Warm and positive experience. Our family is very grateful to have secured a new family home in our preferred location .

Katie was very responsive, caring and knowledgeable about the market, which gave us so much comfort in the purchasing process. She and her team have been great to work with, and she’s gone above and beyond with keeping us in the loop and proactively following up. She’s also just a great person, which makes working with her a pleasure!

Katie led us through the sale process, she laid out a number of options, things to do and things not worth doing. We agreed the sale strategy and then put in place fit for purpose furnishing to enhance the overall feel of the home. Katie reached out regularly and informed us about potential buyers, while also sharing local sales activity to ensure the price was right on the market. Katie is both professional and personable and would recommend her to new clients.

Thankyou for all your help. We appreciate it.

She was very clear about the process, and involved me in the decisions providing her expertise to guide us. Professional and supportive

Katie, was responsive and got back to us as soon as possible and advised on what was happening with regards to our purchase. Kept me informed on all decisions and sold us our home.

Katie and her team have been a joy to deal with. They answered all my questions in the lead up to the auction and were so understanding in regard to a slight hiccup that occurred on the day! Would be very happy to engage with them in the future.

After months of attending inspections and auctions while searching for my home, Katie consistently stood out from every other agent I met. Every time I saw her, she was the same—friendly, approachable, professional and always happy to help. Her consistency showed me this wasn’t just great customer service, it was simply who she is. Every interaction left me feeling welcomed, supported and valued. Katie’s communication throughout the process was exceptional. She was always responsive, clear and genuinely helpful, providing reassurance and confidence throughout what can be an overwhelming experience. Watching Katie as an auctioneer was incredibly impressive—confident, engaging and professional from start to finish. It was fantastic to see such a talented and accomplished female auctioneer leading the auction. She turned what is normally a nerve-racking experience into something I genuinely enjoyed being part of. After the auction, Katie came straight over to congratulate me and it was obvious how genuinely happy she was for me. It never felt like she was celebrating just the sale of a house; it felt like she was celebrating that I had found my home. That level of authenticity and kindness is rare and something I’ll never forget. Katie completely changed my perception of the real estate profession. Her genuine kindness, care and respect throughout every interaction made me feel valued, supported and treated as more than just another buyer. I’d also like to acknowledge the entire Williams Real Estate team. Every interaction was friendly, professional and positive, and it’s clear they take great pride in what they do. Katie is, without question, the best real estate agent I’ve ever had the pleasure of dealing with. I can see why she is so highly regarded and I wouldn’t hesitate to recommend her and the Williams Real Estate team to anyone buying or selling a home. Thank you, Katie, for making one of the biggest moments of my life such a special one.

Very responsive agency that helped us all the way. Knew the local market very well. Achieved above the price they estimated. Would recommend to any potential seller.

Awareness of current market prices and accessed numerous potential buyers

Katie went over and above for the sale of the property

Katie Smith made the sale of our Newport home seamless. As interstate owners, we appreciated her excellent communication, attention to detail, and willingness to coordinate access for trades and cleaners. A professional and trustworthy agent who went above and beyond.