We have recently purchased a home from Kathleen and Stephen. They are the most realistic and down to earth agents we have ever met. They are kind, no fuss, no nonsense people who are more than happy to help along the way. From helping us learn our way around the new suburb to offering boxes to assist with the packing. Thank you.
It was my first time selling but Kathleen, Stephen and the team organized everything. I was given a time line, what to expect and contact every step of the way. Very caring and considerate with everything and always happy to help with the silliest questions and worries. They felt like family.
As a prospective buyer, Kathleen always provided prompt responses to my enquiries. We hired her to sell our house because she articulated a clear marketing strategy, which proved effective and efficient. She and her team are a pleasure to work with and I wouldn’t hesitate to recommend them.
Kathleen was extremely knowledgeable and helpful when it came to the sale of our house. Kathleen responded to our enquiries in a timely manner and was always willing to advise/help. We are extremely happy with the overall experience and outcome.
When it came to selling our home, there was only ever one agent we would trust to represent our best interests. Kathleen loves the real estate game, but is clearly not just in it to make a quick buck; we felt nurtured while she managed the sale process, and she finds real joy matching families with homes. The Gap is blessed to have Kathleen advocating for the community in such a genuine and inspiring way. Her long-standing support to the local schools, groups and businesses is second-to-none.
Searching for a family home for the past 7 months was not like what we had expected. The seller’s market kept evolving and we had to keep up with the changing worth of properties and the importance of competitive conditions. We were driving around every weekend with a long list of homes to inspect with our two children in tow, whose excitement levels to see another house had long ago waned. We focused most of our searches in The Gap area as it offered us the proximity to our children’s school, green spaces, bike trails, larger blocks and a community that is proud on supporting one another. We got to know the real-estate agents servicing The Gap quite well in the process; having placed offers on their various listings but never quite managing to get over the line… Kathleen Luck and her team were always fresh and happy to greet us on the Saturday inspections - having all the information at hand for their listings. Kathleen, Stephen Jules and Chloe were always kind with their time and informed us of upcoming opportunities that might suit us - including the family home we ended up purchasing through them. Kathleen also makes the contractual negotiations as stress free for the buyer as possible; at all times professional but goes beyond what is expected and explains the seller’s situation and expectations and guides you in the process. We are so grateful to the team at BIWR for helping us find the house that we are excited about starting our next chapter in.
Kathleen and the team at BIWR were very professional and a pleasure to deal with as the sellers agent. Refreshingly honest approach to all aspects of the sale and local market conditions.
I highly recommend Kathleen and her team. She is incredibly hardworking, honest and has a solid understanding/grasp of the market. Kathleen is an excellent communicator - she supported us through the entire process (including a much needed coffee delivery!) I spent quite sometime meeting with different agents and Kathleen’s approach to our home set her apart. She and her team work efficiently and diligently. We are absolutely thrilled with their effort!
Kathleen and the team are fantastic. Kathleen knows the market well and advised the best strategy to sell our investment property that was tenanted. She exceeded our expectations and also was very good at managing the tenants expectations. Through Kathleen and the team we sold quickly and achieved a good price for our property in The Gap. Kathleen and the team took all the stress out of the process and we highly recommend them.
As long term residents of The Gap we had heard about Kathleen Luck and Stephen Doyle’s passion for and knowledge of The Gap and surrounding suburbs and support for the local community. When it came to selling our family home of 35 years choosing Kathleen and Stephen and their team as our agent was an easy choice to make, and our expectations were fully met. The whole team including Jules and Chloe proved to be sincere, genuine, caring, friendly, helpful, and always ready to do that little bit extra (thanks Stephen for delivering those packing boxes). Kathleen guided us expertly every step of the way, from how best to market the property through presentation and negotiation. Professionalism and communication are 2 of her key strengths. All of our questions were answered willingly, promptly and efficiently, making the whole experience as stress free as possible. We are very grateful to the whole team for their guidance and expertise and would absolutely recommend them to any one buying or selling in Brisbane’s Inner West.
The Brisbane Inner West team helped our family upsize our home in our favourite suburb, and during a difficult market to re-enter. The team worked hard to make sure we found our dream house. We are so grateful for their help and professionalism.
I highly recommend Kathleen and her team at Brisbane Inner West Reality. They gave support and guidance from the the very beginning with getting our home ready for sale. When selling they were professional, punctual and communicated well after each open home. Kathleen, Stephen, Jules and Chloe are genuine people who live and breath real estate the Inner West of Brisbane. I believe that their knowledge of the area, friendly nature and professional attitude got us the best price for our home.
