Kathleen and Stephen aren’t just professionals - they made us feel at ease like old friends. They went above and beyond to make the process as easy as possible. Their communication was impeccable, and when we settled they anticipated our moving needs and left us a care package with all of the things we forgot. We’d recommend partnering with them any day of the week.
Kathleen was perfect to work with. Right from the start Kathleen came across as warm, genuine and honestly interested in finding the right home for us. The property we bought was the first one she showed us but she was so patient as we took our time to look at other properties and inspect the property a second time so we felt confident in our purchase. During negotiations and settlement Kathleen was super informative and efficient - Kathleen and Stephen went above and beyond. Not only were they so timely but nothing was too much trouble (answering all of our questions and queries) and taking time out to follow up on things if they didn't seem to be moving along - Thank you!
In deciding to sell my property of 53 years I had most confidence to go with Kathleen and Stephen. Being locally based their market knowledge and understanding of the suburb is very impressive. Kathleen and Stephen went above and beyond to help me through a few hiccups I experienced during my selling process and continued to guide me at every step of the way. Kathleen and Stephen from Harcourts The Gap have a great community spirit and very passionate about what they do and nothing is too much for them.
Kathleen and Stephen worked incredibly hard to achieve a sale for us in what turned out to be extremely challenging circumstances - namely a global pandemic! The work they did behind the scenes was amazing, from chasing leads, to opening the house privately to potential buyers (even on public holidays), and always keeping us updated. They genuinely care about their sellers, and were always thinking on their feet to provide us with new ideas and strategies in a rapidly changing global situation.
Kathleen and Stephen made an amazing team. Kathleen knew exactly when to push hard and when to sit back in order to get the price we wanted (actually more!). Throughout the entire sales experience both Kathleen and Stephen were supportive and provided constant updates on progress. They both went above and beyond what I would expect from an agent, even going so far to help us pull down a fence as part of the pre-sale prep. I would 100% recommend both Kathleen and Stephen to anyone looking to sell!
I made enquiries of various Gap residents as to recommended agents and Kathleen was by far the most consistently recommended . Her assessment of a likely sale price was realistic and not over inflated as is the habit of many agents seeking listings . With her following of interested purchasers she was able to achieve a quick sale without unnecessary advertising costs and at a good price . It was a pleasure to deal with Kathleen and her team who were at all times both friendly and professional . Both my brother and I have no hesitation in recommending Kathleen .
Must commence with saying how satisfied we were with the excellent & professional service we received from Kathleen & Stephen. My Goddaughter recommended them after selling her house - she waxed lyrically on their virtues & we soon found out the words were not an exaggeration. Their local knowledge was accurate & we secured a sale before going on the open market - so painless & saved us so much trouble. So good to feel you can trust someone so confidently.
Kathleen and Stephen were so helpful during the purchase of our new house. Kathleen kept us updated constantly throughout the entire negotiation process and every step of the way thereafter, right through until settlement. Stephen even helped us move some items in his ute and nothing was too much trouble for either of them. A very generous and hardworking pair. Thank you Kathleen and Stephen for helping us buy after two years of searching!!
Kathleen and Stephen made us feel comfortable and listened to what we were looking for throughout the buying process. We had a delay at settlement and Kathleen arranged for early access with the sellers which was greatly appreciated!
We are very happy in our new home and we appreciated the professionalism, kindness and friendliness that we found in our engagement with Team Loyle. Emails and phone calls were consistently and promptly responded to, and more than once Team Loyle went above and beyond to help us out - even after the sale was completed.
I have known Kathleen for almost 9 years so it was never a question or doubt who we would use to help us sell our much loved home. We came to Kathleen with what we needed: we didn't want open homes and preferred to avoid being on the internet. She returned in a week with multiple offers on our home and worked hard to ensure we were looked after throughout the whole contract process. We knew we had the full support of the team - her husband Stephen and associate Jules. Thank you Team Loyle!
Kathleen's professionalism, communication and understanding of the local market is amazing. As first time sellers, she made the process run seamlessly for us. I would recommend her to anyone thinking about selling.
