Kathleen and Stephen could not have been more supportive when we were buying. They were the first agents we dealt with that came across as genuine, and as buyers they certainly made a difference in bringing us to the table. They went well out of their way during the whole (longer than anticipated) process and answered all of our questions honestly. Even after settlement they have continued to help us with the process, stopping in to measure the fridge space we forgot to measure when we couldn't get back and offering to assist with the move where possible. They continue to add lovely touches (moving in package was super helpful and coffee voucher on my birthday for example). We will certainly be using them in the future if possible to buy or sell properties.

As a buyer, our experience with agent Kathleen Luck has been amazing. She genuinely cares for both the seller and buyer and works hard to bring about a satisfactory conclusion for both parties. Kathleen is highly professional and knowledgable in her field, and nothing is too much trouble for her. Based on our personal experience, we would absolutely return straight to Kathleen and her agency for either our next house purchase or sale, and know we were in good hands.

My wife and I are extremely happy with Kathleen and her team. The team has great knowledge of the market which resulted with a better than expected result. They kept us informed every step of the way. Nothing seemed too much trouble for them. We found them to be true professionals who were also very nice people, easy to talk to and get along with. We would not hesitate, and have, recommended Kathleen and her team to anyone considering buying or selling a home.

Kathleen was incredibly caring and professional in her interactions with us. She has a knowledge and familiarity with the housing market in The Gap that is truly second to none. She communicated clearly and openly and she and her team were kind, friendly and professional throughout our interaction with them. I would definitely recommend Kathleen and her team to anyone looking to buy or sell their home in The Gap.

Kathleen is professional, knowledgeable and trustworthy. She gives her all and is consistently sincere, helpful and understanding. We had a really good experience selling our home with Kathleen and her team. It was a privilege to work with them.

Kathleen and her team always made themselves available to help close this deal. They were a pleasure to deal with.

Having utilised Kathleen’s professional skills to market the sale of my parents property and an investment property, we didn’t have to think twice to engage Kathleen when we decided to downsize our house at The Gap. Kathleen, along with her team Stephen and Jules leave nothing undone. From the discussions prior to going to the market right, throughout the marketing campaign and finally with negotiating the sale, the whole process went smoothly. Kathleen knows the local market through her extensive experience and we trusted her every step of the way. Always open to suggestions but confident to advise where her expertise lies, we highly recommend Kathleen, Stephen & Jules as a team.

Kathleen was my first choice of real estate agent, due to her strong community presence and reputation within our area. I had several agents to meet with but, after the first five minutes talking to Kathleen, I was prepared to cancel all other appointments. She is honest, down to earth, easy to talk to and extremely organised. As someone who had never sold a property before, she was a saviour. I did not need to worry about a thing! Everything was very clearly explained and documented and I felt very supported throughout the process. I was never afraid to call with a silly question and Kathleen was never backward in offering help, assistance, advice, whatever we needed and at any time! She will absolutely be my go-to for any future property ventures.

Kathleen was very professional, always in touch, answered emails and texts quickly. She kept us informed on what was happening, clearly had a wide knowledge of the market in the Gap, and always had time to talk. She always came up with positive ideas and suggestions. Stephen and Jules were also very professional, kind, helpful and made us feel at ease in selling our home- we always felt totally supported and that the whole team were working hard for us to get us the best outcome possible.

Kathleen and her team have been an absolute pleasure to deal with while buying our first home. She is very down to earth, super easy to communicate with and made the whole process a dream. We certainly know who we will be contacting when it comes to selling a house in The Gap. Thanks TeamKathleenLuck!

Kathleen and her team delivered outstanding assistance to us in the sale of our parent’s home. She and the team were thoroughly professional, ethical and wonderfully pleasant to work with. Kathleen’s in-depth knowledge of The Gap allowed her to easily communicate the values and features of the property and area. The process was highly active and well organised throughout, with timely full feedback at every step of the marketing and contract negotiations. We absolutely recommend Kathleen Luck and her team to anyone buying or selling in The Gap.

Can't commend Kathleen enough for her professionalism and genuine care to ensure the best outcome for both parties. Our previous house purchase through another agent was a scarring experience - cheap tricks and condescension - so we came in to this process apprehensive. Every interaction with Kathleen was fantastic, no request was too difficult. Would highly recommend whether you're a buyer or seller.