My husband and I moved from Perth to Melbourne a few months ago and were looking for a property up in the hills. We met quite a few Agents from different Real Estate Companies at the various home opens each Saturday over a period of about 2 months. We met up with Katie Woods from Kaye Charles Real Estate at one home in Cockatoo. Katie and Denise were very professional, friendly and keen to help us in our search. Some agents follow you around the house and constantly talk to you instead of letting you view the properties at your leisure. Not Katie . . . after her initial hello and introduction she let us alone and we came back to say thanks but this particular house was not for us . . . she asked us what we were looking for, what our budget was, what style of house we were after, why we were looking in the hills etc. She clearly made notes as she emailed us almost immediately once we left the house saying that she would keep an eye out for something that might suit us. Very few agents asked us what we were looking for, which surprised us both, so we were very impressed with Katie. She organised a few houses for us to look at and they were all very close to what we were after. Katie was in contact every week via email or phone to see how we were going in our search. She called us one day and said that we really needed to come and view a particular house as she thought it was perfect for us. So we did. As soon as we walked in, we knew it was ours! Katie, we are both so incredibly thankful to you and your staff. You found us our forever home! We cannot recommend Katie, Denise and all the staff at Kaye Charles Real Estate highly enough. If you are looking for an agent who really listens to what you are after, then please call Katie Woods. She is honest, hard working and her attention to her clients is far greater than any agent we have ever worked with. Thankyou Katie. Thankyou Kaye Charles Real Estate.

We purchased our home through Katie and we couldn't be happier. The entire process was transparent, and honest (something we found lacking in many other agents!). Katie was very helpful and super informative through the entire process. Her communication was clear and consistent. There were no 'games' like we found with other agents. We couldn't recommend her highly enough.

Every body knows how stressful it can be selling your home, but not with Katie Woods a truly remarkable woman with integrity, trustworthiness making the sale so simple it was like a walk in the park. Thank you so much and to all prospective buyers and sellers........ Katie is the one!!!!

Dear Katie, I knew the day you knocked on my door, 3 or so years ago, and asked if I wanted an appraisal that you would be the one who would eventually sell it. It is inspiring to see a female dominated business, in what has been essentially a male dominated field, with a confident, passionate, enthusiastic woman leading the charge. We appreciate and value the professionalism, expertise, enthusiasm, humour, friendliness and respect you have shown us as the vendors and the hard work that goes into valuing, marketing and following up on interest that goes into a property such as ours. We couldn’t be more delighted in the final outcome and there was never any doubt in our minds that it would sell with you at the helm. We will be singing your praises to all we know and I will continue to keep my eye on the market in Emerald even when we have moved on. We will keep in touch and when we finally have that dream sustainable home built by the beach you will be the first for an invite.

Katie was very professional, understanding and supportive.

Choosing Katie to sell our house was the best decision we have ever made! We approached Katie because she had really good market share in Cockatoo and when we met her we thought she was just so refreshing in contrast to her competition. From the get go Katie made us feel comfortable and confident in our decision to sell. With her tremendous knowledge of the market and the area Katie made our property stand out, marketing it to its fullest potential. We love her photography – she managed to capture the essence of our home - even we didn’t know it could look that good. Her refreshing and open approach is rare and wonderful. Could not recommend Katie highly enough!

Katie Woods is a very persuasive lady and I mean that as a huge compliment. All the team worked together so well. I wasn’t stressed. I wasn’t worried. The expertise, direction & guidance was really superior. You couldn’t have done anything better. I’d recommend you to anyone without question. Katie even helped me secure my next house in Warragul. So completely happy. Thanks girls.

We had to sell our house reasonably quickly after first finding the house we wanted to buy and had never sold before, so Katie kept us informed every step of the way and was approachable with any concerns we had. We hope to never have to move again but if we ever did, would definitely choose Katie again to sell our house.

We found Katie to be extremely helpful and always willing to go above and beyond what would be accepted as normal to solve any issues that arose. It is often difficult to get agents that you feel are acting with full integrity and putting your interests over their commissions and we would definitely recommend Katie and Kaye Charles.

Nice lady who was very easy to deal with. She has a great attitude and clearly loves her job.

Weren't sure who to go with to sell our house, until Katie came in to do a valuation. Immediately felt comfortable with her manner, her enthusiasm and her obvious passion and dedication for selling houses. We felt sure she'd be putting in that same passion to sell our place, and as it transpired, the Kay Charles team had generated enough interest to have our home sold within two weeks of going on the market! Katie kept us well informed during the whole process, and as stressful as selling your house can be, it really was so much easier knowing Katie was there working in our best interests. Would have no hesitation in recommending Katie to sell your house - she would get the top price selling ice to the Eskimos!

A smooth and easy experience. Katie knows the area well, and went above & beyond as the Vendors agent. I would highly recommend and would use Katie if we where selling.