Kim and her staff were easy to deal with and kept communicating throughout the purchase . I would recommend Kim to any buyers or sellers if they would like a streamlined process for any realestate needs.
We had 2 valuations done on our property prior to selling, one from Kim and Amy and the other a professional valuation service. Both gave us the same figure. We listed it with Kim and sold it for the upper end of their price range after 24 hours. Honesty and efficiency, you can't ask for more than that.
In my past experiences with agents I was used to regular contact, regular updates, and a general care and concern for the vendor. I was disappointed in the entire process with Kim and her team. Promises of the marketing campaign such as drone and video never eventuated, a floor plan didn't happen until pushed, and updates to the ads which would more accurately reflect the property didn’t happen until I pushed hard (such as accurate parking spaces, adequate photos, and correct amount of bathrooms!). Messages and emails were often left ignored, and a lack of empathy and communication skills (perhaps she was great with buyer) left me feeling really uncomfortable from the beginning. I was also told that realestate.com don’t allow more photos than the few that were originally uploaded, but again when I pushed suddenly the rest were uploaded. I couldn’t rely on Kim to be straight with me. Promises of an active marketing campaign didn't eventuate and questions from me were usually left unanswered until repeated multiple times. I cannot recommend Kim and her colleagues, it felt like an imposition when I reached out to her and her team. I had to conduct my own second inspection with the buyers as Kim was away, which was difficult, protracted and unprofessional. Kim didn't contact me that afternoon to check in as to how the inspection went. I submitted my own photos to her team after the original photos didn’t capture the ocean and river views (which were the greatest attraction), and there was never a sense that collaboration was welcomed. I had to tell Kim we had settled. There was one SMS received from her upon settlement. Nothing more. No card, no acknowledgement of the sale. Glad it’s over. Perhaps Kim is better placed with quick and easy sales, however it would be great if she and her team worked on their empathy, communication skills and receptivity to the actual needs of their client. Having a heartfelt image didn't ultimately ring true.
Kim and the team were wonderful to deal with when purchasing our new home. Their knowledge and family feel made the buying process easy. Would recommend Kim to anyone looking to sell or purchase a home. Thanks Kim on helping us secure our dream home.
We highly recommend Kim and her amazing team of professionals. They are all wonderful, approachable, caring people.
Kim went out of her way to help out from the moment we mad the enquiry on the property we purchased from her. We were travelling up from Melbourne and she made sure that she was available to work in as much as possible while we were in town looking at the property. Very happy with the purchase and will definitely work with Kim in the future on all things property.
Kim and her team did a fantastic job getting our deal over the line. Their stress free and approachable manner made every hiccup a non issue. They go above and beyond to assist in any way they can. Would highly recommend and use their services again in the future. Thank you so much :)
It was excellent working with Kim Poso and her hard working team. Real go getters and one for the women. There was complete honesty and proffesionalism which makes things easy to deal with, honesty for both the seller and buyer which for me is held in the utmost importance, I can say I would deal with Kim Poso again with no hesitation, whether I was selling or buying. The whole process was a pleasure indeed. Five stars or ten out of ten.
Big thank you to Kim Posa of Kim Posa Properties Pambula, for selling my property. Their professionalism, suggestions, and ideas helped in selling my property in super quick time. The staff at Kim Posa are very friendly, welcoming and knowledgeable when it comes to selling or buying properties in the area. Give them a go, you will not be disappointed.
Kim was happy to help with the selling of our property and she made the process so easy. Kim was easy to communicate with and her knowledge put us at ease. We were so happy with the outcome.
After searching for just over 2 years, we finally found our new home through Kim's "Sneak Peak" email which gave us a head start. Kim arranged a video walk through (as we live interstate) and then a private viewing, giving us time to travel. Her service and local knowledge, meant that we could make an immediate offer, which happily for us was accepted. In the current market, buyers often feel taken for granted, but we never felt that at all with Kim.
A true professional and supported by her committed and dedicated team !! An impressive knowledge of the market and never failed to be there for us " even after hours " Kim made us feel confident and reassured that we had invested in the correct Agent . Thank you Kim for being real and honest !! Kaye and Ian
