Kathleen and her team were just fabulous, The service we got from BIWR was 2nd to none. They were there every step of the way and made the sale of our home quick, easy and stress free.
This is the second time we have had worked with Kathleen and Stephen to sell our house and they made it such a breeze. They were so helpful and went above and beyond to make everything easy for us. They gave great advice and made the whole process run so smoothly. Kathleen has excellent rapport with buyers and a great knowledge of the area and the market. We would definitely recommend Kathleen, Stephen and the team and BIWR.
Kathleen most definitely has so much knowledge about the real estate market and in particular, The Gap. She is also completely across the requirements to buy or sell a property - all a part of the Kathleen package! However these are not the main reasons I sought out Kathleen and her team to sell our property. Her greatest strengths are her ethics, ability to listen and respond in a timely and compassionate way, and then provide personalised recommendations and assitance in proceeding to sale.
Tremendous agent to work with on a purchase of a property. Provided timely responses to questions, worked with the vendors to organise information for our purposes in the purchase. Easily contactable, especially during the important timeframes around arrangements before the xmas/new year period. Has a tremendous knowledge of the local area and was open and honest with communications. Very pleased to have worked with Kathleen and BIWR on the purchase.
I appreciated all the information they provided about the property before sale, which gave us the confidence to make a decision quickly. Even after moving in, they've continued to be really helpful & responsive. Kathleen & her team have been lovely to deal with.
My husband and I recently purchased our first home with Brisbane Inner West. From our first encounter, Kathleen conducted herself with utmost professionalism. What really made an impression on us was her genuine nature- so refreshingly different to many of the real estate agents whom we have met in the past. We really appreciated her excellent and prompt communication in answering our many questions between making an offer and settlement. It was a pleasure to work with Kathleen and her team.
Great working with Stephen, Kathleen and team. He was very happy to help and even provided some moving boxes once our house was sold. Lovely family business!
Working with Kathleen and her team was a delight. Every detail was considered and their communication was top notch. Kathleen had lots of useful (and cost effective) on getting our property ready to sell, and her team were very hands on in recommending and managing trades people. A great local business!
Kathleen was warm and welcoming. Kathleen imparted great knowledge on us of The Gap and helped us to fall in love with the suburb almost instantly. We are over joyed with our purchase at The Gap and owe a lot of our decision making to Kathleen's friendly nature and the extra time and care she gave to us throughout the buying process.
As a buyer, I really valued their open, honest and transparent approach and the support they provided throughout - nothing was too much trouble. Kathleen always kept me updated during the process and, on settlement day, when I walked into my new home there was a very thoughtful welcome gift waiting for me. That care and personal touch was evident in everything they did. Buying or selling I would absolutely go with Kathleen and the BIWR team.
Kathleen is a very astute and professional agent. She is very easy to deal with even though you may be just one of many buyers at her open home all trying to get her attention in this sellers market. She has an excellent team around her and as a prospective buyer I found her presentation of the property together with all the associated information very professional and informative. She also has a good sense of humour.
We have recently purchased a home from Kathleen and Stephen. They are the most realistic and down to earth agents we have ever met. They are kind, no fuss, no nonsense people who are more than happy to help along the way. From helping us learn our way around the new suburb to offering boxes to assist with the packing. Thank you.
