our house as they presented well, were knowledgeable and professional. And this is how they were the whole campaign. Communicated well and regularly, kept us up to date with what was happening and advising along the way.

Seller review
Thank you Karen & Stephen
over 7 years ago
Thank you Karen & Stephen

From initial contact to the sale of our apartment, Karen and Stephen have always kept us informed each step along the way. We consistently received feedback on all our open homes and always knew where we stood. They met with us once a week and even worked out of hours. They actioned all requests immediately and were an absolute pleasure to work with. Thanks again Karen and Stephen for all your hard work and effort in selling our place!

Seller review
Totally professional
over 7 years ago
Totally professional

Both Karen and Stephen were a pleasure to deal with. Professional, knowledgeable and proactive, they made the whole sales process relatively stress free. Good advice and a speedy sale prior to auction at a realistic market price, we would certainly use them in the future.

Seller review
A class act !
over 7 years ago
A class act !

A HUGE thank you to Karen and Stephen for helping my family sell our home. Their in depth market and area knowledge, sensitivity and utter professionalism made the process seamless and stress-free. I couldn't recommend them highly enough to anyone looking to sell !! Thank you both !

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