Kathleen's profile

Kathleen's reviews

  5  
Kathleen has 545 reviewsacross 25 different locations, showing 12.
Seller review
Happy beyond words!
over 7 years ago
Happy beyond words!

Where to begin! Our experience with Kath has been exceptional. From the initial discussions regarding selling through to the settlement process have been professional, personal, prompt and supportive. I look back and realise that any stress associated with selling a house was completely eliminated thanks to this dynamic woman (plus her amazing partner in crime Stephen!) and as sellers, we were able to enjoy the roller coaster ride, feeling as though we were in very safe hands. Coupled with this was knowing and learning that Kath and Stephen truly were after the best for us and were always willing to uphold our wants and needs. This is what has made the process feel smooth but extremely exciting at the same time! We couldn't be happier with our swift and seamless sale of our house thanks to Kath and would request and recommend her services again in a heartbeat! Kath and Stephen as a team have fantastic local knowledge of The Gap and are proud residents themselves of this fabulous suburb. That in itself was one of the biggest advantages in utilising such great experience and service with Kath. From the bottom of our hearts, thank you Kath and we can't wait for the next adventure with both you and Stephen! Marianne and Luke

Seller review
Seamless and Stress Free Sale
over 7 years ago
Seamless and Stress Free Sale

Kathleen and Stephen made our off-market sale a quick, calm and coordinated process which obtained our desired sale price with service that exceeded our expectations. From the initial consultation where a current market analysis was presented and our options were discussed, to the pre-market preparations of photos and copy-write, Kathleen's knowledge of the current market and process made us feel well-informed and confident. I highly recommend the Team of Kathleen Luck and Stephen Doyle as agents for The Gap, 4061 market.

Seller review
Professionally Managed
almost 8 years ago
Professionally Managed

We recently sold our family home in The Gap through Kathleen and Stephen of Harcourts. We found them to both be professional, polite and punctual. Their communication skills and market feedback throughout the campaign was excellent, we received regular updates, emails and text messages regarding viewings and feedback from potential buyers. We would highly recommend them for their honest and friendly service and overall professionalism.

Seller review
great agent all round
almost 8 years ago
great agent all round

We (Colleen and myself) engaged Kathleen after reading many reviews and data that is readily available through Realestate.com regarding local agents. We interviewed a few, but as soon as Kathleen presented herself and Stephen, we knew that we found the winning combination. Kathleen's punctuality and communication skills were second to none. Kathleens knowledge of the area was also a great help. Throughout the whole process that great communication continued and Colleen and I felt confident and there was good trust and rapport. It was a painless and smooth process, purely through what Kathleen brought to the table. I would recommend Kathleen to any prospective sellers.

Buyer review
Above & beyond
almost 8 years ago
Above & beyond

Kathleen & Stephen have been amazing throughout the whole home buying process. If we needed anything at all, they would make sure it happened. Contracts brought to us to sign, for our convenience, with two young children, and busy work schedules. Answering and responding, to my unlimited questions about the home buying process, nothing was too much trouble for both of them! Yesterday we got the keys to our new home, and they made it extra special by putting in personalised gifts, a long with laminated codes we needed for our home, and bin collection time tables, not to mention chocolates, coffee cups and a beautiful wooden cutting board. Can't recommend them highly enough. Thank you from all of us.

Seller review
Best Agent In The Gap
almost 8 years ago
Best Agent In The Gap

We have bought and sold a few times and without a doubt Kathleen has been the best agent we have worked with. Kathleen is professional, yet warm and we loved that she listened to us and genuinely cared about what we had to say about our house. We are very happy with the outcome and we appreciate her advice which undoubtedly got us the result we wanted. We thoroughly recommend Kathleen and Stephen and we look forward to dealing with them in the future. Thank you.

Seller review
The Gap's best agent
almost 8 years ago
The Gap's best agent

We have known Kathleen for years before we decided to sell. We had seen her advertising material, and called her for advice during our renovations. She came out to our house several times to give advise on the value of our home, whether it would be better for resale to have 3beds and an extra lounge or 4beds, and whether we should carpet the upstairs. So even prior to selling we felt that we had developed a strong relationship with Kathleen, and she was the logical choice for an agent to sell our home. We are new to selling, and Kathleen guided us through the process and communicated with us every step of the way. She gave us guidance on the marketing needed, and connected us with other teams like gardeners, handymen, cleaners and home stylists (who were wonderful). She sent weekly reports on marketing, and suggestions for the week ahead (and always held an amazing 3 open homes each week!) She also kept in regular contact with prospective buyers throughout in order to keep up the interest in the property particularly through the initial phase before the finance clause was fulfilled. We were very happy with the price we got for our property (which was within the estimate Kathleen had given us at the beginning), and Kathleen never pressured us to accept a lower offer. When we settled we received a beautiful gift basket from Kathleen to celebrate! Overall, we found Kathleen a phenomenal agent and would recommend her to anyone selling a house, particularly in The Gap area where her considerable local knowledge is a particular asset. Thanks Kathleen!

Seller review
Fantastic Agent
almost 8 years ago
Fantastic Agent

Both Kathleen and Stephen were incredibly supportive during what can be an extremely stressful time and helped to make the process almost painless, exceeding our expectations!!! We wouldn't hesitate to recommend them as they both go way above and beyond the call of duty!!!

Buyer review
Outstanding.
almost 8 years ago
Outstanding.

Kathleen and Stephen were an absolute pleasure to work with, from inspection to settlement. Thanks, The Mills'

Buyer review
Extremely professional and helpful
almost 8 years ago
Extremely professional and helpful

We recently purchased a property though Kathleen, and found her extremely professional. She went out of her way to answer our questions and to help us with various things, even dropping some boxes to our house for moving! She is great real estate agent, and a genuinely lovely person who cares about the community she lives in. I would definitely recommend her to others.

Seller review
Above and beyond
about 8 years ago
Above and beyond

Kathleen and Stephen were not only extremely professional, they provided unwavering support and guidance for us during this momentous and emotional event. Constantly keeping us updated; nothing was a problem, and no question too small. Kathleen's background and knowledge is second to none, however, it was the little things which made the greatest difference to us, and confirms why we will never deal with any other agent. It was the attention to detail and the tenacity to provide us the best service; a friend when you needed one the most. Kathleen we thank you and are so very grateful, and it is our pleasure to recommend you to all our friends.

Buyer review
Outstanding support
about 8 years ago
Outstanding support

Kathleen was fantastic all the way through. It's been a pleasure working with her and so grateful for the knowledge and support with such a big decision.

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