I can say truthfully I’ve been so pleased with the way Kate and Shellabears have run their business. Kate has gone over and above anything she was supposed or expected to do to sell two of my properties. It’s not just about selling homes, it’s about the commitment to selling the homes, and kindness. For example I’ve been very sick during the selling campaign. I’ve been visited in hospital and kept up to date. I can only recommend Kate to anyone who is wishing to make a sale, to have it done in a proper manner. She has kept all relevant parties informed throughout the process and her after sales service has been brilliant. I’ve never known a Real Estate Agent or Agency to work as hard.

Kate was the selling agent of a property we were interested in. From her first return phone call through to us flying down to meet her to view the property, and ultimately Settlement, Kate was there for us. She’s passionate, efficient, knowledgeable and helpful going out of her way to assist, never leaving a call, msg or email unanswered. Given the bulk of our communications were from afar, everything progressed seamlessly. Kate went above and beyond - just fantastic. Thank you Kate.

Kate has been our agent for many years now and we have had a seamless experience every time we have bought and sold through her. Her market knowledge, personable manner and complete professionalism has meant we could trust her to get the job done with optimal results every time. We wouldn’t contemplate using anyone else to buy our next home.

Having met many agents during our 3 year search for our forever home, we found Kate to be the most personable, honest and professional agent to deal with. Would highly recommend her to anyone buying or selling.

The thought of selling our family home of 54 years was daunting to say the least. Even with the whole family pitching in to make mum's downsizing as smooth as possible, the task of packing up and moving on consumed us all. Not only did Kate take care of the selling side of things, she went above and beyond to personally guide us through every step of the process and managed the timing to a tee. Kate's empathy, experience and no nonsense professionalism put us all at ease from the beginning and we could not have asked for a better outcome. Her commitment, presence and exceptional communications were truly outstanding. Thank you Kate!

Kate made the process of buying run smoothly for us. She was available to contact and always quick to respond to queries. Very knowledgeable and gave good advice.

Kate helped my family sell our home of 54 years, as you can imagine it was a huge wrench for us all and Kate was wonderful throughout. Right from the start Kate gave practical and considered advice; she did not try and talk us into doing things we did not need to do; she gave input on how best to present our home for sale and what to expect; she answered our myriad questions patiently and always with a gorgeous smile and she kept us informed throughout. We were very happy with the end result and I know we would all be happy to enlist Kate's help again.

If you are thinking of selling your property, you would be hard pressed to find an agent like Kate. She is professional, yet friendly; promptly updates on buyer interest after each home open; quick to respond to communication; goes out of her way to assist and skilfully manages the whole selling process. She is competent and hard working. Both my husband and I were away from Perth during part of the selling period, but Kate took charge and gave us peace of mind, attending to all the matters that arose during that time until settlement of the property. It has been a delight to work with her and we have no hesitation to use her again should we have another property to sell.

Kate is extremely capable agent. All the queries were answered in a timely and positive manner. She has been an absolute pleasure to work with and we wish her all the best.

We had an incredibly Positive experience with Kate Serling our house. Kate’s local in-depth knowledge of the market as well as her style allowed us to achieve a prompt sale in a really challenging market. Kate’s transparency for both vendor and seller ensures a smooth and effective outcome for all parties.

We first approached Kate for an appraisal on our parents property a couple of years ago when we required a valuation for a Family Trust. We contacted Kate again when our mother passed away in August 2018 and let her know we would be listing with her but would not be ready to go on the market until after Xmas. She was very respectful to all of us dealing with loss of our mother and just wanted to help us however she could. She arranged repairs to the reticulation and regular mowing of the lawns and made herself available if we had trades that required access to the property. We feel that Kate went way beyond what was required of her and she made the whole process of selling the property so much easier. She is just a very lovely genuine person.

Kate was absolutley fantastic to deal with in the selling of the property. At our first meeting to final settlement, Kate's knowledge of the market, the surrounding suburbs, ideas for getting the property ready, time and date to list, advertising materials and list price were absolutely accurate and well communicated. As a real estate agent I feel one of Kate's best assets is her ability to listen to the seller, gather the data and then provide accurate information, so the seller makes an informed decision when selling a their home or property. A great result was achieved in a timely manner. Thanks Kate.