Kate's profile

Kate's reviews

  4.9  
Kate has 401 reviewsacross 30 different locations, showing 12.
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Seller review
Extraordinary agent goes the extra mile.
about 6 years ago
Extraordinary agent goes the extra mile.

Kate went to extraordinary lengths to help me with the sale of my father's house. Already fragile from losing my father, organising a funeral and having driven interstate to do this, Kate was exemplary. She had contacts for any services I needed (cleaners, building inspectors etc). She was communicative, helpful and ,to me, a lifesaver. She had great advice, listened to my needs and dropped by regularly to check on my progress. we chose some furniture to keep and Kate staged the rooms with her personal collection of accessories. After I returned to Queensland she tirelessly showed the property and followed up leads. Importantly she sold the house for a great price in a timely manner. It was by no means an easy listing but she powered on. I would not hesitate to recommend Kate to any seller. I would definitely call on her again if the need arise.

Seller review
Kate Spence is the consummate professional
about 6 years ago
Kate Spence is the consummate professional

How often do you hear of real estate agents making guarantees that aren't delivered on?. Never happened with Kate. Everything she said she would do for us, she came through on. I wish her the very best, and can't thank her enough for her efforts on our behalf.

Seller review
extremely satisfied with the service provided by Kate of Chapman Estate Agents
about 6 years ago
extremely satisfied with the service provided by Kate of Chapman Estate Agents

Kate worked with us every step of the way in the sale of our home going above and beyond what one would have expected of a real estate agent. Kate is very friendly and easy to talk to. Her knowledge and professionalism was evident throughout the whole process. We are extremely grateful for all that Kate did and would not hesitate to recommend her to family, colleagues and friends.

Buyer review
Motivated to the hilt
about 6 years ago
Motivated to the hilt

After dealing with several real estate agents in the lower Blue Mountains, I can say with certainty, that Kate is the most customer focused of all of those I dealt with. My wife and I always felt like we were in control of the experience & Kate was constantly consulting us, and advising of us any developments. First rate service on every level.

Seller review
Kate's assistance removed much of the stress
about 6 years ago
Kate's assistance removed much of the stress

I was not looking forward to selling a home on my mother's behalf. In addition to the usual stressors was the economic uncertainty due to the pandemic. When I met Kate she exuded confidence and professionalism and I was reassured that I would have her support through the process. I also felt that her local knowledge and enthusiasm would be invaluable. Kate gave me a very clear "timeline" and provided the contacts for all the lead up work. All I needed to do was follow her advice and we achieved an excellent result.

Seller review
Mission Impossible- achieved
about 6 years ago
Mission Impossible- achieved

Kate, was always contactable and readily available to discuss any enquiries. No question was to small or to difficult. Her professionalism stemmed over to the processes involved with the sale, to assisting with the staging, removalists and the logistics of utilities. One stop shop at a highly professional standard. Selling the family home was personal for our family and Kate's approach was kind and considerate. Matthew and I highly recommend Kate to anyone needing to sell their family home. On a more personal note, we met Kate late November last year. Kate kept in contact through email and text messages till we were ready to sell in July the following year. This proved to our family, she was committed and loyal to our journey of selling the family home of 20 years. Your new mission if you choose to accept, is to find us our new dream home- in the Mountains!

Buyer review
Kate found me and my fiancee our dream home!
about 6 years ago
Kate found me and my fiancee our dream home!

Kate was such an excellent resource for us looking for our first home. We had very specific ideas and needs. She was beyond patient with the hundreds of questions my family and I had for her, answering anxious phone calls at all hours. Kate went out of her way to meet our needs, we always felt like we were her priority and it made the whole experience very special. We cannot thank her and her team enough for such an amazing result. We consider Kate a friend, not just our real estate agent.

Seller review
Pleasant, personable, professional and efficient
over 6 years ago
Pleasant, personable, professional and efficient

Kate took over the marketing and sale of my daughters property after she had been "messed around" by another agent. I was very impressed with how quickly she put together a proposal and advertising package. She also arranged furniture rental, liaised with the conveyancer, arranged for all her colleagues to inspect, and found a buyer in record time, after which she saw the sale through from exchange to settlement in record time. Being a retired solicitor, I have had extensive experience with property sales, and I can say this was one of the smoothest from start to finish. I would not hesitate to recommend Kate for her efficiency, professionalism, and pleasant manner. Don't use anyone else.

Buyer review
Kate expressed a genuine care and authentic investment in our journey of buying a home.
over 6 years ago
Kate expressed a genuine care and authentic investment in our journey of buying a home.

Under stressful circumstances and within a short space of time, we made the decision to leave our rental property and to buy a home. Right from the very beginning Kate made that decision for us so easy. Her friendly yet professional manner created a sense of calm for us all. She walked us through all the steps without any fuss, and supported our decisions til the very end. Her knowledge and experience was sound, but most importantly, her honest and sincere approach to the job made our experience with her outstanding. From the bottom of our hearts, thank you Kate for making this such a seamless experience, and for being part of the next chapter in our lives.

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