She was very clear about the process, and involved me in the decisions providing her expertise to guide us. Professional and supportive

Katie, was responsive and got back to us as soon as possible and advised on what was happening with regards to our purchase. Kept me informed on all decisions and sold us our home.

Katie and her team have been a joy to deal with. They answered all my questions in the lead up to the auction and were so understanding in regard to a slight hiccup that occurred on the day! Would be very happy to engage with them in the future.

After months of attending inspections and auctions while searching for my home, Katie consistently stood out from every other agent I met. Every time I saw her, she was the same—friendly, approachable, professional and always happy to help. Her consistency showed me this wasn’t just great customer service, it was simply who she is. Every interaction left me feeling welcomed, supported and valued. Katie’s communication throughout the process was exceptional. She was always responsive, clear and genuinely helpful, providing reassurance and confidence throughout what can be an overwhelming experience. Watching Katie as an auctioneer was incredibly impressive—confident, engaging and professional from start to finish. It was fantastic to see such a talented and accomplished female auctioneer leading the auction. She turned what is normally a nerve-racking experience into something I genuinely enjoyed being part of. After the auction, Katie came straight over to congratulate me and it was obvious how genuinely happy she was for me. It never felt like she was celebrating just the sale of a house; it felt like she was celebrating that I had found my home. That level of authenticity and kindness is rare and something I’ll never forget. Katie completely changed my perception of the real estate profession. Her genuine kindness, care and respect throughout every interaction made me feel valued, supported and treated as more than just another buyer. I’d also like to acknowledge the entire Williams Real Estate team. Every interaction was friendly, professional and positive, and it’s clear they take great pride in what they do. Katie is, without question, the best real estate agent I’ve ever had the pleasure of dealing with. I can see why she is so highly regarded and I wouldn’t hesitate to recommend her and the Williams Real Estate team to anyone buying or selling a home. Thank you, Katie, for making one of the biggest moments of my life such a special one.

Very responsive agency that helped us all the way. Knew the local market very well. Achieved above the price they estimated. Would recommend to any potential seller.

Awareness of current market prices and accessed numerous potential buyers

Katie went over and above for the sale of the property

Katie Smith made the sale of our Newport home seamless. As interstate owners, we appreciated her excellent communication, attention to detail, and willingness to coordinate access for trades and cleaners. A professional and trustworthy agent who went above and beyond.

Katie was a pleasure to deal with on the recent purchase of our property. She bridged the gap between us and the vendors, clarifying all the questions we had. Katie was responsive and clear with all her communication.

Katie was great to deal with and we appreciated how direct to the point she was.

Impressive knowledge of the Newport/ Williamstown area. Katie and her team were great to deal with

Katie was fantastic from start to finish in the sale of my older style one-bedroom unit. She also acted as the managing agent for the property for the past three years with a vacancy rate of less than 1%. Her professionalism, communication, and market expertise gave me complete confidence throughout the sale and rental process. She kept me updated every step of the way of the sale and worked hard to secure a great result, well above what I expected. I highly recommend Katie and Williams Real Estate to anyone looking for a dedicated and trustworthy real estate agent. Thank you for making the sales and rental experience so easy and successful and for your dedicated support throughout our relationship.