Katie's profile

Katie's reviews

  4.9  
Katie has 465 reviewsacross 13 different locations, showing 12.
over 5 years ago
Authentic and personable

Katie and the team at Williams were brilliant to deal with. Trying to buy a house during stage 4 restrictions in melbourne was challenging, but Katie and John went above and beyond to support us and were incredibly responsive to our questions. After our purchase they has remained incredibly accessible and helped us navigate during the settlement period. I would definitely recommend Katie, John and the entire Williams team to anyone in the area. Equal parts professional and personable, which is very refreshing!

over 5 years ago
Absolute professional providing oustanding customer service.

Purchasing our new home was the highlight of our pandemic year. Thanks to Katie, the entire process from inspection to offer to acceptance to settlement was stress free. Katie is an absolute professional and has excellent people and communication skills. Her prompt responses to calls and texts and expedient resolution of any issues raised, are a testimony to her outstanding customer service. I would recommend Katie to anyone planning to buy or sell a home.

over 5 years ago
Outstanding

As a buyer, Katie and John were exceptional. They were both professional, communicative, down to earth, honest and responded so quickly to any questions or request. I was thrilled with the place that I purchased and couldn't recommend them more highly. Will definitely seek them out when I next come to buy or sell.

over 5 years ago
Exceptional Service

We have been lucky to know Katie over the entire journey with this property having purchased it from her more than 10 years ago. Katie's always been approachable and direct answering all our questions and providing valuable expert advice. When we decided to sell she listened to our concerns and guided us through the process. Without Katie identifying and preventing roadblocks there is no way we could have achieved the same ROI in under 3 weeks. We highly recommend Katie Smith.

over 5 years ago
A fantastic experience!

Katie and John were such a pleasure to work with. They were professional, personable and supportive during the very stressful time of purchasing a property for the first time! Katie kept us informed every step of the way and the process was seamless and quick. We could not recommend Katie & her team enough! Thank you :)

over 5 years ago
Very friendly and easy to work with

Katie has great market knowledge and we found the process to be extremely quick. Katie was able to sell our house in a very short time frame in uncertain times at a price we were pleased with.

over 5 years ago
Energetic and Motivated

Katie and her team are enthusiastic and motivated achieving amazing results. The team showed a great work ethic and follow up which makes selling a property a breeze. Look forward to working with you again!

over 5 years ago
Honest, and reliable with integrity and experience

Katie is very personable, warm and easy to relate to. She had a genuine passion for getting the right outcome for us. She was authentic, collaborative and strived to support us each step of the way. She worked tirelessly on the sale of our property and was available whenever needed.

over 5 years ago
Smooth and effective

In our experience Katie and Jhon were extremely helpful from the moment they invited us to the first inspection, arranging additional inspections and being flexible throughout the process. Our experience was extremely pleasant when dealing with Katie and Jhon and will not hesitate to recommend this real state to friends and family!

over 5 years ago
Always met us with a smile!

Katie was and still is such a pleasure to work with, she always responded to us in a timely manner and always greeted us with warmth and a big smile. We felt very comfortable working with Katie and John on the purchase of our home. Thanks for everything guys!

over 5 years ago
Best agent ever!

Katie and the Williams team are incredible. Not only did they she a great price for us, but she also did it in a global pandemic under stage 4 restrictions! Katie's local knowledge of the market and her attention to detail about the area influenced our decision to go with her. It was the little touches, every year she'd send a bottle of wine on the anniversary of us buying the house (even though she didn't sell it to us), we requested a valuation 12 months prior to selling and she suggested holding until prices rose (she was right to hold), she genuinely wanted the best result for us and our family. I couldn't recommend her more.

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