Kate was fantastic to work with. As a buyer, I feel she did an amazing job of assisting both parties in the sales process. It felt less like a sales transaction and more like she was helping the buyer and seller to work out something that worked best for both sides. I would have no hesitation in recommending Kate to others.
Kate was the agent working on behalf of the seller for a property that we recently purchased. We found Kate to be extremely helpful and patient to provide guidance through the offer and acceptance process, and through to settlement. In addition, Kate was proactive and quick to communicate updates to us throughout what ended up being a complicated settlement process with our vendor, and worked hard to find a resolution as quickly as possible, and to minimise the impact of changes (noting also that the complications with settlement were not due to any fault of the agent!)
I recently purchased a property in Mount Claremont from Kate. She was very responsive and helpful throughout the process. I would purchase another property from Kate without hesitation.
Kate attended the initial site meeting with her Principal, and together they mapped out a scenario , along with accompanying time lines, in order for us to achieve the maximum price for this property. Their expert advice , which we followed, enabled us to achieve a price beyond our initial expectations. Kate at all times was obliging towards us, and kept us aware of the negotiations with the two bidding parties. She has an incredibly pleasant manner, and we are sure that all the potential buyers felt very comfortable in dealing with her. I could not hold her in higher regard , and would highly recommend her to both friends and family, and of course , in the event of future property transactions, would obviously use her services again.
I can say truthfully I’ve been so pleased with the way Kate and Shellabears have run their business. Kate has gone over and above anything she was supposed or expected to do to sell two of my properties. It’s not just about selling homes, it’s about the commitment to selling the homes, and kindness. For example I’ve been very sick during the selling campaign. I’ve been visited in hospital and kept up to date. I can only recommend Kate to anyone who is wishing to make a sale, to have it done in a proper manner. She has kept all relevant parties informed throughout the process and her after sales service has been brilliant. I’ve never known a Real Estate Agent or Agency to work as hard.
Kate was the selling agent of a property we were interested in. From her first return phone call through to us flying down to meet her to view the property, and ultimately Settlement, Kate was there for us. She’s passionate, efficient, knowledgeable and helpful going out of her way to assist, never leaving a call, msg or email unanswered. Given the bulk of our communications were from afar, everything progressed seamlessly. Kate went above and beyond - just fantastic. Thank you Kate.
Kate has been our agent for many years now and we have had a seamless experience every time we have bought and sold through her. Her market knowledge, personable manner and complete professionalism has meant we could trust her to get the job done with optimal results every time. We wouldn’t contemplate using anyone else to buy our next home.
Having met many agents during our 3 year search for our forever home, we found Kate to be the most personable, honest and professional agent to deal with. Would highly recommend her to anyone buying or selling.
The thought of selling our family home of 54 years was daunting to say the least. Even with the whole family pitching in to make mum's downsizing as smooth as possible, the task of packing up and moving on consumed us all. Not only did Kate take care of the selling side of things, she went above and beyond to personally guide us through every step of the process and managed the timing to a tee. Kate's empathy, experience and no nonsense professionalism put us all at ease from the beginning and we could not have asked for a better outcome. Her commitment, presence and exceptional communications were truly outstanding. Thank you Kate!
Kate made the process of buying run smoothly for us. She was available to contact and always quick to respond to queries. Very knowledgeable and gave good advice.
Kate helped my family sell our home of 54 years, as you can imagine it was a huge wrench for us all and Kate was wonderful throughout. Right from the start Kate gave practical and considered advice; she did not try and talk us into doing things we did not need to do; she gave input on how best to present our home for sale and what to expect; she answered our myriad questions patiently and always with a gorgeous smile and she kept us informed throughout. We were very happy with the end result and I know we would all be happy to enlist Kate's help again.
If you are thinking of selling your property, you would be hard pressed to find an agent like Kate. She is professional, yet friendly; promptly updates on buyer interest after each home open; quick to respond to communication; goes out of her way to assist and skilfully manages the whole selling process. She is competent and hard working. Both my husband and I were away from Perth during part of the selling period, but Kate took charge and gave us peace of mind, attending to all the matters that arose during that time until settlement of the property. It has been a delight to work with her and we have no hesitation to use her again should we have another property to sell.
