Kathleen and the sales agents at Brisbane Inner West Realty were great to work with when we purchased our property. They provided useful information before we arrived and this helped us make a decision quickly and informatively. Our purchasing experience with them has made us feel valued to purchase and even the little ‘extras’ at settlement were a great surprise!
Kathleen and her friendly team at BIWR made our recent home purchase an enjoyable experience. Timely and regular notifications on when and what to expect made the whole process run smoothly. BIWR work together as a great team to ensure that each transaction achieves a favourable outcome for all parties involved addressing any issues that may arise. Have used Kathleen to buy and sell on three occasions to date and would highly recommend.
Kathleen, Hayley and Trudy have been absolutely amazing with the selling of my mother in law's home. Nothing was too much trouble. They kept us informed every step of the way and we would not hesitate in recommending them to sell your property. They were kind & courteous at all times. Thank you
The two standout qualities of Kathleen and her team were communication and availability. I was always kept in the loop with everything happening during my sale campaign. I was never left in the dark nor did I have to initiate/ follow up the communication. In addition, I felt exceptionally welcome to contact Kathleen in person; without any phone dodging games. If I had any questions about the sale process or just wanted to chat ‘house’ I felt reassured I could pick up the phone and speak to herself or someone in her wonderful team at any time. A realestate agent who achieves a good result is one thing: but someone who looks after you and includes you in the entire sale process is certainly another!
From our first meeting with Kathleen and Hayley, we knew we could entrust BIWR with the sale of our property. Kathleen is very knowledgeable, professional, friendly, down to earth and sincere, and she, along with Hayley, Jules, and Chloe, were extremely helpful to us when we entrusted the sale of our property to them. We were overseas for a period of time early on in the sale process but we knew we could trust Kathleen and her team to keep the ball rolling - which she did - always keeping us up to date every step of the way, and always genuinely interested in achieving the best result for us. Their use of a private social group that all communication is entered into, added so much reassurance to us that the team is always at work behind the scenes. We very much appreciate Kathleen and her team and would highly recommend that you look no further than BIWR if you’re looking at selling. Yay Team BIWR!!!!
From our first engagement until post settlement we found Kathleen and her team to be attentive, well informed, responsive and willing to assist us as buyers without pushing us to buy at any stage. It was a respectful positive experience for us.
Kathleen was the ultimate professional and delivered on what she said. She was always honest and worked with us and ultimately the final result was a great outcome for us. But is was not only the the final outcome but also the little things along the whole sale process that made what is always a stressful time as easy as possible. We would recommend Kathleen Luck and her team at Brisbane Inner West Realty for any real estate service that you are interested in using.
Kathleen and her team came highly recommended from a friend. She is professional, friendly, easy going and has an excellent knowledge of the local area and real estate market. Kathleen continually kept us updated, and was always available to guide us through the whole process to ensure we achieved the best price for our home. We also appreciated all the assistance and communication along the way from the team - Jules, Hayley and Chloe. Would highly recommend.
The words "joy" and "easy" comes to mind when I think of our buying experience with Kathleen, Chloe, Jules and Hayley. Negotiations were very clear, transparent and fair. This team rocks!
This lady made me feel like my house was the only house that she was selling. Attention to detail, knowledge about all things selling and buying, professionalism with a dose of humour and fun. She has a team that makes you feel that all you need to do is look pretty. They do the rest, while holding your hand! I would recommend them to anybody, any day.
We've bought and sold several homes over the past few years and have always been fortunate to have really good real estate agents, but never before have I experienced a sense of a whole team working with us. They've provided very efficient and complete responses to our myriad questions and somehow have managed a step up from an already very high bar. I cannot speak highly enough of the Kathleen and her team and would not hesitate to recommend.
Kathleen was very professional and kept us up to date during the whole process of selling our house. Any questions or queries were answered very quickly.
