Kathleen kept us informed with every step of the process with constant communications with us, the buyer and our solicitor. In fact she "left no stone unturned" in her effort to sell our property. We would recommend anybody who wants a trouble free process of selling their property to contact "THE DREAM TEAM". Thank you so much Kathleen!
As a human being, Kathleen is beautiful, she cares for you and your family in all aspects, as a real estate agent, she knows her areas and the current market really well. The price she suggests is based on her knowledge, experiences, and good understanding of the current market, so you always know where your property values in the market. Not like the strategy of “review”, the agents don’t even have confidence on how much your house is worth. You can trust Kathleen from the beginning and the end of the sale. The communication is great, Kathleen keeps you updated and is always checking in with you.
Kathleen and her daughter Sydney are our favourite real estate agents to date! Kathleen treated us like we were the only people looking for a house (even though we were looking in the crazy Newcastle market). She paid special attention to our situation and we always felt like she was advocating on our behalf with the sellers. We so appreciate the effort she put in to help us acquire our new family home and we will be recommending her to all our friends and family looking for homes in the future.
I engaged the services of Kathleen Matinlassi on behalf of my family to sell my parents home who recently were required to move into a nursing home. Kathleen was sympathetic to my situation & beyond understanding & helpful, very professional & efficient. Kathleen made the whole process as pleasant as possible for all involved & I have no hesitation in recommending her to anyone wishing to sell any property. Her added caring & thoughtfulness on a personal level was also much appreciated.
Kathleen was a good communicator and easy to approach. She always answered calls promptly and returned emails in a timely manner. Her friendly nature was lovely and offered good advice and her weekly updates were great, this is another one of her great communication attributes. She was sincere, honest and reliable. A trusted agent. Happy to use her in the future. All the best to the Stone Real Estate team.
We cannot praise Kathleen enough! Kathleen constantly had our interests at heart, both when selling our property and buying another. We felt confident in her hands, for what for us, was a stressful time. She has the personal touch and has a very enthusiastic approach. We would highly recommend her. We also appreciate Stone Real Estate for those personal touches.
At every encounter we had with Kathleen she was both professional and warm. In fact it was her who insisted we view this one after she heard what it was we were searching for. We could tell she was not acting out of self interest but a genuine desire to see a positive outcome for both us and the vendor. Her honest and considerate demeanor made purchasing our home an enjoyable experience. Thank you Kathleen!
Kathleen has been an absolute delight to deal with and she seems to genuinely care about your needs. Kathleen was very open and honest with us during the whole process which we appreciated very much, she is always quick to reply and nothing is too much of a hassle. We would recommend her to anyone. Thanks again for helping us secure our family home💜
Kathleen was incredibly helpful, informative and giving of her time to ensure we felt that we had all of the information we needed. She obviously loves what she does in finding people their new homes. Thank you.
We made the decision to sell our block of land and Kathleen was the obvious choice. Kathleen’s knowledge of the property market was commendable and surpassed all others in the industry. The sales process was seamless with constant updates on buyer enquiries and their feedback. Kathleen kept us in the loop with detailed information on how the sale was progressing and was always eager to hear our thoughts on all aspects of the listing. We would have no hesitation listing our house with Kathleen and would look forward to the process as she made the experience an enjoyable and positive one. Thank you to Kathleen and her team for their wonderful support and we look forward to dealing with you in the future.
We were in a situation with another agent, constantly frustrated with multiple points of contact, inconsistent messaging to buyers, and poor communications – and going nowhere for months! Kathleen was introduced to us by friends after asking “who can we get to help” and we were immediately put at ease with Kathleen’s understanding, depth of market knowledge, razor sharp professionalism, and insightful advice – all of which was apparent from our first meeting. To say we were pleased with such an honest and respectful approach (to both vendor and buyer) would be an understatement – in Kathleen’s words, “you deserve a better experience” – and we certainly got it in spades! Kudos also to the incredible team at Stone who did an exceptional job with the photography and video presentations to effectively showcase our home. Feedback from buyers indicated they were instantly ‘wowed’ at inspections and felt confident that what they were buying was ‘as good as the brochure’. Overall we loved the whole experience and ultimately sold our home above our expectations. We’d highly recommend Kathleen, and encourage others to get in touch – you will be amazed at how good the journey is – enjoyable from start to finish – especially the champagne celebrations once SOLD 😊
I recently sold my house in Valentine with Kathleen. I found her very friendly and approachable, with a tried and successful sale plan that she walked me through and went on to follow to a tee. I had a quick sale for a price I hadn't dreamed of. Kathleen went above and beyond to look after both my own and the purchaser's interests. I would highly recommend selling or buying with Kathleen.
